Do It! Marketing Blog: Marketing for Smart People™

10 Commandments of Marketing Coach Success (Short Coaching Session!)

As a mmarketing coach marketing speaker David Newmanarketing speaker and marketing coach, I'm often asked for "key nuggets" for small business marketing success. Here's a short list for your consideration...

Rather than blather on in a long-winded marketing coaching session, here it is in bullet format. Quick. Simple. Just not easy!

Small Business Marketing 10 Commandments of Success

I. Take Responsibility
II. Raise the Bar
III. Dream Big
IV. Develop the Action Habit
V. Visualize your Success
VI. Associate with Winners
VII. Give Something Back
VIII. Embrace and be Flexible to Change
IX. Learn to Love the Process
X. Have Faith and be Patient

Tags: marketing for speakers, marketing speaker, small business, professional speaker marketing, marketing coach, marketing tips

Small Business Branding: Your Thought Leadership Platform

Marketing coach speaker brandingA client of mine is launching a new professional services business venture. She has identified Responsible Leadership as her expertise and distinction in the marketplace. She wants to name her company Responsible Leadership and build it out under the domain she already bought, www.ResponsibleLeadership.com 

She asked me what I thought of that name.

I told her - we gotta be careful.

The name is not going to stand on its own - it's going to become your methodology, your approach, your brand, and the umbrella that spans all of your offerings.

Soooo.... make sure you love all of the following, too... (Go ahead and plug in YOUR brand or YOUR words that articulate your fabulousness below):

  • Responsible Leadership Assessment
  • Responsible Leadership Retreats
  • Responsible Leadership Survey
  • Responsible Leadership Seminar
  • Responsible Leadership Training
  • Responsible Leadership Coaching
  • Responsible Leadership IQ
  • Responsible Leadership Conference
  • Responsible Leadership News
  • Responsible Leadership Blog
  • Responsible Leadership Ezine
  • Responsible Leadership Summit
  • Responsible Leadership Tools
  • Responsible Leadership Certification
  • Responsible Leadership - the book
  • Responsible Leadership - the keynote
  • Responsible Leadership - the MBA guest lecture
  • Responsible Leadership - the podcast
  • Responsible Leadership - the PBS Special
  • Responsible Leadership - the video series
  • Responsible Leadership - the E-learning course
  • Responsible Leadership - the 6-month leadership development course
  • ... and so on!

So naming your company is no joke. And I'm not just saying that because I'm a marketing speaker and marketing coach and do this work all day long for a living! It really is a BIG, far-reaching decision.

You want everything to line up under your brand so you get a self-reinforcing marketing system where all the pieces "fit and click" - or in sales-speak, so you have plenty of opportunities for cross-selling, up-selling, and cross-pollination.

You want to own the "thought leadership platform" around your name and your offerings.

Question: How does YOUR professional services empire stack up?

Please leave a comment below and let us know!!


Tags: marketing speaker, branding, marketing coach, small business marketing, naming

Marketing Speaker - Charm is NOT a four-letter word

"You know what charm is: a way of getting the answer 'Yes' without having asked any clear question."
-- Albert Camus
Marketing speaker, marketing coach Charms

A lot of independent professionals and small business owners bristle at the notion that charm is a key business tool.

I think a lot of that bristling comes from the misconception that some people are simply born with charm, while others are not, and there's not a whole lot you can do if you're in that second group.

This is simply not true.

Another misconception is that for the charm-challenged to make any effort to be more charming or more personable would require them to be phony or at best, not be their genuine selves. False again.

There are several books, the best of which I've found to be How to Make People Like You in 90 Seconds or Less by
Nicholas Boothman, that provide some great tools with which to make genuine connections with people, and to build your own personal set of charm-skills to apply to almost any business or social situation.

Let's face it: for the purposes of small business marketing, people are buying YOU before they buy anything you have to sell, say, or do.

Question: Given the choice of boosting either your charm or your intellect by 50%, which would you choose?

Why?

Does the business world need more smart people or more charming people?

Haven't we gotten in trouble from people being (or thinking they were) too smart at companies like Enron, WorldCom, Tyco, and the like?

Tip: Charm, like intelligence or any other personality
strength, can be used for good or for evil. It's totally up to you.

Now go charm the socks off someone!!

Tags: marketing speaker, power of charm, personal branding, marketing coach, small business marketing

Half-time in Your Business - Marketing Speaker Question

"When you want to win a game, you have to teach. marketing speaker david newmanWhen you lose a game, you have to learn."
-- Tom Landry

When teams go in at half-time, whether they are ahead or behind, they talk about what is working and what is not.

They talk about what both they and their competitors are doing that is hurting them.

And then they talk about what they need to change and do differently. They make adjustments. They learn.

Exercise: It's half-time in your business.

