Do It! Marketing Blog: Marketing for Smart People™

My friend, Avish Parashar, just launched his "Speaking Expert" podcast and I was honored to be his first guest. 

Check it out here. 

As you know, it's smart friends that will make or break your success.

I'm lucky to have smart friends like Avish - and he's lucky to have smart listeners like YOU who will take all the strategies from his podcast (this episode AND all the upcoming ones, too) and implement them. 

Remember, only action creates results. 

YOUR results start here.

Enjoy!

p.s. We still have a few open seats for the Simple Marketing Success 10-Week Virtual Bootcamp experience that starts October 8, 2013. Let me know you're interested (email or call me 610.716.5984) and I'll forward you the application materials right away. 

Disclosure: I never badmouth anyone in public. EVER. Even if they deeply and richly deserve it. And I’m not about to start now, even though this story may send chills down your spine. All names have been removed to protect the goofy.

First, check out this exchange (via Facebook message) between me and a successful international keynote speaker with whom I am friendly (and who earns in excess of $20,000 per speech):

• HIM: hey you do ongoing coaching type programs, right? 
  like you get clients that pay you X per month or year for telephone time or something else?
  im asking because i was approached recently by a CEO who wants me to do executive coaching/mentoring for him.  do you have some sort of outline i could follow please? i havent structured a deal like this before

• David Newman
  I do marketing coaching, not “executive coaching” but many of my clients DO - usual structure is 2-3 phone meetings per month with email access to you in between and for CEOs I wouldn't charge less than $5k per month. 7500-10k per month if the meetings are in person. Normally you'd lock them in for a 6- or 12-month commitment.
  That's all you need to know to close the deal. Boom - you owe me a Pepsi.

• HIM: lol thanks. but what do they get for their money ? in terms of time commitments etc and i dont have any formal program structured. or is it pretty informal? they call and you just shoot the shit?

• David Newman
  If the content of the expertise you're trying to sell isn't in line with what the CEO needs or expects, you're toast - you can't just charge for something and "wing it" - don't mean to be harsh, bro - but are you playing to your strengths here??

• HIM: he approached me, not the other way around
  he was in my audience recently and came over to me and said he wants to hire me to be his executive coach
  so i certainly havent promised him anything i cant deliver
  but i dont have a bunch of papers and programs and checklists or any formal program, because this is not something i normally do.

I’ll stop there simply to spare you the pain and embarrassment of more.

What’s wrong with this picture? I could go on and on but I promised myself this would be a short post.

PLUS I want to hear from YOU in the Comments section below about your reactions and advice in avoiding this type of train wreck.

Here’s my 6 cents on what is dangerous and crazy about this exchange:

1. Someone who can deliver a killer keynote speech (regardless of fee level) does NOT automatically qualify as an executive coach. Totally different skill set. It’s like hiring a virtuoso pianist to build a custom stereo - yes, they both make music. But the similarity ends there.
    
2. “Do you have some sort of outline I could follow?” Imagine this question coming from a jet fighter pilot, a brain surgeon, or a trial attorney. There is no outline -- it’s a skill set that takes YEARS of study, serious expertise, and deep experience. You don’t “follow an outline.”
    
3. “I don’t have any formal program structured.” Here’s your first clue, Sherlock Holmes - if you don’t have a formal program for what you’re trying to sell, then you have no business selling it. Holy cow, do I really have to spell this out? Shouldn’t this just FEEL wrong? Apparently not...
    
4. “They call and you just shoot the shit?” Umm, no. I just gave my friend some pricing guidance that a high-level executive coaching program is at least $5,000 per month. And he asks me if that money goes toward “shooting the shit”? Seriously? (Maybe I should reconsider going into the executive coaching business after all.) Meanwhile - there are serious, committed, high-value executive coaches that just read this and their foreheads are about to explode. And I don’t blame them.
    
5. “But Dad - HE started it!” OK, that’s not exactly what he said. It was “he approached me, not the other way around” as if THIS makes it OK to charge money for a service that my friend is neither qualified nor prepared to offer. But wait. we’re not quite done - it gets worse...
    
