Do It! Marketing Blog: Marketing for Smart People™

Marketing Smarter for Speakers, Consultants, and Solo Professionals

marketing speaker marketing coach doitmarketingMy friend, Avish Parashar, just launched his "Speaking Expert" podcast and I was honored to be his first guest. 

Check it out here

As you know, it's smart friends that will make or break your success.

I'm lucky to have smart friends like Avish - and he's lucky to have smart listeners like YOU who will take all the strategies from his podcast (this episode AND all the upcoming ones, too) and implement them. 

Remember, only action creates results. 

YOUR results start here.

Enjoy!

business coach business coaching simple marketing successp.s. We still have a few open seats for the Simple Marketing Success 10-Week Virtual Bootcamp experience that starts October 8, 2013. Let me know you're interested (email or call me 610.716.5984) and I'll forward you the application materials right away. 

Tags: marketing for speakers, marketing for coaches, thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, marketing expert, speaker marketing, marketing consultant, small business marketing, marketing for authors, small business marketing speaker

Marketing Coach: Build the Tribe Before the Tent

build the tribe before the tentBuild the Tribe Before the Tent

Have you ever wrestled with these problems?

  • I want more leads from my website
  • I need more subscribers to my newsletter
  • I can’t seem to generate any comments on my blog
  • I’m not getting any traction in my LinkedIn Group
  • It’s a huge struggle to fill my public workshops or events
  • I built an e-learning or video course but sales are disappointing
  • My Facebook business page is a ghost town
  • I wrote a great book and nobody’s buying it

I’ll stop there so you don’t get too depressed, OK?

We’ve all been there. And we all know that “Build it and they will come” is the last great false hope of the entrepreneurial class.

But in that statement also lies the answer.

Think about: “Build it and they will come”

Who’s “they”?

No, really - ask yourself this question.

Maybe even write down your answer on a piece of paper.

WHO. IS. “THEY”?

Most executives and entrepreneurs I work with who want to do a better job of marketing themselves and sell more products and services will come up with these answers:

THEY is:

  • My customers
  • My clients
  • My buyers
  • My prospects

OK, let’s take this one step further - who are your customers, clients, buyers, and prospects?

Here are some clues:

  1. They’re not strangers
  2. They’re not going to buy “sight unseen”
  3. They’re not going to buy on first contact

So what does THAT mean?

  1. They know you and your value proposition
  2. With them, you’ve built up visibility and credibility
  3. They buy (usually) based on a relationship, not on a single transactional impulse

Frankly, we all WISH buyers would buy ALL our products and services on a “transactional impulse” but that almost never happens, unless you’re running late night infomercials for knives - or insomnia cures. That one phone call - that one sales page on your website - that one email - that one postcard is almost NEVER going to make the sale.

Whatever product, service, or program you’re selling - the bottom line is simple:

You have to build the tribe before the tent.

Rather than this sequence:

  1. Invest time, money, effort, and energy (lots) to create a new product/ service/ program
  2. Offer it for sale
  3. Crickets. (Silence.) More crickets 

What if you created this sequence:

  1. Be as helpful as you can to as many people as you can as frequently as you can
  2. Build a loyal, fast-growing tribe of followers, fans, subscribers, and friends
  3. Offer value and invite engagement
  4. The next time you create something to sell, they’re lined up, credit card in hand, eager to buy the moment it’s released for sale

Who does this?

Rock stars. Artists. Gurus.

How?

They built the tribe before the tent.

  • Your website = your tent
  • Your keynote speeches and seminars = your tent
  • Your professional services offerings = your tent
  • Your newsletter = your tent
  • Your coaching and consulting programs = your tent
  • Your blog = your tent
  • Your LinkedIn Group = your tent
  • Your workshops, conferences or events = your tent
  • Your e-learning or video courses = your tent
  • Your Facebook business page = your tent
  • Your book = your tent

At the beginning, who and what are inside these tents? Obviously - it’s you. And a small fire. Just enough to keep you warm.

