Do It! Marketing Blog: Marketing for Smart People™

Marketing Coach: 17 Keys to Find Your True Buyers Vs. Nice Audiences

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As a speaker, consultant, thought-leading executive or entrepreneur, you may have heard about the importance of building an audience for your work... Sounds great. 

But pleasing a nice audience is nowhere as important as developing a market of true buyers for your expertise. 

Here are 17 vital differences between a market and an audience.

You can spend YEARS attracting and serving an audience that is NOT your market. And that's just sad, painful, and frustrating. 

These are as pernicious as they are deceptive. 

WHICH of these has been holding you back - confusing you - or set you to wondering how come you're not making more money as a speaker, consultant, or solo professional?

Let's go down the list... 

  1. An audience listens - A market pays attention
  2. An audience wants entertainment - A market wants to solve problems
  3. An audience values an experience - A market values expertise
  4. An audience wants to watch - A market wants to act
  5. An audience wants information - A market wants implementation
  6. An audience reacts - A market responds
  7. An audience wants their questions answered - A market wants their answers questioned
  8. An audience wants you to be popular - A market wants you to be right
  9. An audience asks “What can you do?” - A market asks “What’s next?” and “What else?”
  10. An audience says, “Great show!” - A market says, “Great job!”
  11. An audience tells their friends - A market tells their boss
  12. An audience buys your book - A market reads your book
  13. An audience likes your ideas - A market implements your ideas
  14. An audience wants your autograph - A market wants to give you their signature (on checks!)
  15. An audience applauds - A market refers
  16. An audience says, “Thank you” - A market says, “Thank goodness!”

And finally - most important of all - read this next one as often as you need to...

17. An audience will HEAR you - A market will PAY you (well, often, and gladly)

Highly successful professional speakers, consultants, and experts not only build an audience - they develop a hungry market of true buyers who are ready, willing, and eager to invest in their value, ideas, products, services, and programs. 

Grab your FREE copy of the Do It! Marketing Manifesto

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Tags: marketing for speakers, marketing concept, marketing professional services firms, marketing coaching, motivational speaker marketing, marketing for consultants

The Crazy Goodness of Short Blog Posts

short blog postsThey are hard. 

Never mastered them. 

Probably never will. 

Wait... 

p.s. Notice how nobody's ever been called "SHORT-winded"?

What do you think? Use the COMMENTS area below to share your advice, insights and recommendations on writing shorter, punchier blog posts. What's hard about it? What approaches do you use? 

short blog posts

Tags: marketing concept, thought leadership marketing, trusted advisor marketing, marketing expert, marketing coaching, copy writing, small business marketing expert, marketing consultant, content marketing, business blogging, small business marketing coach

9 Key Traits of Successful Entrepreneurs

9 key traits entrepreneurial successEntrepreneurs who START a business typically exhibit these traits:

  1. Independent - they want to be their own boss.
  2. Self-Reliant - they want to know they're 100% responsible for their own results
  3. Hard-working - they're not afraid of hard work, long hours, and the toughest boss they'll ever have (see #1 above!)

Entrepreneurs who SUCCEED in business typically exhibit these traits:

  1. Dream big but dream focused. They want to create something that is substantial and that makes a real contribution. But they are also focused enough and disciplined enough to distinguish between opportunities and distractions.
  2. Lifelong student. They're willing to learn, experiment and try new things. They regularly challenge their own assumptions and explore outside their comfort zone.
  3. Willing to ask for help, delegate, and outsource. Most entrepreneurs are better at helping than being helped. But if you’re not willing to ask for help or delegate to others, you severely limit your growth.
  4. Will break through obstacles. Entrepreneurs always get stuck. Whether in dire straits financially, facing a tough new competitor, or dealing with internal headaches, the entrepreneurial journey is almost always turbulent. Successful entrepreneurs expect this and have learned to "secure their own oxygen mask before assisting others."
  5. Resilient. They face disappointment with courage. And more important, they bounce back. Again and again and again. And again!!
  6. Have patience. Things rarely work out for entrepreneurs as quickly as they'd like. Successful entrepreneurs have come to understand that sometimes the "shortcut" is the long way.
What do YOU think? Please use the COMMENTS section below to share your own advice, insights, and recommendations on what it takes to succeed as an entrepreneur... 
9 key traits successful entrepreneur

Tags: marketing concept, thought leadership marketing, trusted advisor marketing, entrepreneurship, marketing coaching, small business marketing expert, small business coach, professional speaker marketing, marketing coach, motivational speaker marketing, success tips, small business marketing, do it marketing, small business marketing speaker, sales and marketing

Marketing Coach: Pixar’s 22 Rules of Storytelling

doitmarketing marketing coach pixar

These rules were originally tweeted by Emma Coates, Pixar’s Story Artist.