  • In which areas are you ahead or behind?
  • What's working? What's not?
  • What are you learning?
  • Which plays consistently score points?
  • What adjustments do you need to make?
  • What changes do you need to make?
  • When are you going to make them?
Please leave your COMMENTS below and share what YOU are doing along these lines to make sure you finish 2009 with a winning record!

Marketing speaker and marketing coach David Newman.

Tags: marketing speaker, marketing strategy, marketing success, marketing coach

Marketing Speaker - 10 Ways To Drive Away Your Visitors!

This just came across my desk from web marketing speaker  Steve Weber and his excellent newsletter. Great points below...

Are you are getting visitors, but Google Analytics are telling you that they are there one minute and gone the next? Getting traffic is only half the battle. Next you must convert them!

Here are some great ways to drive visitors AWAY!

1. Lose their trust right off by not having easy contact
information!

2. Offer so many choices to your customer they simply get
overloaded and leave.

3. Make a visitor click 18 times (well, 3 or 4 anyway) to get to the meat of what you are offering.

4. Have a great freebie to offer and require them to fill out more information than necessary... (their first name and email address is probably enough).

5. Create a really unique navigation system which no one has ever seen before. Have them figure out how to use your new whiz bang system.

6. Have a whole paragraph of instruction on how to perform a simple action...like ordering!

7. Go ahead and put some links on the page to some of your favorite sites so they will have a good excuse to click off your site. Who knows, they might want to check the weather while they are on your site!

8. Put several thousand words of text on your home page.

9. You have a great site about fixing computers and you can't wait to show a picture of your new puppy on the home page. Go ahead and put the picture on your computer site's home page along with a description of how smart the puppy is!

10. Create as many blinking gifs as possible and paste them all over the page to really make it stand out. While you are at it, use something like red font on a black background. Doesn't that look cool!

Don't let yourself go down these wrong design roads. Keep your site simple and focused!

Check at my radio show for more Internet Marketing Dos and Don'ts:
http://www.blogtalkradio.com/steve-weber

Happy Internet Marketing to You!

Steve Weber
http://www.StevesClassroom.com


Tags: marketing speaker, web marketing, website design, marketing coach, internet

Marketing Speaker - A New Kind of Reference

Marketing speaker, marketing coach Philadelphia PAI got a phone call a few days ago from my friend Steve who is a fellow independent professional. He said to me at the beginning of the call, "David, I'm calling you as a reference."

So I'm thinking, "OK, he wants to hire someone I've worked with or someone I know - perhaps even a client of mine whose testimonial he saw on my website."

I say, "Steve, what can I do for you?"

And then he mentions someone's name. Let's call this person Larry. Now I like Larry and he's a good guy - perhaps a little confused about his marketing and messaging... and frankly that's OK because Larry is NOT a client of mine (although I've given him plenty of chances!)

Steve stops me and says, "No, no... I don't want to hire Larry. Larry wants to hire me. I'm calling you to ask you what kind of client do you think he would be?"

Wow. It's not a consultant reference, speaker reference, or service provider reference - Steve was asking me (essentially) "Would this guy be a good client?" FYI Steve saw me connected to Larry through LinkedIn and some other social media sites.

Lessons for YOU:

  • We live in a hyper-connected world
  • People DO read your social media profiles
  • People DO judge you on the "company you keep" both online and off
  • If you're a pain in the ass - as a consultant, speaker, vendor, partner, OR client... word will spread faster than you can imagine
  • The top people in their field (ahem, YOU) do not have the bandwidth nor the interest to work with folks who are a pain in the butt
  • YOU can't afford to be a pain in the butt on EITHER side of the professional services buying equation

Comments? What do you think? Have you had some experiences to share along these lines? Would love to hear from you in the Comments section below...


Tags: marketing speaker, client references, small business, marketing, marketing coach, clients

Marketing Speaker - Business Card Kung Fu

Business Card Kung Fu

As a marketing speaker and marketing coach, I often get asked about business cards - what should go on a business card? Do I use the back? Should it have my picture on it? What do I say? What are some good ideas for using my marketing "real estate" on the card?

Finally, we have some answers in Business Card Kung Fu - in the form of a funny, fast-paced 7-minute whirlwind tour of good business card marketing ideas.

Tags: marketing speaker, marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, marketing professional services firms, business cards, business card ideas, marketing coach, small business marketing coach, business card design

Marketing Coach - Featuring Other People

Guest column by Lisa Sasevich

Marketing speaker, marketing coach m9As a marketing speaker, during presentations I often have the occasion to mention other people. You have those opportunities every day too. You may do this through a success story one of your clients enjoyed or by sharing a quick anecdote.

In either case, mentioning other people can bring great rewards. Here are three categories of people to mention in your sales presentations, why you should do it and how it benefits you and your audience:

1. Your Mentors
When you mention your mentors, you establish the value of having a mentor. When you're on stage, your audience sees you as a role model. You inspire them. If even you have a mentor, the prospect would think, it must be worthwhile. Thus, by mentioning your mentor, you demonstrate that having one is worth the investment. And that subtly encourages prospects to consider more closely the possibility of having you as theirs.