Now imagine yourself running around between these ELEVEN different tents, frantically tending those eleven fires, scrounging around finding enough wood to keep each fire alive.

  • How much room is there in each of these eleven small tents?
  • How available are you to welcome visitors into any one of those tents?
  • How much of a success (or failure) would you feel like if you occasionally got between 2-3 visitors in each tent to sit down and tell you their story or enjoy a toasted marshmallow with you?
  • How much time could you spend with THEM before running out to one of the nine or ten empty tents and leave them to entertain themselves?
  • How long do you think they'll stay in that empty tent without you to serve as host and with the fire slowly sputtering out in your absence?

Hmmmmm... interesting questions, right?

Now imagine things the other way...

You have a thriving tribe...

  • You offer them value
  • You invite their engagement
  • They start to follow you around
  • First 5 people - then 10 - then 25
  • And pretty soon 50, 100, 200 or more...

At some point, these folks will want to sit down - they’ll get hungry - they’ll get cold.

So you build something for them - a tent - and they welcome the opportunity to sit down with you around a blazing fire. They’ve each brought a log. One has a lighter. Another brings out some hot dogs. Someone else brought baked beans. Others start to break out the marshmallows, graham crackers and Hershey bars - S’mores for everyone!

There’s ONE tent. It’s not YOUR tent. It becomes OUR tent. You’re the leader. The provider. The sherpa. The guide. They gladly follow you for two reasons:

  1. The experience you provide when they follow you (value, resources, stories, ideas, guidance)
  2. The community you’ve built around them (the tribe, the relationships, the company of like-minded friends)

build tribe before tent hintThis is a much larger conversation -- and it’s tied to a very exciting project that we’re working on with some of the coolest small business experts on the planet. Can’t say any more than that for now. But stay tuned and you’re sure to hear more about it soon.

But the question YOU need to ask for the moment is…

How can YOU build the tribe before the tent?

Because sitting around in a small empty tent, exhausted, cold and alone… well, that just isn’t a lot of fun, is it?

What do YOU think? What are some examples of “building the tribe before the tent” that you’ve experienced? Are there some people YOU admire whose business fits into this model? Please use the COMMENTS area below to share your thoughts and experiences…  

build the tribe before the tent

Tags: marketing for speakers, thought leadership marketing, trusted advisor marketing, marketing expert, marketing for trainers, small business coach, marketing ideas, marketing consultant, small business marketing, marketing for authors, marketing for consultants, doit marketing, do it marketing, doitmarketing, small business marketing coach

Small Business Marketing: 63 Ideas to Help You Sell More Right NOW

63 Ideas to Help You Sell More Right NOWThere are only three problems that you, as a small business owner, entrepreneur or professional service provider, are ever going to be in a position to solve.

You may sell the world’s greatest widgets… You may have patented the most efficient doo-dad your industry has ever seen… Your flagship service may be the most effective on the planet with the only 100% bulletproof guarantee in the business…

Hard truth:

  • None of your prospects has a widget problem
  • None of your prospects has a doo-dad deficiency
  • None of your prospects stay up at night searching for a bulletproof guaranteed service

Let’s reframe your sales conversations as a delicate balancing act of investigating your prospect’s most important priorities and connecting your product or service to solving those specific problems or advancing those specific goals.

For the executives and decision-makers you’re selling to, at any given moment in time, their priorities might fall into one of three categories: Solving people problems, process problems, or profit problemsWhich of these 63 sales triggers do you use the most? (Please use the COMMENTS area below to chime in...)

