Do It! Marketing Blog: Marketing for Smart People™

1. Most business coaching isn’t really “coaching” - it’s much more 1-on-1 consulting or training or mentoring. The traditional coaching model assumes that the client has the answers  - the coach shows up only with questions. In most business situations in which you as a speaker, author, consultant, or independent professional would be asked for “coaching” - what the prospect is really asking for is 1-on-1 access to you for both questions AND answers

2. Setting up a coaching or 1-on-1 mentoring profit center can be fast, easy and lucrative - When I started adding 1-on-1 marketing coaching services to my offerings back in 2003, I was working hourly (huge mistake). Even then, I would make between $500-$1500 per month per client. And it took me zero prep because clients were paying to tap into knowledge and expertise that I already had! Today I sell three sessions for $2,500 and 90 days for $8,500. Crazy, right?

3. Coaching is a commodity and most coaches are broke - While this is true (sadly), that doesn’t mean that you can’t break the mold. And also remember that this fact is about traditional life coaching or success coaching - NOT business coaching. According to surveys by the International Coach Federation (ICF), the median annual income for coaches is $29,100. That means that HALF of all coaches make even LESS than that! So obviously, this is NOT the private coaching model that I am recommending to you. Instead…   

4. Adding “private coaching” (really 1-on-1 consulting/mentoring) to your business model can vastly increase your earning potential as a speaker, consultant, author, and high-fee expert. Before I started my marketing coaching practice, my sole source of revenue was speaking and training. Clients and audiences would ask me, “What’s next?” and my answer was limited to “What’s the next seminar or training class you need?” Today, the answer is a scalable, high-profit series of private coaching programs. For each of the past 6 years, I’ve generated over $200,000 in private coaching income. That’s over a million dollars during that time - and that’s in addition to my other revenue streams.  

5. You do NOT need to be a certified coach and work through hundreds of hours of training to offer 1-on-1 private coaching programs - All you need is a well-packaged program, a systematic and repeatable process, and some structure for how you want to deliver value in a highly-personalized 1-on-1 relationship with your very best clients who will happily pay premium fees for direct access to you and the expertise you already have.  

6. People WANT to take you home. If you’re a successful speaker, consultant, author, or high-fee expert, buying private coaching from you can be a huge ego-boost for high-achieving executives and entrepreneurs. If your private coaching program is systematized, well-marketed, and well-documented - it will be extremely well-received by clients. Yet so many folks can't quite crack the code of how to add private 1-on-1 coaching to their professional practice…

7. It’s both easier - and harder - than it looks. Read this post for a cautionary tale about a completely unethical and incompetent way to offer private coaching programs. That is NOT the path I recommend. Rather, you need to sit back and strategically decide how to create, promote and profit from private coaching programs you can build around the expertise you ALREADY have. If you want some fast-track help to make the planning, implementation, and monetization way easier, faster, and more profitable, book a free strategy call with one of our coaches.

p.s. Want to apply for your Speaker Strategy Call to see how you can USE some of these ideas right away? Apply for your call here.

Some of my friends and clients are surprised that as the marketing coach and "marketing guru," I still invest in other people's courses, programs, and seminars.

Well, stop being surprised.

Truth is, all the top experts in any field are continually learning, developing, and studying the brilliance of others.

I've had folks take MY courses who were incredibly successful, 7-figure+ consultants, speakers, and entrepreneurs.

Why? Not because I knew "more" than they did - but I did have some specialized knowledge, strategies, expertise and experience that they lacked. As top-performing (and top-earning) experts, they recognized the gap - and wanted to fill it. Thus, they signed up to work with me, either 1-on-1 or through one of my online group trainings.

Which brings me back to the main story - why I spent $1,000 when I could've (maybe) gotten the same info from a $20 book.

Here's what I mean...

A few weeks ago, I signed up for Amy Porterfield's Facebook Profits Lab. It is an amazing program - and no, I'm not an affiliate and there's no link and I don't want you to sign up for anything. The program has two levels - $397 for the basic course and $997 for the VIP level where you get access to Amy and her team and get some very cool bonus materials.

The kicker?

Amy co-authored a $20 book - Facebook Marketing All-in-One for Dummies - that contains much, if not all, of the same information.

I could've just bought that, right? Well... No actually.

Here are 6 reasons I invested with Amy and spent $980 more than I "had" to...

1. Social media and digital marketing (Facebook especially) changes by the week. Any book is going to be instantly outdated upon publication.
2. I loved the way Amy ran the (huge) marketing campaign to fill her course. She won me over not only with what she was teaching, but what she was DOING to get me to buy.
3. The free content Amy provided during her launch was nothing short of top-notch. Detailed, specific, actionable, and valuable. I could've just consumed the free content and learned a ton. Ironically, that's why I bought. Don't lose the impact of this point. If your free content is a "Happy Meal" in itself, it makes people MORE hungry (not less) for your full 7-course gourmet experience.
4. Part of what Amy offered (and part of what I've always offered in every one of my group training programs) is to not only TEACH you, but to SHOW you what she does in her own business with the exact same strategies you're learning. This "preach only what you practice" approach is sadly rare in our business. Most gurus only scratch the surface and almost never reveal what's REALLY working for them right now, in today's market, with today's technology, tools, and platforms. Amy shows you. I show you. That's worth gold right there.
5. Community is huge. Part of Amy's program (and again, this is something I've done since 2008) is to connect her students with each other. This provides a learning environment that is so much more motivating, actionable, and collaborative. Back in the day, I used Yahoo Groups to provide a private forum and "online hangout" for the participants in my programs. Then in later years, moved to Linkedin, and most recently started using Private Facebook Groups which works best of all. Part of why I invested at the $997 VIP level with Amy was her "VIP Only" Facebook group with personal access to Amy and her team plus all the other VIP level members. The idea is to connect your community so they can ask and answer questions of each other, share success stories, ask for feedback, get advice, insights and recommendations from you and from others, and build a sense of shared momentum. In one of my group programs earlier this year, we had over 100 pieces of completed work posted in our collaborative forum. Seeing other's progress motivated people and it just built up to a point where everyone was crushing it. Yay!! That's the point, right?
6. You need to sell the way you buy. I could not, in good conscience, ask YOU to invest with me if I refuse to invest in myself. This one is multi-layered - but just think about it... Imagine if I asked you to spend money to learn from me BUT I don't spend money to learn from others. What a huge psychological disconnect that would be! Of course I believe in my heart and soul that you should invest with me to learn something valuable, profitable, and immediately actionable like speaker marketing, book marketing, or how to run profitable coaching programs. Why? Because I invest in myself all the time to learn more about new things that are outside of my expertise like podcasting, Facebook advertising, and joint venture marketing. If you don't buy because you believe - you'll never be able to sell because you believe... and that's where your sales success DNA (core beliefs, mindset, skill set) lives!!

