Do It! Marketing Blog: Marketing for Smart People™

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The dogmas of the quiet past are inadequate to the stormy present.

The occasion is piled high with difficulty and we must rise to the occasion.

As our case is new, we must think anew and act anew.
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So, is this the latest pronouncement from some marketing speaker or management guru like Tom Peters, Jim Collins, or Jack Welch?

Nope.

Just some wise advice from Abraham Lincoln.

From over 140 years ago.

As the saying goes, "The more things change..."

As a marketing speaker and marketing coach who works with professional speakers, consultants, and professional services firms, one of THE most frequent questions I get is "How do I find the best places for me to speak so I generate business?"

I always come back with the following key question: What Audiences Are Your Clients In?

What groups do your ideal clients belong to? This will obviously determine which audiences you want to be in front of.

Not sure? Don’t guess – ask!

Here is the script to ask your current clients, prospects, and centers of influence who know your target market well…

“I’m looking to speak more in front of groups of [BUYER PERSONA]. I’d love to get your Advice, Insights, and Recommendations.”

(Thanks to my pal, networking and referral marketing speaker Michael Goldberg for the A-I-R approach!)

Another way to ask might be…

“Of all the industry groups and associations you belong to, which ones provide the most value in terms of the speakers and programs they present?”

With both of these scripts, the natural follow-up discussion would center around your desire to serve this industry/community more and to share information with them that would help them become even more successful.

Likely outcomes from this discussion would include:

• Names of specific groups, associations, and conferences
• Names of specific people serving in board or programming positions
• Names of other executives or decision-makers in the field
• Names of other companies or firms in need of similar information/services
• Specific networking introductions
• Offers of referrals to the individuals they already know
• An opportunity to reciprocate and ask how YOU might be of service to THEM

Resources for Targeting Best-Fit Venues

Finding venues to speak profitably could be like trying to find a needle in a haystack. Here are some resources to help you laser-target your speaking to your best-fit audiences:

• The Directory of Associations online (http://www.marketingsource.com) 
• National Trade and Professional Associations of the United States – hardcopy from http://www.columbiabooks.com
• http://www.LeadershipDirectories.com for access to 500,000 corporate and association decision-makers (this comes at a hefty $5,000 annual fee)
• Your Public Library – free access to high-priced proprietary business databases (Hoovers, D&B Million Dollar Database, InfoUSA)

Have fun, speak well, and go generate some business.

Got questions? Comments? A resource or tip of your own? Please use the COMMENTS sections below and let's hear from YOU...

As a marketing speaker and marketing coach on the front lines of the meltdown economy, I'm seeing firsthand and through my clients that marketing has become even more challenging because – now more than ever – your buyers are lazy, busy, and befuddled.

See if some of these characteristics ring true with YOUR prospects and buyers over the last few months:

Lazy: Your buyers do not look forward to being marketed and sold to. The old standards of good, cheap, and fast have been replaced with the new “Web 2.0” standard of perfect, free, and now. Instant gratification, easy to buy, and effortless to install are the new watchwords for marketing and sales success. The expert at hand is the expert who gets hired.

Busy: Buyers have a million things on their plate besides researching the best options for products, services, vendors, partners, and trusted advisors. You need to become the obvious choice, the smartest choice, and the least risky choice – all in the span of a very short amount of time to be heard above their (internal and external) noise.

Befuddled: Buyers are overwhelmed with information, choices, data, specs, features, benefits, and marketing hype. It can be hard to separate the best service providers from the best marketers – and rarely are they one and the same. Your buyers have been burned, disappointed, and let down by slick marketers in the past.

So what can you do?

You won’t win them over with sizzle so your only choice is to convey TWO things with the utmost clarity and conviction:

1. We understand what you’re up against

2. We can fix it

That's marketing in a nutshell, folks! Agree? Disagree? Comments? Fire away down in the COMMENTS section and I'd love to hear from YOU...