6. “I don’t have a bunch of papers and programs and checklists or any formal program, because this is not something I normally do.” Again, let’s transplant this statement to a different profession - forensic accounting, cancer research, or defusing bombs. You’d probably want each of these professionals to show up with more than “a bunch of papers and checklists” to fulfill their responsibilities, correct? And you might even be more nervous to learn that “this is not something they normally do.” The lesson? THEN DON’T DO IT!!!

Not to brag, but I’ve presented over 600 marketing keynotes, seminars, and strategic work sessions since 1992. I’m certainly not a $20,000 speaker like my friend, but I’m pretty damn good at what I do in front of a group.

I’ve also served as a marketing coach and marketing mentor to nearly 400 executives and entrepreneurs both individually and in my group programs since 2002. I’m pretty awesome at that.

(By the way, if all this seems too bragalicious for your personal taste, I would challenge you that if you don’t understand what YOU are truly GREAT at, you’re going to have a hard time getting clients to pay you premium fees that reflect your value.)

Bonus question: As a marketing coach, do I have a “bunch of papers and programs and checklists”? As a matter of fact, I DO. But guess what? It’s not those that MAKE me a marketing coach. They simply make my clients BETTER clients - and more successful, too.  

What do you think of speakers who offer coaching "just because"?

Please use the COMMENTS area below to chime in with your advice, insights, and experiences on both sides of this equation - as the speaker or coach AND as the client who may have had a “disconnect” experience with a professional who was GREAT in one delivery mode and surprisingly disappointing in another?

As you may know, a wonderful team of small business experts and I are organizing the inaugural America Talks Business Conference coming up on July 25. (Conference info is here and you can still register with early bird savings here.)

One of our media partners is Entrepreneur Magazine. When I shared this news with my friend Dan Janal of PRLeads and PressReleaseSender.com, his first comment was, "Looks good. Congrats on getting Entrepreneur magazine. You are one well-connected guy!" 

I sent Dan back a note that said, "Not well-connected. Just fearless in asking."

And he closed out our email conversation with this brilliant observation: "Same thing, I guess!"

YES!!!

It is the same thing indeed.

So here are some questions for YOU: 

1. Who do YOU need to be well-connected to?

2. Who do you need to fearlessly ask for help?

3. What's stopping you from asking? 

4. What's the worst that could happen? 

5. What's the best that could happen? 

6. How much do you care about #4? 

7. How much do you want #5?

8. Is it time for YOU to do some fearless asking? 

p.s. The June 17 deadline is coming up for Entrepreneur Magazine's Entrepreneur of 2013 competition. You can't win if you don't enter. They are accepting applications for Entrepreneur of 2013, Emerging Entrepreneur of 2013 and College Entrepreneur of 2013. See if you qualify to join the ranks of other inspiring entrepreneurs: http://www.entrepreneur.com/e2013 

1. Prepare, don't memorize.
2. Practice out loud. Yes, out loud. 
3. Audio record yourself. Relisten. Repeat.
4. Stop apologizing for everything.
5. Unless you're late. 
6. Never start late. And never EVER end late.
7. If you feel you MUST use slides, you're not ready.
8. If you PREFER to use slides, put photos - not words - on them.
9. If you ignore #8, then never EVER read your slides.
10. Talk with the audience, not at them.
11. Never forget that an audience of 500 is just 500 1-to-1 conversations.
12. It's OK to use notes. Really. Anyone who says otherwise is an idiot.
13. Especially if your notes make you more concise, focused, and impactful.
14. Get off the stage and out INTO the audience. 
15. Get up in their grill and make speaking a contact sport.
16. Have an opinion. Take a stand. Piss some people off.
17. Part of the speaker's job is to serve as a productive irritant.
18. If you don't risk turning some people off, you'll never turn anybody on.
19. The 1-way speech is dead. Interact, interview, connect and confer. 
20. Script your opening and closing 30 seconds. 
21. Everything in between is just good conversation.
22. You don't "forget what to say" at your job or on a date. Same thing here.
23. Every great speaker has 2 traits: Expertise and Authenticity. That's it. 
24. Say half as much and repeat it. Say half as much and repeat it. 
25. Read Seth Godin's free PDF titled Really Bad Powerpoint
26. Check out books and blogs by Nancy Duarte
27. Move first - THEN talk = Emphasis is on your words.
28. Talk first - THEN move = Emphasis is on your movement.
29. Humor is a must but don't tell jokes. 
30. Let humor emerge then polish it (situational or self-deprecating - or both!)
31. If they could've simply found your content in a book, you lose. 
32. If they could've simply found your content via Google, you lose.
33. Take them on a ride. Highs, lows, suspense, drama and a happy ending.
34. Show both your character and your characters.
35. Don't retell your stories - relive your stories.
36. Vary your pace, rhythym, tone, and volume.
37. Dazzle them with their own potential - not your ego or resume.
38. Make the complex simple. Boil it down. Make it easy.
39. Turn every "me" story or example into a "you" takeaway or lesson.
40. Preaching is about you. Evangelizing is about them. Make it about them.
41. Sharing your missteps and mistakes shows strength, not weakness.
42. Every time you say "I," you lose just a little more influence and impact.
43. Slide timing: Assume 1 slide for every 2 min. 60 min. = 30 slides.
44. Using significantly more - or fewer - is for pros. Do not try this at home.
45. Watch this 2-min. video and NEVER do those things!
46. If your handout reminds them of being back in school, you lose. 
47. If your handout isn't TOO GOOD to throw away, they will.
48. Make sure you conclude with a call to action and a clear next step.
49. Watch this video to learn how to capture leads from every speech. 
50. Be brilliant. Be brief. Be gone. 