Look them over and see how many of them apply to YOUR story - specifically, your marketing story that you're trying to articulate (first, for yourself and then for your prospects, clients, and customers!)

Number 9 on the list - "When you’re stuck, make a list of what wouldn’t happen next" – is a great one. So is number 12 - "Discount the 1st thing that comes to mind. And the 2nd, 3rd, 4th, 5th – get the obvious out of the way. Surprise yourself."

Use the COMMENTS section below to share your favorites and how they impact YOUR thinking about YOUR marketing, sales, and business development success.

  1. You admire a character for trying more than for their successes.
  2. You gotta keep in mind what’s interesting to you as an audience, not what’s fun to do as a writer. They can be very different.
  3. Trying for theme is important, but you won’t see what the story is actually about til you’re at the end of it. Now rewrite.
  4. Once upon a time there was ___. Every day, ___. One day ___. Because of that, ___. Because of that, ___. Until finally ___.
  5. Simplify. Focus. Combine characters. Hop over detours. You’ll feel like you’re losing valuable stuff but it sets you free.
  6. What is your character good at, comfortable with? Throw the polar opposite at them. Challenge them. How do they deal?
  7. Come up with your ending before you figure out your middle. Seriously. Endings are hard, get yours working up front.
  8. Finish your story, let go even if it’s not perfect. In an ideal world you have both, but move on. Do better next time.
  9. When you’re stuck, make a list of what WOULDN’T happen next. Lots of times the material to get you unstuck will show up.
  10. Pull apart the stories you like. What you like in them is a part of you; you’ve got to recognize it before you can use it.
  11. Putting it on paper lets you start fixing it. If it stays in your head, a perfect idea, you’ll never share it with anyone.
  12. Discount the 1st thing that comes to mind. And the 2nd, 3rd, 4th, 5th – get the obvious out of the way. Surprise yourself.
  13. Give your characters opinions. Passive/malleable might seem likable to you as you write, but it’s poison to the audience.
  14. Why must you tell THIS story? What’s the belief burning within you that your story feeds off of? That’s the heart of it.
  15. If you were your character, in this situation, how would you feel? Honesty lends credibility to unbelievable situations.
  16. What are the stakes? Give us reason to root for the character. What happens if they don’t succeed? Stack the odds against.
  17. No work is ever wasted. If it’s not working, let go and move on – it’ll come back around to be useful later.
  18. You have to know yourself: the difference between doing your best & fussing. Story is testing, not refining.
  19. Coincidences to get characters into trouble are great; coincidences to get them out of it are cheating.
  20. Exercise: take the building blocks of a movie you dislike. How d’you rearrange them into what you DO like?
  21. You gotta identify with your situation/characters, can’t just write ‘cool’. What would make YOU act that way?
  22. What’s the essence of your story? Most economical telling of it? If you know that, you can build out from there.

Tags: marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, marketing expert, marketing coaching, small business marketing expert, marketing coach, marketing for consultants, doit marketing, do it marketing, small business marketing speaker, small business marketing coach

WIIFM is dead. Long live WNOR

new radio station wnorFor a very long time, you couldn’t sit through any marketing seminar or sales training without some moron blathering on about the radio station WIIFM - “What’s In It For Me?” as if this was cutting edge information that you had never heard before.

Well, we’re changing the station, folks… because the only radio station your prospects care about today is WNOR:

  • Wants

  • Needs

  • Outcomes

  • Results

Let’s dig into each one of these individually so that YOU can begin broadcasting your marketing and sales messages on this channel to get more leads, attract better prospects, and close bigger sales.

Wants. Wants are desires. These are aspirational, positive things that your prospect is attracted to. Examples include more time, more money, more hair, more sex, more happiness, more cupcakes… you get the idea. In order to enter the conversation already happening in your prospect’s mind, it is vitally important that you speak prospect language about prospect wants. NOT industry jargon. NOT marketing-speak. Plain English. Put another way: this is where your prospects want to go.