As a marketing speaker and marketing coach, many of my clients have neither the budget nor the business model to justify a big advertising budget, much less advertising on TV... BUT a while back there was a Home Depot television commercial that brilliantly demonstrated an understanding of HOW their customers (and yours) make purchasing decisions.

It went something like this…

A man is standing in the tool department holding a drill while his wife looks on dubiously.

He obviously wants to buy it, but apparently expects some resistance from his wife so in an effort to convince her says, "Don't think of this as a drill, think of this as your new book shelves."

Well, his ploy worked because in the next scene, the same couple is standing in front of the table saws. He smiles at his wife, points to one and says, "And think of this as your new deck!"

The final scene shows the same couple getting ready to purchase a shop vac. Only this time the woman speaks up and says, "And I can think of this as my clean garage!"

Not only do they do a stellar job of articulating their products' benefits but they do so without mentioning one feature! So, the next time you're tempted to itemize your products' or services' nifty features take a deep breath and stop.

Instead, articulate how those features translate into customer benefits, outcomes, and results.

1. The first secret is to have a compelling business idea, one that is differentiated and sustainable.
2. The second secret is to be a zealot.
3. Third on my list of secrets is to have a conservative business plan.
4. Secret number four is to work effectively with others.
5. The last secret of truly successful entrepreneurship is to change and grow as your business grows.

"We often talk about ourselves as if we have permanent genetic flaws that can never be altered."
-- Marshall Goldsmith

This snippet from America's preeminent executive coach (and founding director of the Alliance for Strategic Leadership) speaks volumes about where most people are today, and where they COULD BE.

My wife was on the phone a while back with a friend who runs a video production business. She asked him, "So, Ron - do YOU have the sales gene?" Turns out that neither one of them believed they had "the sales gene." Problem is, HE was in sales and my wife wasn't!

Guess how robust his sales are?

Exactly.

Although I'm a marketing speaker and not a sales trainer, I can tell you that this mindset WILL hurt your bottom line.  

And the term "gene" - as in the creativity gene, the leadership gene, the money-making gene, the happiness gene - is as FLEETING in reality as it sounds BIOLOGICALLY PERMANENT when we talk about it!

Thomas Watson, Jr. of IBM weighed in on this issue when talking about excellence (or the 'excellence gene' as we might call it in this context):

"If you want to achieve excellence, you can get there today. As of this second, quit doing less-than-excellent work."

Try this version on for size: If you want to achieve X (sales, dating, marketing, whatever), as of this second, start believing that you DO possess that gene -- and then ACT on that fact!

Marketing speakers and marketing consultants are famous for packing in "over 100 strategies you can use immediately" and "97 secrets" or "51 immutable laws" of this and that.

Problem is - those numbers are too high. You don't need 100, you can't implement 97, and you'll never get a handle on 51.

You need 3-4 max. Three strategies. Or four tactics. Used with focus, momentum, and consistency...

Less is truly more. Here's Picasso's take on it:
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You must always work not just within, but below your means. If you can handle three elements, handle only two. If you can handle ten, then handle only five. In that way, the ones you do handle, you handle with more ease, more mastery, and you create a feeling of strength in reserve.

-- Pablo Picasso
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If any one thing characterizes the time in which we live, it is the tendency to strive and to overreach and to want more, more, more, now, now, now.

The problem with multi-tasking and this go-go-go pattern of life and work is that there is no room for mastery, for ease, for “strength in reserve.”

• If you want to get more done, work more slowly.
• If you want it faster, develop a singular focus.
• If you want to get better, do less.

As a marketing speaker and marketing coach to other professional speakers, CEOs, and business owners - and certainly from my own experience - I can safely say that too often, we get caught up in trying to get everything just perfect.

While you are working on “perfect,” someone else with “just okay” is raking in all the money. 

Face it - Reading the next book, attending the next seminar, or trying the latest software alone will do nothing for you. This is the classic "Ready, Aim, Aim, and Aim" syndrome. Always aiming and never pulling the trigger.