People Problems

People problems come in all shapes and sizes, but here’s a starter list so you can probe them more intelligently during your next sales conversation with a prospect:

  1. Recruiting top talent

  2. Retention of top talent

  3. Employee engagement

  4. Recognition and reward

  5. Staff utilization

  6. Leadership

  7. Teamwork

  8. Communication

  9. Coaching

  10. Collaboration

  11. Succession

  12. Silos and turf wars

  13. Gossip, gab and the grapevine

  14. Delegation

  15. Micromanagement

  16. Perfectionism

  17. Negativity

  18. Entitlement

  19. Arrogance

  20. Complacency

Process Problems

Process problems show up as inefficiencies, gaps, missed opportunities, too much wasted time or effort, too many steps, too much waste, too much bureaucracy or paperwork or too many layers between customer and company.

There were entire industries built around business process innovation and a handful of fads from the 1950’s to the 1990’s didn’t help – the total quality movement, business process re-engineering, outsourcing, insourcing, rightsizing, you name it.

Let’s cut to the chase and catalog a brief list of potential sources of process problems that you may want to discuss with your prospect in order to get their attention focused on the desired impact of your products or services.

  1. Accounting

  2. Billing

  3. Call Centers

  4. Contracting

  5. Customer Service

  6. Delivery

  7. Distribution

  8. Engineering

  9. Facility management

  10. Finance

  11. Information Systems

  12. Innovation

  13. Inventory management

  14. Manufacturing

  15. Marketing

  16. Operations

  17. Payroll

  18. Product development

  19. Regulatory compliance

  20. Research and development

  21. Sales

  22. Strategic planning

  23. Workforce diversity

Profit Problems

Profit problems come in many shapes and sizes.

What’s important is that when you are marketing and selling your products and services that you do NOT overlook this vitally important problem that is NEVER far from the mind of any serious prospect.

Often placed at the end of a chain reaction of internal and external variables (where your products and services come into play), when you talk about solving your customers’ profitability problems, the outcomes almost always end up with YOU using the following “so that” phrases:

  1. So that you sell more…

  2. So that you sell more often…

  3. So that you sell at full price…

  4. So that you avoid discounting…

  5. So that you open new markets…

  6. So that you expand your product line…

  7. So that you cut costs…

  8. So that you manufacture and distribute more efficiently…

  9. So that you speed up time to market…

  10. So that you cross-sell…

  11. So that you up-sell…

  12. So that you open new channels…

  13. So that you raise prices…

  14. So that you boost your margins…

  15. So that your per unit cost goes down…

  16. So that you franchise…

  17. So that you license…

  18. So that your stock price goes up…

  19. So that your revenues increase...

  20. So that you conserve more cash…

Use these 63 checkpoints and you’ll be better equipped to isolate your prospect’s real issues - and you’ll more quickly identify the “problem behind the problem” and position your products and services in the context of solving the root cause of your prospect’s current challenges.

Do THAT and your sales conversations will become more successful in the short term and much more profitable in the long term.

___________

doit marketing top 10 marketing book best business booksWant hundreds more marketing, sales, and business development ideas, templates, and tools? Buy the Do It! Marketing book and get over $747 in business-building bonuses. You'll also get a kickass marketing book that might be exactly what you've been looking for to take your business from average to awesome. Buy the book now then grab your bonuses from this link.
You can thank me later. Rock on! 

Tags: marketing for speakers, marketing concept, thought leadership marketing, trusted advisor marketing, marketing expert, sales prospecting, marketing coaching, marketing coach, small business marketing, marketing for consultants, do it marketing, doitmarketing, sales and marketing

The Scary Truth About Speakers Who Shouldn't Coach Anyone

Scary Truth About Speakers Who Shouldn't Coach AnyoneDisclosure: I never badmouth anyone in public. EVER. Even if they deeply and richly deserve it. And I’m not about to start now, even though this story may send chills down your spine. All names have been removed to protect the goofy.