Needs. Needs are problems and challenges that your prospect is looking to solve. Needs are generally articulated as pains, hassles, heartaches, headaches, and gaps. When there is a need, it is calling out for something. A fix, a missing puzzle piece, or a solution. Put another way, these are your prospects’ obstacles and roadblocks that need to be removed in order for them to achieve their wants.

Outcomes. Outcomes live on the other side of your prospect buying your product or service. Once they buy, use, install, or consume what you’re selling, their condition improves. Outcome statements are phrased in terms of boosting the positive (teamwork, innovation, productivity, profitability, etc) and reducing the negative (complaints, defects, returns, injuries, wasted time, wasted money, inefficiencies, etc.)

Results. Results are the emotional benefits of achieving the outcomes. Another way to put this is that results are the “ultimate destination” or payoff that stems from the outcomes. The pivotal phrases you can use to frame results are: “so that you feel...” - “so you restore...” “so you regain...” - “so you can relax about…”

Here’s a complete example from my work with small business owners and independent professionals who want to grow their business.

Use this as a "fill-in-the-blank" model - Remove MY language and plug in YOUR language that corresponds to YOUR specific product/service/value in ways that YOUR prospects will recognize, respect, and resonate with.

Wants:

Perhaps we’re a good fit to work together if you want to:

  • Get laser-focused on getting more clients in less time and with less struggle
  • Raise your fees and start working with more profitable clients
  • Build a perpetual marketing plan that fits your particular strengths, personality and preferences
  • Make small shifts in your positioning and promotion that will open the floodgates to more revenues  

Needs:

As a small business owner, independent professional, or entrepreneur do you…

  • Get stuck when trying to figure out how to attract more clients and generate more revenue…
  • Feel overwhelmed by the vast number of marketing options you could be doing to grow your business…
  • Regret being burned by so-called marketing "gurus" that promised a quick fix…
  • Suffer disappointment when investing in marketing solutions that seem to work for "everyone else..."
  • Fear that your business is sliding back to where you were 2-3 years ago rather than leaping ahead…
  • Find increased resistance today from clients and prospects about pricing…
  • Have more prospects saying "No" to you and lose sales that you used to close easily
  • Feel like you're banging your head against a wall - which gives you a giant marketing headache...

Outcomes:

Here are just some of your skills and abilities that will improve as a result of this program:

  • Experience Marketing Detox: Stop poisoning your business with short-term "flavor of the month" initiatives and commit to a plan that works and lasts
  • Discover why results DON'T come from "quick fix" schemes or outdated "best practices"
  • STOP losing deals on price and confidently step into "Premium Positioning" while also raising your closing ratio and boosting your referrals
  • Analyze the types of marketing activities that fit your unique personality, strengths, and preferences
  • Build (or rebuild) a detailed marketing "blueprint" with hand-selected marketing activities and tasks that you'll actually enjoy doing
  • Increase perceived value so you're considered a partner - not a "peddler"
  • Tailor a questioning plan and set specific goals for every phase of your marketing and sales process
  • Gain powerful insights into your prospect's problems, obstacles, and challenges -- and create "indisputable points of proof" that you can solve them
  • Anticipate buyer behavior to prevent fence-sitting and endless stalling
  • Implement a Perpetual Marketing Plan that brings results daily
  • Use "inbound marketing" strategies to attract clients and customers to your expertise, regardless of price and regardless of your competitive environment
  • Do what needs to be done (finally!) to create a permanent foundation for your entrepreneurial success

Results:

Results you can expect after this program:

  • You'll consistently attract a much higher caliber of client
  • You'll clearly articulate your premium pricing - and never cave on price again
  • You'll feel focused on what matters most and make significant progress daily
  • You'll be positioned as an expert
  • You'll feel extremely confident
  • You'll concisely convey exactly how your business helps your clients
  • You'll trust yourself more than ever
  • You'll have a razor sharp profile of the ideal clients you want to serve - and you'll know exactly where to find them
  • You'll do ONLY marketing tasks that you find easy, effortless, and enjoyable
  • You'll feel inspired, supported, and motivated to take action
  • You'll know how to leverage your time and intellectual property

Your turn - how can you use the above WNOR model to restructure your marketing messages, web copy, sales letters, or other collateral so that they resonate 100% with your best prospects, customers and clients?

Please use the comments area below to share your advice, insights, and recommendations on using WNOR messaging in YOUR marketing and sales process.