p.s. Wish more speakers followed these 50 rules? Join me for the America Talks Business Conference in Philadelphia on July 25th. It's a living laboratory for the principles above. And a chance for YOU to take part in something very special indeed. Early bird tickets are active so you can register for ridiculously affordable rates right now.

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on this topic and join the conversation... 

I go to a fair number of conferences, both as a speaker and as a plain old participant. 

Some conferences are great - and some... well, not so much. 

In my experience, a great conference combines three secret ingredients for success. 

What are they? 

Glad you asked. 

Here they are... 

1. Speaker management - Give me high-energy, high-content speakers who deliver the goods. Strong content delivered with authenticity, enthusiasm, and with a clear point-of-view. I don't want to hear speakers who deliver same-o, lame-o information (i.e. crap that I could just as easily read in a book or find in a Google search). I want to be shaken, stirred, riled up, smacked down, and taken for a ride. No vanilla speakers. I want you to bring the mango gelato, the sriracha sorbet, the oddballs, the freaks, the wild ones. 

2. Engagement management - Don't (please don't) make me sit in a theater, an auditorium, or a meeting room and watch from my seat. I want to interact. I want to engage. I want to collaborate, communicate, and cross-pollinate with the speakers, the audience, the organizers. I want you to put the CONFER back into the word CONFERENCE. I want to strategize, conspire, and confab with all the amazing people in the room. Not just the gal to my left and the guy on my right. Not just during deeply misguided Q&A sessions that ruin even the best talks. All. The. Time. Mix it up - mini-seminars, peer-to-peer jam sessions, strategic mastermind roundtables. Put the intellectual talent of the room on stage and let's REALLY dig in.

3. Time and experience management - Never start late. Let me repeat that - never, EVER start late. No session or panel longer than 20 minutes. Less and faster is the name of the game. Take the sage off the stage and put the guide on the side. Move me around the theater - into the lobby, up on the platform, out in the hall. Mix, mingle, shake up the stale conference format. No more 1-to-many. Make it many-to-many. Or 1-to-1. Manage my time. Manage my experience. Connect me. Inspire me. Fire me up. Let me feel important. Let me plug in to the event and the people you've brought together. Stir my pot. Season my soup. I want to leave your event feeling like I'm a rock star who just played a set with the best musicians on the planet. I want to feel LUCKY to have been part of your event. I don't want to leave with information. I want to leave with insights specifically designed to help me kick some serious ass. I want to leave with my action plan for global domination AND a whole army of new friends whom I can call on to make it happen. 

Can your event do that for me? 

'Cuz if it can't... I won't be there. I'll just stay home. And read a book. Or jump on Google. Or watch videos on TED.com.

I don't need to travel and use up my time, money, effort, and energy going to your old school conference with a string of speakers who talk at me while I sit with a random bunch of strangers who'll never even get to know my name.

The bar has been raised. Those events are so past their expiration date that they're starting to stink like an old bucket of yogurt.   