First, check out this exchange (via Facebook message) between me and a successful international keynote speaker with whom I am friendly (and who earns in excess of $20,000 per speech):

  • HIM: hey you do ongoing coaching type programs, right? 
    like you get clients that pay you X per month or year for telephone time or something else?
    im asking because i was approached recently by a CEO who wants me to do executive coaching/mentoring for him.  do you have some sort of outline i could follow please? i havent structured a deal like this before

  • David Newman
    I do marketing coaching, not “executive coaching” but many of my clients DO - usual structure is 2-3 phone meetings per month with email access to you in between and for CEOs I wouldn't charge less than $5k per month. 7500-10k per month if the meetings are in person. Normally you'd lock them in for a 6- or 12-month commitment.
    That's all you need to know to close the deal. Boom - you owe me a Pepsi.

  • HIM: lol thanks. but what do they get for their money ? in terms of time commitments etc and i dont have any formal program structured. or is it pretty informal? they call and you just shoot the shit?

  • David Newman
    If the content of the expertise you're trying to sell isn't in line with what the CEO needs or expects, you're toast - you can't just charge for something and "wing it" - don't mean to be harsh, bro - but are you playing to your strengths here??

  • HIM: he approached me, not the other way around
    he was in my audience recently and came over to me and said he wants to hire me to be his executive coach
    so i certainly havent promised him anything i cant deliver
    but i dont have a bunch of papers and programs and checklists or any formal program, because this is not something i normally do.

I’ll stop there simply to spare you the pain and embarrassment of more.

What’s wrong with this picture? I could go on and on but I promised myself this would be a short post.

PLUS I want to hear from YOU in the Comments section below about your reactions and advice in avoiding this type of train wreck.

Here’s my 6 cents on what is dangerous and crazy about this exchange:

  1. Someone who can deliver a killer keynote speech (regardless of fee level) does NOT automatically qualify as an executive coach. Totally different skill set. It’s like hiring a virtuoso pianist to build a custom stereo - yes, they both make music. But the similarity ends there.
     
  2. “Do you have some sort of outline I could follow?” Imagine this question coming from a jet fighter pilot, a brain surgeon, or a trial attorney. There is no outline -- it’s a skill set that takes YEARS of study, serious expertise, and deep experience. You don’t “follow an outline.”
     
  3. “I don’t have any formal program structured.” Here’s your first clue, Sherlock Holmes - if you don’t have a formal program for what you’re trying to sell, then you have no business selling it. Holy cow, do I really have to spell this out? Shouldn’t this just FEEL wrong? Apparently not...
     
  4. “They call and you just shoot the shit?” Umm, no. I just gave my friend some pricing guidance that a high-level executive coaching program is at least $5,000 per month. And he asks me if that money goes toward “shooting the shit”? Seriously? (Maybe I should reconsider going into the executive coaching business after all.) Meanwhile - there are serious, committed, high-value executive coaches that just read this and their foreheads are about to explode. And I don’t blame them.
     
  5. “But Dad - HE started it!” OK, that’s not exactly what he said. It was “he approached me, not the other way around” as if THIS makes it OK to charge money for a service that my friend is neither qualified nor prepared to offer. But wait. we’re not quite done - it gets worse...
     
  6. “I don’t have a bunch of papers and programs and checklists or any formal program, because this is not something I normally do.” Again, let’s transplant this statement to a different profession - forensic accounting, cancer research, or defusing bombs. You’d probably want each of these professionals to show up with more than “a bunch of papers and checklists” to fulfill their responsibilities, correct? And you might even be more nervous to learn that “this is not something they normally do.” The lesson? THEN DON’T DO IT!!!

Not to brag, but I’ve presented over 600 marketing keynotes, seminars, and strategic work sessions since 1992. I’m certainly not a $20,000 speaker like my friend, but I’m pretty damn good at what I do in front of a group.

I’ve also served as a marketing coach and marketing mentor to nearly 400 executives and entrepreneurs both individually and in my group programs since 2002. I’m pretty awesome at that.

(By the way, if all this seems too bragalicious for your personal taste, I would challenge you that if you don’t understand what YOU are truly GREAT at, you’re going to have a hard time getting clients to pay you premium fees that reflect your value.)