WNOR

Tags: marketing speaker, marketing success, marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, marketing expert, selling professional services, small business coach, marketing strategist, marketing consultant, small business marketing, doit marketing, do it marketing, marketing tip

Why Those IDIOTS Don’t Buy from You

 

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Have you ever wondered why your prospects DON’T buy from you? Especially when you can see as plain as the nose on their face that they DESPERATELY need what you do and could benefit from it HUGELY?

Well… as with most marketing - it’s not about YOU.

It’s about THEM.

And your prospects are not actually idiots - but IDIOTS is a good acronym for the six biggest reasons that your prospects DON’T buy.

I’ve done a lot of thinking about this because MANY of my 1-on-1 marketing coaching clients experience precisely this problem when we begin working together.

And solving it for them immediately puts money in their pocket. Just like it will for YOU.

Here are the six parts of the IDIOTS acronym:

  1. Ignorant of their problem
  2. Denial of their situation
  3. Indifferent to your brand
  4. Overwhelmed with choices 
  5. Terrified of making a mistake 
  6. Suspicious of marketers/salespeople 

Let’s unpack these one at a time. And you’ll also get specific ideas for what to DO to punch through each of these six obstacles and close more sales - better sales - faster sales.

1. Ignorant of their problem. They “don’t know what they don’t know” about what’s wrong, missing, broken, too slow, too inefficient. And you can’t sell someone on the fact that they have a problem. Never works. Just pisses ‘em off.

What to DO: Use the following language: “Is This You?” and then cleanly and crisply articulate their pains, problems, heartaches, headaches, challenges, and gaps in language that they will instantly recognize - because you’re entering the conversation that’s already happening in their head every single day.

2. Denial of their situation. “Me? Problem? No, no, no - that’s impossible.” This is actually a WORSE problem than mere ignorance. It’s awareness plus a determination to avoid, deny or minimize the problem. This is also commonly referred to as the “head in the sand” syndrome.

What to DO: Call out the elephant in the room (the denial) and skillfully weave in stories of other people in similar situations who emerged from their denial, made some tough choices, and came out victorious in the end. In order to avoid insulting them, use language such as, “Many folks in your situation prefer to address the surface issues rather than deal with the problem head-on. That makes perfect sense because this can be messy, expensive, and painful. Using our [product/service/whatever you’re selling], our clients find that it’s not nearly as bad as they feared - and once it’s done, everything gets better in the areas of X, Y. and Z."

3. Indifferent to your brand. “Who are you again? And from what company?” Early in my entrepreneurial career as a marketing speaker and marketing coach, I called on a client and we had a very cordial 20-minute meeting. He seemed ready to move ahead. Until he thought to ask me this question, “If you’re so good, how come I’ve never heard of you before?” OUCH! 12 years ago I didn’t have a good answer. (Today, I would take a copy of my book from my briefcase and slap him upside the head with it before leaving an autographed copy on his desk and seeing myself out.)

What to DO: Buyers don’t buy you, your product, your service, or your brand sight unseen. So the answer is easy: GET SEEN! Use 3PR strategies to maximize your influence and impact in the right places in front of the right prospects for the right reasons. Keep showing up as a person (and company) “of value” and soon, they’ll be coming to YOU, not vice versa.

4. Overwhelmed with choices. Your buyers are lazy, busy, and befuddled. I don’t need to convince you any further of that, do I?

What to DO: Market to the LAZY - What can you OFFER that’s easy, fast, and free? Market to the BUSY - What can you DO to be heard above the noise? Market to the BEFUDDLED - What can you SAY that will immediately resonate with your best prospects because it shows that you “get” them?

5. Terrified of making a mistake. Yup - your buyers are risk-averse. Scaredy cats, in fact. As they should be because they’ve probably been burned by people who looked a lot like YOU in the not-too-distant past. What should you offer them? Guarantees, success stories, testimonials, and proof.

What to DO: Show them specific names, specific companies, and indisputable points of proof that you have a strong, clear and compelling track record of making those people happy. Let's face it - one BIG reason people don't want to buy is because they're putting their own relational capital (aka reputation) on the line. And that's risky. If you can remove the risk of the sale, you will open the floodgates to getting more and better clients for life. Hint: They won't believe YOU. They WILL believe your clients, references, referrals, and people who have given you money in the past and been thrilled to do so. Print up a sheet called "Client Success Stories." Put in 5-7 specific success stories with the right names to drop and the right stories to tell. Bingo! Instant sales breakthrough.