Want to experience something new and better? 

Join me for the America Talks Business conference in Philadelphia on July 25, 2013. 

The future is here. Now. 

Join us?

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on this topic and join the conversation... 

This video is one of my all-time favorites.

And if you're an entrepreneur, you'll immediately see why:

Have a great weekend - and then next week, get back to the business of changing the world!

For your marketing - and in business in general - simple SELLS. As a marketing coach for speakers, authors and independent professionals, I see it time and time again...

You're making it HARDER than it needs to be. Honest.

"Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius - and a lot of courage - to move in the opposite direction."
-- Albert Einstein

What kind of professional would you be if you specialized in the small, the simple, and the gentle solutions?

Or does your style lean more towards the thicker report, the more complicated answer, the more expensive technology, and the more complex project plan?

Winston Churchill was asked how much time he would need to prepare a talk.

He replied that his preparation time depended on the talk's duration.

When asked about a 2-hour speech, he said he could deliver that immediately.

When asked about a 2-minute speech, he said "I should need a fortnight to prepare."

The short, simple, direct answers are often the most valuable - and take the longest time and the hardest work to prepare!

Question: What could you simplify right now that would make a difference to you and/or the people you want to impact the most with your marketing?

Tip: Whether you're selling your products, your services, or your ideas, the age-old fact is: simple SELLS.

What do you think? Use the COMMENTS area below to leave your advice and experiences on this topic.

p.s. Attention Speakers, Authors, Consultants and Independent Professionals: Enrollment is now open for the next 30-Day SpeakerLiftoff program that blasts off on December 7. Check out the details and info here. Let's work together to create YOUR game plan for simple marketing success in 2013 and beyond.

As a marketing speaker and marketing strategist, clients regularly ask me about the topic of company naming. And, naturally, people would like some free ideas for company naming, so for those folks, you can pop right over to this post. 

I'll wait... 

Oh, good - you're back!

The next question they ask is, "David, you've got a great company name in DO IT Marketing  (alternatively spelled DOIT Marketing or doitmarketing which is not correct but that's OK - you're cool)... how did that name come to be? 

Well... here's a confession. I'm sort of a company name change freak. Or I was very confused as a young child. Or I get bored easily.

Since 2001, when I started my entrepreneurial adventure, I've changed my branding more than is wise. Before DOIT Marketing, the company was known as UNCONSULTING. 

When I changed to that name, I took the opportunity to poke some fun at myself. After announcing the change to my email subscribers and all my current and past clients, I "hacked" my own website and replaced the content with some BIG graphical billboards.

These made it look like some goon squad named UNCONSULTING had replaced all the blah-blah-blah marketing copy that you typically find on most marketing firms' websites with a wild-eyed manifesto for marketing revolutionaries. 

Here is just one of about six that I created before the launch of DOIT Marketing: 

People LOVED it. It was contrarian, startling, and funny.

A current example of this is the good people over at www.shitcreekconsulting.com. Also, very funny - and people share that link and tell their friends and colleagues. 

The problem is - people can't tell if it's a gag or a real consulting firm... 

Bummer. 

So they don't buy...

BIGGER bummer. 

And that was the same problem I had with UNCONSULTING. People chuckled - but they had no idea what the hell it was or why they needed it. And the clue was - they didn't need it. Why? Because I was articulating what I was the OPPOSITE of - like the Uncola - not what I was. 

So we changed it to DOIT Marketing almost 5 years ago and the difference has been profound. 

It says what it is - Marketing. 

It gives you a feeling - action, movement, and getting things DONE.

And it's a handy acronym for a small business marketing philosophy that is systematic, approachable and repeatable:

DOIT Marketing means Define - Organize - Implement - Track. 

There's even a handy dandy visual with a clear explanation of these four phases right on the DOIT Marketing professional services page here. 

So the next time YOU are faced with (re-)naming your company, your products, your services or your brands, don't be clever - be smart!

What do YOU think? 

Use the COMMENTS area below to share your advice, insights and experiences on this topic...

1. Tweet more regularly about resources, tools and ideas that link back to your website. Use tools like Hootsuite, TweetAdder and Buffer.

2. Create short 2-3 minute videos on YouTube and make sure to add titles near the beginning and end of the video inviting viewers to get more resources from your website.