Bonus question: As a marketing coach, do I have a bunch of papers and programs and checklists”? As a matter of fact, I DO. But guess what? It’s not those that MAKE me a marketing coach. They simply make my clients BETTER clients - and more successful, too.  

What do you think of speakers who offer coaching "just because"?

Please use the COMMENTS area below to chime in with your advice, insights, and experiences on both sides of this equation - as the speaker or coach AND as the client who may have had a “disconnect” experience with a professional who was GREAT in one delivery mode and surprisingly disappointing in another?

Scary Truth About Speakers Who Shouldn't Coach Anyone

Tags: marketing for speakers, marketing speaker, marketing for coaches, thought leadership marketing, professional services marketing, trusted advisor marketing, marketing coaching, marketing coach, marketing strategist, marketing for authors, marketing for consultants, do it marketing, small business marketing speaker

How to Generate a Ton More Blog Comments in Less Than 10 Seconds

do it marketing how to generate more blog commentsMany of my marketing mentor clients want to boost their online presence - in the words of my pal Henry DeVries, they want “more blogs, more buzz, and more business.”

So how - exactly - do you generate more buzz around your online platform?

One of the easiest ways is to host conversations and dialogue on your blog by proactively inviting your readers, subscribers, and visitors to leave comments.

There are two paths to doing this - and one is a whole lot more effective than the other. But either one is better than doing nothing at all. More on that in a moment...

How to Generate a Ton More Blog Comments in 10 Seconds

Approach #1: Ask! (General)

End each of your blog posts with an invitation to comment. Don’t just ask “What do you think?” - you have to be more explicit and TELL people to use the comment feature on your blog - and then tell them what to do to get there.

Example #1:

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on these ideas and join the conversation...  

Approach #2: Ask! (Specific)

One of my favorite clients, Integrity-Based Leadership expert Richard Melancon, recommends taking this one step further. Rather than asking broadly for comments at the end of your blog posts, Richard is a fan of asking very specific questions directly related to the content of the blog ideas you just shared.  

Example #2:

For my recent post, “I’ve Quit and Here’s Why” I took Richard’s advice and used the following at the end of the post:

What have YOU changed up in the last 3-6 months to STOP doing what doesn't matter and start DOING more of what matters most? Please use the COMMENTS area below to share your specific changes and how they've freed up more time or made you more money...

Example #3:

On my previous post, “17 Keys to a Great Sale and a Great Date,” I used this:

What do you think? What parallels do you see between dating and selling? How have your best sales conversations unfolded? Please share your advice, insights, and experiences in the COMMENTS area below...

Big difference, right?

There’s no right and wrong here - you may want to try both approaches and see which one generates more comments, more dialogue, and more good conversation with your fans, followers, and readers. The proof is in the pudding.

As for me... well, you can see what I’ve decided to do below.

What do you think about inviting blog comments in a general way or a specific way? Have you gotten better results with one or the other? Please share your own blog commenting philosophy in the COMMENTS area below and...

how to get a ton more blog comments in 10 seconds

Tags: marketing for speakers, marketing for coaches, marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, blogging for business, marketing expert, marketing coaching, small business marketing expert, marketing coach, marketing for authors, marketing for consultants, business blogging

I’ve quit and here’s why

i quitI’ve quit.

Yup - done, finished, over.

“Quit what?” you ask?

I’ve quit blogging.

OK, that’s not quite true...

But I’ve quit blogging daily.

It was an experiment.

And it worked.

And it didn’t.

Here’s the deal - for most of last year, this website averaged between 5,000-6,000 visits per month. Not great, but not terrible either.

At the beginning of this year, I committed to an experiment - namely blogging every weekday.

Yup, 5 posts a week. Week in and week out. I stuck to the schedule and didn’t miss a day in 26 weeks. 6 full months.

The result?

It worked great.