The key lies in taking action. I would like to invite you to try a technique suggested by my colleague Michael Masterson—the Ready, Fire, Aim technique. Do something; even if it is wrong, go ahead take the shot -- screw up.

At the very least, you are moving in the right direction.Fellow speaker and prosperity guru Joe Vitale says, “Money loves speed” those who take the swiftest action make the most amount of money.

Go ahead -- DO IT, and once you're moving, then worry about making it perfect.

Let's take the specific context of internet marketing as an example. And we'll start with your e-zine or blog...

In its simplest form an e‐zine or blog is all about information. Give your reader the information he wants to read about, and he will reward you with his trust and eventually his money.

There are five phases for any Internet marketing entrepreneur. In phase one, you read and study Internet marketing, go to conferences, devour e‐books and courses. At this stage, you are thinking about internet marketing all the time, yet you are not actually in it yet—not actually doing it. You don’t have a list, product, or the infrastructure in place to do business online.

In phase two, you dip your toe in the water—developing a product and making a few sales. The income is not significant. Except now, the idea of making money online is no longer merely a dream, an idea in your head. It’s reality. Making your first few sales will energize you and propel you forward to phase three.

In phase three, you develop more products, build your e‐zine subscriber list, and start making a significant spare‐time income online. Maybe it’s a thousand dollars a month in sales. Maybe it’s a thousand dollars a week. It’s not enough to live on, yet. But the extra money allows you to buy nicer things and become more financially secure.

In phase four, you reach a point where your Internet business makes enough money for you to live on—enough for you to quit your job and leave the rat race behind forever. For some people, this might be $2,000 to $3,000 a week in net online revenues.

In phase five, you double or triple the size of your list, add more products make more deals, and start making hundreds of thousands of dollars a year, or even a million dollars or more. You become an Internet millionaire.

The problem is that the large majority of people who explore Internet marketing never get past phase one. They get addicted to reading “make money on the Internet” materials and attending conferences and tele‐seminars on the subject. But they never actually do something.

No matter what the marketing strategy, tactic, or business development effort - get going with baby step... RIGHT NOW.

You want an inbound link back to your blog or website? Great - leave a comment below with your reactions to the "Ready, Fire, Aim" technique - and you'll have DONE something to build your business. Do it!!!

Professional speakers, coaches, consultants, and independent professionals should not present themselves as technicians, number- crunchers, or talk about their “techniques, approaches, and methods.”

Newsflash – Your customers and prospects don’t care.

Instead, present yourself as a problem-solver.

For years now, large accounting firms have taken the lead in portraying themselves as "business partners." They know the danger of being viewed as "number crunchers" or “geeks” or... heaven forbid, “consultants.”

Why have they changed their tune?

Simple. Experience shows that today's customers want both solid results PLUS personalized help, guidance and direction. And as a small business owner, YOU are ideally suited for this role!

For many customers, your business can become a one-stop shop, giving customers the benefits of a product expert, service partner, information advisor, strategy planner, and personal guide all rolled into one.

There is another factor here that should not be ignored: It is never in your best interest to be viewed as a commodity. Today, your small business must offer the value of a consultant in order to secure lasting and price-irrelevant relationships.

You must be able to subtly and regularly communicate to every customer: “These are the measurable ways I am enhancing your results.” Do that, and they won’t leave you for a slightly cheaper alternative down the street. And do it consistently, and you’ll develop customers for life.

"When you want to win a game, you have to teach. When you lose a game, you have to learn."
-- Tom Landry

When teams go in at half-time, whether they are ahead or behind, they talk about what is working and what is not.

They talk about what both they and their competitors are doing that is hurting them.

And then they talk about what they need to change and do differently. They make adjustments. They learn.

Exercise: It's half-time in your business.

• In which areas are you ahead or behind?
• What's working? What's not?
• What are you learning?
• Which plays consistently score points?
• What adjustments do you need to make?
  
• What changes do you need to make?
  
• When are you going to make them?