3. Also make sure to optimize your videos' titles, descriptions, tags and use your full url (meaning include the http:// part!) as the first line of your video description so people see it right away without needing to scroll down. Example: Business Card Kung Fu

4. Get to know Pinterest. It is the fastest growing social media site in history and it's also a lot of fun. Visit my free marketing resources page and grab a fresh hot copy of "How to Use Pinterest for Business." Example: http://pinterest.com/marketingexpert/  

5. Slideshare: You know you've got 'em - PowerPoints. PDF's. All kinds of goodies probably littering your hard drive and you're not take advantage of ANY of 'em as marketing assets. But sure enough, you can start a free Slideshare account, upload your favorite 5-6 PPT or PDF documents, optimize the tags, titles and descriptions, and BAM - more web traffic for you. Example: http://www.slideshare.net/doitmarketing

6. Build an about.me page that collects all your important web links and can serve as an online "business card" or switchboard to connect folks to all your social media accounts in one handy place. Example: http://about.me/doitmarketing

7. Build a brand reputation profile on BrandYourself.com. It's a great way to monitor your online reputation AND build Google juice so you are more visible, more findable and more credible to folks searching for your type of product, service or expertise. Example: http://bobgarlick.brandyourself.com/

8. Boost the impact and SEO value of your LinkedIn profile. My pal, LinkedIn guru Viveka Von Rosen has 12 kickass tips for you on 12 Ways to Spice Up Your LinkedIn Profile. Hint: You also totally need to pick up Viveka's book LinkedIn Marketing: An Hour a Day.

9. Blog, baby, blog... Research from our partners at Hubspot proves that businesses that blog twice a week generate 60% more traffic and leads than businesses that blog once a week or less. Not every blog needs to be a novel. Short is good. Medium is good. Long is good. Not blogging regularly is bad. Ya dig?

10. Infographics. Love 'em or hate 'em - they're hotter than a Vegas sidewalk in August. How can you present a simple, visual, and valuable piece of content that your readers, prospects and customers would really appreciate? Example: 12 Home Page Must-Haves. 

11. Post to relevant LinkedIn groups. LinkedIn is THE social network for business. But all I see in your message stream is who you connected with yesterday, who you endorsed as a great accountant, and that you changed your photo (which is great because that brown tie wasn't helping you). Post LINKS to your great content. Post provocative, interesting questions. Post answers in relevant Q&A Discussions. 

12. Don't ignore PR: Do everything you can to put yourself in a position to be quoted, interviewed, linked to, and featured in relevant blogs, articles, publications and newsletters aimed at your target market. If you're not sure where to begin, start with PRLeads.com and PressReleaseSender.com

13. According to my pal Jay Baer of Convince and Convert, text is going away. Everything online is moving to pictures and video. If that's true (and trust Jay - it is), then your two new best friends will be... 

14. Flickr.com: Post pictures of you, your clients, your projects, your meetings, your team, your best work. Don't be shy - Flickr is a great place to strut your stuff in an immediately impactful way. A picture is worth a thousand words, yadda yadda. Here's a great example from my pal Scott Ginsberg.

15. Animoto.com: Video, baby, video. Turn your photos, video clips, and music into stunning video masterpieces to share with everyone. Fast, free, and shockingly easy! You can use these for yourself, your products, your services, your programs and your ideas. You can also export your creations to YouTube and optimize them further there (See point #3 above.) Example: Top 10 Differences Between Girls and Bodacious Women.

16. Don't ignore email marketing. One of the most common reasons you may be losing web traffic is simply because people who know you and like you have forgotten about how awesome you are. Email marketing reminds them. Not sure where to begin? Start with a Constant Contact free trial. 

17. Never Stop Marketing. That's both a mantra and the website of my pal Jeremy Epstein. But my point is... Never stop experimenting. Never stop testing. And only KEEP what works for you and generates results. You can safely toss the rest.

Go about your marketing with a sense of positive skepticism. Just because someone else says a strategy or tactic is great, doesn't mean it's great for YOU. There is no cookie cutter. You are no cookie.  

If you enjoyed this post, you may also want to read two closely related ones: 

Marketing Coach: "You Never Know" Will Kill You

Business Coach: 7 Keys to Help You Focus on Strategy Not Tactics

What do you think? 