Almost immediately (OK, it took 8 weeks, but that’s close enough) my web traffic went from an average of 5,000-6,000 visits up to an average of 10,000-11,000 visits. One month, we even generated 15,000 visits - triple the old number. I'll explain that "we" later in this post...

My opt-in rate doubled (for everything - my free ebook, blog subscriptions, my free teleseminars.)

My SEO went up - I moved from page 2 and page 3 of Google results for certain keywords to page 1.

The second result?

I found out what really worked to drive more traffic, more leads, and more business.

And it wasn’t the blog...

It was three things:

1. My new book. Specifically, the marketing plan for my book, which turned out to also become the marketing plan for the website and the marketing plan for my speaking and mentoring programs. Woo hoo - who'd a thunk it?

Lesson: If you “lean in” and commit to the marketing for ONE flagship product, service, or program like I did with my book - you will start to generate momentum that carries over into everything else that you are doing.

2. Email marketing. Plain and simple, the more marketing emails I sent, the more web visits I got. Accident? No, of course not. Most of my emails contained links back to the website for the latest blog posts, the occasional teleseminar invitation or a new program announcement.

Lesson: The more email you send that contains high-value content, advice, insights, and recommendations (aka email that’s too good to delete), the more stickiness you’ll generate for your fans and followers. 

3. FLOP - Namely, “Featuring and Leveraging Other People.” I wrote about this concept in detail here and it has also been a tremendous driver of new traffic and new friendships, new clients, and new projects. Inbound FLOP is me shining the spotlight on others. And outbound FLOP is me participating in other people’s book launches, surveys, guest blogging, and so on.

Lesson: It’s not all about YOU. It IS all about how YOU can serve and promote other experts in your field who have a complementary skill set, message, or service offering. Welcome to the new collaborative economy. They win when you win. And you win when they win.

Sooooo... I’m still blogging.

But I’ve scaled down to once or twice a week.

And I’ve scaled UP the other activities listed above.

Because that’s what generates results.

What have YOU changed up in the last 3-6 months to STOP doing what doesn't matter and start DOING more of what matters most? Please use the COMMENTS area below to share your specific changes and how they've freed up more time or made you more money... 

13 signs to fire your web design firm, doitmarketing, david newman, marketing coach, marketing speaker


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Tags: marketing for speakers, marketing speaker, marketing strategy, marketing for coaches, marketing concept, thought leadership marketing, marketing book, marketing professional services, trusted advisor marketing, blogging for business, marketing expert, marketing coaching, marketing ideas, marketing coach, marketing consultant, marketing for authors, marketing for consultants, doit marketing, do it marketing, doitmarketing, business blogging

17 Reasons to Serve the Top of Your Market

41

What's the difference between a professional practice (or company or trade association) that feeds on the bottom vs. YOUR business model which should aim to serve the top of your market? 

Here are 17 things to consider:

  1. High fees are paid by clients and customers who are doing well, not those who are struggling

  2. Referrals come from those who are proud of the fees they pay you, not ashamed to be low-balling their way through business

  3. High-end clients tend to be believers - low-end clients tend to be skeptics

  4. Top clients are easier to please because they have a partner mindframe whereas low-end clients are almost impossible to please because they have a peddler mindframe

  5. Paying higher fees also means that your top-of-market clients pay you higher respect, pay your advice more attention, and invest more resources in their implementation of your ideas

  6. There is always a way to raise your game, boost your value prop, and charge higher fees. Otherwise, we wouldn’t have $500,000 sports cars or $35,000 watches

  7. There’s no profit in a business model that challenges other poverty-mindset entrepreneurs in a race to the bottom

  8. You can always design a “lower-level entry point” to a high-end offering (Example: the $125 Tiffany bracelet.) However, it is almost impossible to “level up” from commodity status. In other words, Wal-Mart would have a tough time attracting high-end jewelry buyers

  9. Are you attracting referrals to goofballs or people who don’t see the value of what you offer? Like attracts like. It’s very possible your current clients and customers simply don’t travel in the right circles  

  10. If you’ve heard yourself say, “My clients won’t pay any more than they’re already paying” or “I can’t raise my prices because I’ll price myself out of the market” - then you may need a. Better clients, b. A new market, or c. Both!