When you mention your mentor, you also show your vulnerability. I've written before about the power of vulnerability and transparency for establishing a connection with your audience. You're saying to them, "Yes, I have accomplished a lot, but here I am. I'm just like you."

When you're being transparent and sharing your own growth, you're also establishing the credibility that you are an action-taking, decision-making person who invests in growth...just like you'll be recommending to them.

2. Your Clients
Success stories remind us all that we are capable. Success stories, before and after stories involving your clients, are particularly powerful because they clearly authenticate the transformative value of what you're offering. So, when you talk about the success of your clients, not only are you establishing your credibility as an expert who is showing people how to get results, but you're expanding what the prospects think they might be capable of. They're sitting there thinking: "If her client had that result, I could too!"

When you mention your clients, you also give them exposure. That's wonderful for your clients, who are grateful, and it also lets prospects know that you might be mentioning them in later talks.

By sharing the stories of your clients, you may even create a little healthy competition among new clients for success. Whenever I step into a new mentorship relationship, I always have that little thought, "I want to be the biggest success story they have!".... Don't you?

3. Other Experts
Some people don't want to mention other experts because they think it diminishes them, when the opposite is actually true. When you mention those high-level people, not only are you giving credit where credit is due, but you associate yourself and uplevel yourself with them. For instance, if you say that, "Dan Kennedy says that the fastest way to grow your business is to go on the road and speak," it puts you and Dan on the same level.

However...Don't Forget Yourself!
When you're mentioning others in your presentation, don't go overboard and exclude your own stories. They are powerful, too, for conveying your authenticity, vulnerability, and establishing your credibility. But beyond that, they create a feeling of connectedness with your audience by bringing you into intimate contact with everyone who's listening. As I've written before, that's powerful!

So, mention your mentors and other experts, share the stories of your clients along with your own, and, like your new clients, you'll find results beyond what you thought was possible too!

---
Sales-from-the-podium expert Lisa Sasevich has x-ray vision for seeing the sales opportunities that exist in every company, and the creativity to convert them into gold! If you're looking for simple, quick and easy ways to boost sales without spending a dime, get your FREE Sales Nuggets now at http://www.theinvisibleclose.com/

Tags: marketing speaker, motivational speaker, marketing coach, marketing strategist, small business marketing

Email Blast: Creating subject lines that pack punch

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Guest column by Karen J. Bannanmarketing coach email subject lines

How long was the subject line in your most recent e-mail marketing campaign?

You may not realize it, but the number of characters you use can positively or negatively impact the success of your campaign, according to a new white paper released by direct marketing agency Epsilon.

The white paper, "Rethinking the Relationship Between Subject Line Length and Email Performance: A New Perspective on Subject Line Design," details some of the more important considerations that marketers should be thinking about, said Kevin Mabley, the company's senior VP-strategic services.

Here are four tips you can use to boost your subject line prowess.

1) Front-load your subject lines with the most important information.

It would seem like this tip is a given, but take a look at the messages in your inbox. As you'll soon see, it's a strategy that few marketers embrace. The biggest problem is with ordering information. If you've only got 38 to 47 characters-the average number of characters that show up in the subject line of 57% of all U.S. e-mail recipients' e-mail programs-you need to put the most important information all the way to the left.

Use urgency and relevance as your guide. Is your offer or newsletter timely? Put that right up front. Also, make sure your brand is in the first few words. However, if your company has multiple brands or categories underneath its umbrella, lead with what's most recognizable and important to your customer.

2) Keep the subject line as short as possible to convey the message.


Epsilon's research shows that shorter subject lines have higher click-through and open rates. Still, you don't want to go short for short's sake, Mabley said. Instead, you're looking to pack the most information you can into the smallest number of words.
And avoid words that have a sensationalist slant, such as "free" or "discount." "Don't just say '20% off your next purchase.' Your messages need to be rooted in your customers' expectations," Mabley said.

3) Don't forget to test.


This is another common suggestion, but one that still isn't heeded as it should be, Mabley said. "At the minimum, you should be performing an A/B test on every message that goes out," he said. "The general rule is you can test 10% of your list in order to figure out which option is a better one."

This is how you're going to figure out if your front-loaded data should be the brand name or the actual benefit to the recipient, and it's something that may change on a day-to-day and message-to-message basis, he said.

Your messages should also go through a spam filter so you know, on a scale of 1 to 100, how likely it is that an ISP will consider your message to be spam, Mabley said.

4) Dynamically personalize the subject line.


This is something that's simple to do, and shows that you know who you are e-mailing and what they are looking for. "Whether you use their first or last name or their company's name, it makes it more personal and provides better reception," Mabley said.

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And then leave a comment below with your questions, thoughts, and advice on the ideas above.

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Tags: marketing speaker, marketing book, email marketing campaign, marketing coach, marketing tips, email blasts, email newsletter