6. Suspicious of marketers/salespeople. Yes, of course they are. And you are, too. Salespeople and marketers have a long-standing (and sometimes accurate) reputation as liars, shysters, slimeballs, and fraudsters. That’s the stereotype you’re up against no matter how expensive your suit, how specialized your services, or how sincere your approach.

What to DO: Position yourself not as a salesperson OR a marketer. Position yourself as an expert - a thought-leader - a trusted advisor. In my marketing keynotes and seminars, I show a slide that has this text in a giant 288-point font: VALUE + TIME = TRUST. That’s the key. Deliver value - relevant insights, resources, advice, recommendations. Do this over time and become known as a person of value - and a company of value - and then over time, your prospects will begin to seek you out and you’ll be positioned as the obvious go-to choice for what you’re offering.

That’s the antidote to prospect IDIOTS who don’t buy from you. (Again, no offense - remember, it’s an acronym!)

 

Want to apply for your Speaker Strategy Call to see how you can IMPLEMENT some of these concepts right away? Apply for your call here.

 

Tags: marketing success, marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, small business marketing expert, professional speaker marketing, marketing coach, do it marketing, small business marketing speaker, doitmarketing, sales and marketing

Marketing Coach: No Guarantee of Success

no guarantees 480There's a nice group of folks coming together for the next "Simple Marketing Success" 10-week group coaching program that begins October 8. 

In fact, you have about 24 hours to catch Early Bird pricing that expires tomorrow (9/21). 

I'm talking with a lot of entrepreneurs, small business owners, and independent professionals about the program.

Some are a great fit for the program and will benefit hugely. 

Some are not. I will almost always catch these people during the application process and weed them out.

This is one such story... 

This entrepreneur emailed me the following question: 


Hi David,

I hope you are having a great weekend!  After some debate, here's the verdict: I want to take the course, I believe, you see, I'd make a great student - but money is an issue for the household if you know what I mean.

So here's a question: Would you feel comfortable giving us a 100% satisfaction guarantee? If at the end of 10 weeks I have not been able to get a solid booking(s) to at least cover the cost of the program, then you'd give us a full refund. But if I have been able to get a solid booking(s) at the end of the 10-week period, then we call it a major success and both parties are happy, including my wife. Can we do that?


I won't bore you with pointing out the half-dozen red flags with this prospect. You can probably see them all for yourself. 

This post is about guaranteeing YOUR consulting, coaching, or training outcomes. 

My policy - I don't do it.

And neither should YOU. 

Here's what I replied to this fellow:


Pat,

If you're looking for some kind of guarantee, the problem is that I can only guarantee MY program.

I can't guarantee YOUR results. 

Here's what I guarantee:

  • I'll lead 10 weekly calls
  • You'll get 10 weekly assignments
  • You'll get digital audio downloads of 10 calls
  • You'll get word-for-word transcripts of 10 calls
  • You'll get 280+ pages of tested small business marketing strategies, tools, templates, and ideas
  • The ideas and tactics you'll get have been proven with over 300 entrepreneurs, small business owners and independent professionals
  • I'll be available for UNLIMITED email support and respond to you within 1 business day, usually much sooner
  • You'll get TWO 30-minute private 1-on-1 calls with me which you can use for any purpose
  • You'll get full access to the online Group/Forum website for asking questions, seeking feedback, and posting responses and assignments
Here's what I cannot guarantee:
  • I can't guarantee you'll be on the calls
  • I can't guarantee you'll listen to the recordings
  • I can't guarantee you'll do your weekly assignments
  • I can't guarantee you'll read the transcripts
  • I can't guarantee you'll read the book
  • I can't guarantee you'll implement a single strategy or tactic
  • I can't guarantee you'll email me when you need help or guidance
  • I can't guarantee you'll set up your 2 private coaching calls
  • I can't guarantee you'll follow my advice
  • I can't guarantee you'll participate in the online forum
  • I can't guarantee you'll work hard (or at all) to make this program WORK for you

And I'm not in the business of "convincing" people with feel-good guarantees.

I don't work with hundreds of people at a clip. I work with a very small, very dedicated group of entrepreneurs, business owners and independent professionals who are committed to their own success and want to accelerate its timetable and expand its scope.  