  11. High-end clients expect great work. It is energizing, engaging and fun for you and your team to rise to that challenge

  12. Low-end clients expect perfect work. Even though they have no idea what they want, change what they want based on whims, and are a moving target of conflicted priorities. It is demoralizing, exhausting, and depressing for you and your team to put up with these micro-managing, neurotic control freaks

  13. High-end clients value relationships and once they’re in with you, they’ll come back for more. Why? Because if they switch, they would essentially be admitting to themselves that they overpaid or made a wrong decision, which is more expensive to their ego than to their pocketbook. Bottom line: High-end clients always look for reasons to stay

  14. Low-end clients only care about transactions. The next coupon or email or offer will lure them away for the next bargain. They’re forever playing “Let’s Make a Deal” and the fact that they bought from you once REDUCES the chance they’ll buy from you again. Bottom line: Low-end clients always look for reasons to leave

  15. High-end clients will approach you with new ideas, ask for more innovative services, help you develop new products and programs that they WANT to buy and that people at their same level would value. They generate their own product- and idea-generating R&D department to help your business grow.

  16. Low-end clients will pressure you to give less, offer “lite” versions, and generally dumb-down and dilute your core offerings to match their small thinking and tiny budgets. Don’t fall for it.

  17. Companies that serve low-end clients are dependent on massive numbers of small transactions from one-time buyers and price shoppers. Companies that serve high-end clients thrive on small numbers of much larger, deeper, richer, and longer-lasting relationships with clients, customers, and friends who stay longer, buy more, come back more often, and refer like crazy.

So it’s your call - serve the top or serve the bottom.

Just be careful what you wish for and understand what you’re targeting -- and what you’re in for when you hit it!

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on these ideas and join the conversation... 

13 signs to fire your web design firm, doitmarketing, david newman, marketing coach, marketing speaker

Tags: marketing for speakers, marketing speaker, marketing success, marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, marketing expert, marketing coaching, marketing ideas, marketing coach, marketing strategist, marketing consultant, marketing for consultants, pricing

A Whole New Way to Market: Friend-of-Mine Awareness

youtility marketing bookGuest post by Jay Baer, author of Youtility

Today, companies must compete for attention against consumers’ friends and family members. Each day as people log on to Facebook, Twitter or Pinterest they see a variety of messages in their newsfeed or timeline, some of these messages are from their friends and family and some are from companies on social media. How can marketers compete in this environment successfully?

Friend of mine awareness and Youtility are the answer. Friend-of-mine awareness is predicated on the reality that companies are competing against real people for the attention of other real people. To succeed, your prospective customers must consider you a friend. And if, like their friends, you provide them real value, if you practice Youtility rather than simply offer a series of coupons and come-ons, they will reward your company with loyalty and advocacy, the same ways we reward our friends.

Youtility is marketing upside down. I call this Youtility, not “utility,” because a utility is a faceless commodity. Instead of marketing that’s needed by companies, Youtility is marketing that’s wanted by customers. Youtility is massively useful information, provided for free, that creates long term trust and kinship between your company and your customers.

As marketers, we’ve always tried to build loyalty with people, and now we must build loyalty with information. Social media marketing has changed the landscape of marketing by putting us in the mix with photos from our block party, our cousin’s baby and other companies trying to reach people as well. What you have is an intermingled mixture of information that matters to you because of personal relationships, and information that matters to you because of commercial relationships. It’s not just Facebook, either. Twitter works the same way, as do YouTube, Instagram, Pinterest, e-mail, blogs, and podcasts, too. For the first time, companies have to compete on the very same turf as our family and friends, using the very same tools and technologies and media and messaging as consumers.