Use the COMMENTS section below to share your insights, advice and recommendations...

And then leave a comment below with your questions, thoughts, and advice on the ideas above.

Are you a DO IT freak? Welcome to the club!! Please use the social media buttons at the top of this post to share it with your network. YOU are a rock star!

One of my marketing coaching clients asked me last week, "David, are there rules for writing copy? I've written a ton of material about what we do and I never know what's going to work..."

This is like asking, "Are there rules for romance?" YES, as a matter of fact there are. Check out http://1001waystoberomantic.com/

Are there rules for writing marketing copy? Hell yes. My go-to guy on this is the incredible Bob Bly. Check out http://bly.com/

And the best book on the subject is The Copywriter's Handbook.

But I'll do you one better - you don't even need to buy a book.

Here are 17 rough and ready rules that will make you a better copywriter in 10 minutes or less.

Zero guarantee of completeness. Your mileage may vary. Proceed at your own risk...

1. Write like you speak.

2. Speak like a person, not a marketing moron or a sales robot.

3. As you write, ask yourself - if this next sentence is the last thing they read, is it worth writing or do I have something more important they need to know? (You can write a 3-page sales letter this way that will sell like crazy!!)

4. Use short paragraphs.

5. Use action words, not learning words (nobody wants to learn, find out, or get information... they want to BUILD, BOOST, CREATE, INCREASE, SLASH, REDUCE, ELIMINATE)

6. If you start to sound like a late-night infomercial, stop. Ease it back just about 10% - that's where you need to be. 70% substance with 30% sizzle. Articulate your value, your outcomes and your benefits assertively - not aggressively.

7. Take them on a journey - your copy should have a beginning, a middle, and an end.

8. The four most powerful words in marketing are:
  a. YOU
  b. YOUR
  c. BECAUSE
  d. SO THAT

9. It is TOTALLY impossible to overuse testimonials and third-party social proof. Do you have 100 written testimonials? Great - find a way to use them. Do you have 50+ video testimonials? Ditto. Do you have two fistfulls of scanned in endorsement letters on letterhead? Post them. (Examples of each are here for you.)

10. Engage, engage, engage... appeal to the senses. Make the experience of working with you as 3-dimensional as you can. What does it smell like? Taste like? What's the overall experience when people walk in to your store? Hire your accounting firm? Bring you in as their architect?

11. What frustrates the hell out of your prospects and clients? Talk about that - show that you understand their heartaches, headaches, pains and frustrations at the deepest levels.

12. Your copy needs to convey TWO and only two ideas:
  a. You know what they are up against
  b. You can fix it

13. Stop selling YOUR crap and start solving THEIR problems. Yes, even before they buy.

14. Call to action is key. What's the very NEXT step you want them to take? Is there a free offer? A bonus gift to download? A free assessment? A no-strings phone consultation?

15. Make sure your call to action is a GIVE and not a GET. An example of a GET is "Click here and a member of our sales team will contact you within 24 hours." Stupidest damn thing I've ever seen. Useless.

16. Show them how to go from ZERO to HERO. Paint the picture of the current gap - the missing piece - the shortfall - the misfires - the problems - the glitches. THEN show them success stories, solutions, fixes, wins PLUS the specific ways that people who bought from you are better off, richer, smarter, happier, sexier - or all five.

17. Your copy should deliver three things at the end - the acronym is giving your prospects a big HUG:
  a. (H)ope - to improve their condition
  b. (U)rgency - to solve their problem
  c. (G)ameplan - to start exploring your solution

You can do this - it's a lot easier than you think. (H)

In fact, if writing copy is a challenge, you may want to join our next SIMPLE MARKETING SUCCESS 10-week program which starts September 26. Early bird savings are still on - but not for much longer! (U)

If a group program is not a fit for you, I totally understand. Let's start with a no-strings, no-BS  Marketing Assessment. We'll talk for 20 minutes and you'll get 2-3 ideas you can use right away to grow your business whether we decide there's a next step or not. (G)

There - you've just been hugged. See what I mean?

What do YOU think? Share YOUR advice and experiences with writing marketing copy for YOUR business in the COMMENTS area below...