If that's you, then terrific. Let's do this thing.

If not, no hard feelings.


What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on using guarantees in YOUR coaching, consulting, training or professional services business. And if you use a written guarantee, feel free to post the link and a quick plug for your services, too!

unlock unblock unleash linkedin groups

Tags: marketing for speakers, marketing for coaches, marketing concept, thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, marketing expert, marketing for trainers, marketing coaching, marketing coach, marketing consultant, small business marketing, marketing for authors, marketing for consultants, doit marketing, do it marketing, doitmarketing

Are You Making These Sales Mistakes?

Watch this short video and see if you are making these same sales mistakes... 

[Click the "Enlarge" icon in the lower right corner to watch full screen]

Scary, right?

Needy, desperate, pushy, salesperson-centered tactics are so obvious and easy to spot when OTHER people (especially spammers) do them to us.

But how easy is it (and probably imperceptible to you) to fall into the same mode with YOUR own prospects, clients, customers, and buyers?

Stop chasing. 

Stop hounding. 

Stop bugging.

Stop "following up."

Start engaging.

Start inviting.

Start offering. 

Start adding genuine value.  

That's how professionals win! 

simple marketing successp.s. If you want to grow your marketing, sales, and business development muscles, we still have a few open seats for the Simple Marketing Success 10-Week Virtual Bootcamp experience that starts October 8, 2013. Let me know you're interested (email or call me 610.716.5984) and I'll forward you the application materials and program guidelines right away.

Tags: marketing for speakers, marketing speaker, marketing concept, thought leadership marketing, marketing professional services, trusted advisor marketing, marketing expert, marketing professional services firms, sales rejection, small business marketing, marketing for authors, marketing for consultants, doit marketing, do it marketing, doitmarketing, sales and marketing, small business marketing coach

Small Business Marketing: 63 Ideas to Help You Sell More Right NOW

63 Ideas to Help You Sell More Right NOWThere are only three problems that you, as a small business owner, entrepreneur or professional service provider, are ever going to be in a position to solve.

You may sell the world’s greatest widgets… You may have patented the most efficient doo-dad your industry has ever seen… Your flagship service may be the most effective on the planet with the only 100% bulletproof guarantee in the business…

Hard truth:

  • None of your prospects has a widget problem
  • None of your prospects has a doo-dad deficiency
  • None of your prospects stay up at night searching for a bulletproof guaranteed service

Let’s reframe your sales conversations as a delicate balancing act of investigating your prospect’s most important priorities and connecting your product or service to solving those specific problems or advancing those specific goals.

For the executives and decision-makers you’re selling to, at any given moment in time, their priorities might fall into one of three categories: Solving people problems, process problems, or profit problemsWhich of these 63 sales triggers do you use the most? (Please use the COMMENTS area below to chime in...)

People Problems

People problems come in all shapes and sizes, but here’s a starter list so you can probe them more intelligently during your next sales conversation with a prospect:

  1. Recruiting top talent

  2. Retention of top talent

  3. Employee engagement

  4. Recognition and reward

  5. Staff utilization

  6. Leadership

  7. Teamwork

  8. Communication

  9. Coaching

  10. Collaboration

  11. Succession

  12. Silos and turf wars

  13. Gossip, gab and the grapevine

  14. Delegation

  15. Micromanagement

  16. Perfectionism

  17. Negativity

  18. Entitlement

  19. Arrogance

  20. Complacency

Process Problems

Process problems show up as inefficiencies, gaps, missed opportunities, too much wasted time or effort, too many steps, too much waste, too much bureaucracy or paperwork or too many layers between customer and company.

There were entire industries built around business process innovation and a handful of fads from the 1950’s to the 1990’s didn’t help – the total quality movement, business process re-engineering, outsourcing, insourcing, rightsizing, you name it.

Let’s cut to the chase and catalog a brief list of potential sources of process problems that you may want to discuss with your prospect in order to get their attention focused on the desired impact of your products or services.

  1. Accounting

  2. Billing

  3. Call Centers

  4. Contracting

  5. Customer Service

  6. Delivery

  7. Distribution

  8. Engineering

  9. Facility management

  10. Finance

  11. Information Systems

  12. Innovation

  13. Inventory management

  14. Manufacturing

  15. Marketing

  16. Operations

  17. Payroll

  18. Product development

  19. Regulatory compliance

  20. Research and development

  21. Sales

  22. Strategic planning

  23. Workforce diversity

Profit Problems

Profit problems come in many shapes and sizes.