My wife doesn’t buy radio ads to try and get my attention. My friends don’t buy newspaper ads to make sure I know what’s going on this weekend. But the opposite is most definitely true. Companies are now invading the spaces and mechanisms that we’re using to connect personally. The companies that will connect are the ones that are a Youtility in the social space, providing massively useful information that people want to see.

If your company and its marketing are truly, inherently useful, your customers and prospective customer will keep you close, as they keep their friends and family close. Making your company useful without expectation of an immediate return is in direct opposition to the long standing principles of successful marketing, and that’s a good thing.

Excerpted from Youtility: Why Smart Marketing is About Help not Hype by Jay Baer. See YoutilityBook.com for other resources.

jay baerJay Baer’s Bio: is a hype-free social media and content strategist & speaker, and author of the Amazon #1 bestseller, Youtility: Why Smart Marketing is About Help not Hype. Jay is the founder of http://convinceandconvert.com and host of the Social Pros podcast.

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on these ideas and join the conversation... 

13 signs to fire your web design firm, doitmarketing, david newman, marketing coach, marketing speaker

Tags: marketing speaker, marketing strategy, marketing success, thought leadership marketing, social media, word of mouth marketing, marketing professional services, trusted advisor marketing, marketing expert, marketing professional services firms, marketing ideas, marketing strategist, social media marketing, becoming an expert

Craig Price: Podcasting for Event Marketing Success

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Ready to have fun, get smart marketing ideas, and put money in your pocket?   

Welcome to another edition of...

The Do It! Marketing podcast

In this episode, my guest is author, podcaster extraordinaire and professional speaker Craig Price. (Follow @Price_Points and @RealityCheckPod on Twitter.)

Craig talks with me about the power of podcasting AND how conferences and conventions can use podcasting to build buzz, excitement, and grow attendance - even on a shoestring budget.

Listen in and then share YOUR advice, insights and recommendations in the COMMENTS area below... 

doitmarketing podcast

Tags: marketing speaker, thought leadership marketing, professional services marketing, marketing coach, do it marketing, doitmarketing, podcasting, do it marketing podcast

Marketing Coach: Well-Connected vs. Fearless

entrepreneur of 2013

As you may know, a wonderful team of small business experts and I are organizing the inaugural America Talks Business Conference coming up on July 25. (Conference info is here and you can still register with early bird savings here.)

One of our media partners is Entrepreneur Magazine. When I shared this news with my friend Dan Janal of PRLeads and PressReleaseSender.com, his first comment was, "Looks good. Congrats on getting Entrepreneur magazine. You are one well-connected guy!

I sent Dan back a note that said, "Not well-connected. Just fearless in asking."

And he closed out our email conversation with this brilliant observation: "Same thing, I guess!"

YES!!!

It is the same thing indeed.

So here are some questions for YOU: 

1. Who do YOU need to be well-connected to?

2. Who do you need to fearlessly ask for help?

3. What's stopping you from asking? 

4. What's the worst that could happen? 

5. What's the best that could happen? 

6. How much do you care about #4? 

7. How much do you want #5?

8. Is it time for YOU to do some fearless asking? 

p.s. The June 17 deadline is coming up for Entrepreneur Magazine's Entrepreneur of 2013 competition. You can't win if you don't enter. They are accepting applications for Entrepreneur of 2013, Emerging Entrepreneur of 2013 and College Entrepreneur of 2013. See if you qualify to join the ranks of other inspiring entrepreneurs: http://www.entrepreneur.com/e2013 

Tags: marketing speaker, marketing strategy, marketing success, consultant marketing, thought leadership marketing, conference, small business conference, trusted advisor marketing, entrepreneurship, small business marketing expert, marketing strategist, speaker marketing, small business marketing, doit marketing, do it marketing, small business marketing speaker, doitmarketing, small business marketing coach, conference speaker, business conference