What’s important is that when you are marketing and selling your products and services that you do NOT overlook this vitally important problem that is NEVER far from the mind of any serious prospect.

Often placed at the end of a chain reaction of internal and external variables (where your products and services come into play), when you talk about solving your customers’ profitability problems, the outcomes almost always end up with YOU using the following “so that” phrases:

  1. So that you sell more…

  2. So that you sell more often…

  3. So that you sell at full price…

  4. So that you avoid discounting…

  5. So that you open new markets…

  6. So that you expand your product line…

  7. So that you cut costs…

  8. So that you manufacture and distribute more efficiently…

  9. So that you speed up time to market…

  10. So that you cross-sell…

  11. So that you up-sell…

  12. So that you open new channels…

  13. So that you raise prices…

  14. So that you boost your margins…

  15. So that your per unit cost goes down…

  16. So that you franchise…

  17. So that you license…

  18. So that your stock price goes up…

  19. So that your revenues increase...

  20. So that you conserve more cash…

Use these 63 checkpoints and you’ll be better equipped to isolate your prospect’s real issues - and you’ll more quickly identify the “problem behind the problem” and position your products and services in the context of solving the root cause of your prospect’s current challenges.

Do THAT and your sales conversations will become more successful in the short term and much more profitable in the long term.

___________

doit marketing top 10 marketing book best business booksWant hundreds more marketing, sales, and business development ideas, templates, and tools? Buy the Do It! Marketing book and get over $747 in business-building bonuses. You'll also get a kickass marketing book that might be exactly what you've been looking for to take your business from average to awesome. Buy the book now then grab your bonuses from this link.
You can thank me later. Rock on! 

Tags: marketing for speakers, marketing concept, thought leadership marketing, trusted advisor marketing, marketing expert, sales prospecting, marketing coaching, marketing coach, small business marketing, marketing for consultants, do it marketing, doitmarketing, sales and marketing

How to Generate a Ton More Blog Comments in Less Than 10 Seconds

do it marketing how to generate more blog commentsMany of my marketing mentor clients want to boost their online presence - in the words of my pal Henry DeVries, they want “more blogs, more buzz, and more business.”

So how - exactly - do you generate more buzz around your online platform?

One of the easiest ways is to host conversations and dialogue on your blog by proactively inviting your readers, subscribers, and visitors to leave comments.

There are two paths to doing this - and one is a whole lot more effective than the other. But either one is better than doing nothing at all. More on that in a moment...

How to Generate a Ton More Blog Comments in 10 Seconds

Approach #1: Ask! (General)

End each of your blog posts with an invitation to comment. Don’t just ask “What do you think?” - you have to be more explicit and TELL people to use the comment feature on your blog - and then tell them what to do to get there.

Example #1:

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on these ideas and join the conversation...  

Approach #2: Ask! (Specific)

One of my favorite clients, Integrity-Based Leadership expert Richard Melancon, recommends taking this one step further. Rather than asking broadly for comments at the end of your blog posts, Richard is a fan of asking very specific questions directly related to the content of the blog ideas you just shared.  

Example #2:

For my recent post, “I’ve Quit and Here’s Why” I took Richard’s advice and used the following at the end of the post:

What have YOU changed up in the last 3-6 months to STOP doing what doesn't matter and start DOING more of what matters most? Please use the COMMENTS area below to share your specific changes and how they've freed up more time or made you more money...

Example #3:

On my previous post, “17 Keys to a Great Sale and a Great Date,” I used this:

What do you think? What parallels do you see between dating and selling? How have your best sales conversations unfolded? Please share your advice, insights, and experiences in the COMMENTS area below...

Big difference, right?

There’s no right and wrong here - you may want to try both approaches and see which one generates more comments, more dialogue, and more good conversation with your fans, followers, and readers. The proof is in the pudding.

As for me... well, you can see what I’ve decided to do below.

What do you think about inviting blog comments in a general way or a specific way? Have you gotten better results with one or the other? Please share your own blog commenting philosophy in the COMMENTS area below and...

how to get a ton more blog comments in 10 seconds

Tags: marketing for speakers, marketing for coaches, marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, blogging for business, marketing expert, marketing coaching, small business marketing expert, marketing coach, marketing for authors, marketing for consultants, business blogging