Download this FREE Do It! Marketing Manifesto, where you'll discover the four levels of marketing and how to use each.

GET IT HERE

I hate to embarrass people in public. Even if they deeply and richly deserve it. And I’m not about to start now, even though this story about an otherwise respected professional who wanted to start a private coaching program (for all the wrong reasons and with zero preparation) may send chills down your spine. All names have been removed to protect the goofy.

By the way, if you want to cut to the chase and find out how to do this right from the get-go, check out my new FREE video training series "Private Coaching Success" - grab some popcorn and go here. 

Back to our story... It all began with this exchange (via Facebook message) between me and a successful international keynote speaker with whom I am friendly (and who earns in excess of $20,000 per speech):

• HIM: hey you do ongoing coaching type programs, right? 
  like you get clients that pay you X per month or year for telephone time or something else?
  im asking because i was approached recently by a CEO who wants me to do executive coaching/mentoring for him.  do you have some sort of outline i could follow please? i havent structured a deal like this before

• David Newman
  I do marketing coaching, not “executive coaching” but many of my clients DO - usual structure is 2-3 phone meetings per month with email access to you in between and for CEOs I wouldn't charge less than $5k per month. 7500-10k per month if the meetings are in person. Normally you'd lock them in for a 6- or 12-month commitment.
  That's all you need to know to close the deal. Boom - you owe me a Pepsi.

• HIM: lol thanks. but what do they get for their money ? in terms of time commitments etc and i dont have any formal program structured. or is it pretty informal? they call and you just shoot the shit?

• David Newman
  If the content of the expertise you're trying to sell isn't in line with what the CEO needs or expects, you're toast - you can't just charge for something and "wing it" - don't mean to be harsh, bro - but are you playing to your strengths here??

• HIM: he approached me, not the other way around
  he was in my audience recently and came over to me and said he wants to hire me to be his executive coach
  so i certainly havent promised him anything i cant deliver
  but i dont have a bunch of papers and programs and checklists or any formal program, because this is not something i normally do.

I’ll stop there simply to spare you the pain and embarrassment of more.

What’s wrong with this picture? I could go on and on but I promised myself this would be a short post.

PLUS I want to hear from YOU in the Comments section below about your reactions and advice in avoiding this type of train wreck.

Here’s my 6 cents on what is dangerous and crazy about this exchange:

1. Someone who can deliver a killer keynote speech (regardless of fee level) does NOT automatically qualify as an executive coach. Totally different skill set. It’s like hiring a virtuoso pianist to build a custom stereo - yes, they both make music. But the similarity ends there.
    
2. “Do you have some sort of outline I could follow?” Imagine this question coming from a jet fighter pilot, a brain surgeon, or a trial attorney. There is no outline -- it’s a skill set that is a combination of serious expertise plus deep experience. You don’t “follow an outline.”
    
3. “I don’t have any formal program structured.” Here’s your first clue, Sherlock Holmes - if you don’t have a formal program for what you’re trying to sell, then you have no business selling it. Holy cow, do I really have to spell this out? Shouldn’t this just FEEL wrong? Apparently not...
    
4. “They call and you just shoot the shit?” Umm, no. I just gave my friend some pricing guidance that a high-level executive coaching program is at least $5,000 per month. And he asks me if that money goes toward “shooting the shit”? Seriously? Meanwhile - there are serious, committed, high-value executive coaches that just read this and their foreheads are about to explode. And I don’t blame them.
    
5. “But Dad - HE started it!” OK, that’s not exactly what he said. It was “he approached me, not the other way around” as if THIS makes it OK to charge money for a service that my friend is neither qualified nor prepared to offer. But wait. we’re not quite done - it gets worse...
    
6. “I don’t have a bunch of papers and programs and checklists or any formal program, because this is not something I normally do.” Again, let’s transplant this statement to a different profession - forensic accounting, cancer research, or defusing bombs. You’d probably want each of these professionals to show up with more than “a bunch of papers and checklists” to fulfill their responsibilities, correct? And you might even be more nervous to learn that “this is not something they normally do.” The lesson? THEN DON’T DO IT!!!

Tell you what - if you'd rather do this faster, smarter and better - then check out my FREE video training series "Private Coaching Success" - you can grab it right here.  

You'll be very glad you did. I guarantee it. 

Guest post by Charlie Poznek 

When I first started my online business, I had no idea what a business coach was, let alone why I needed one.  I was much more concerned with the technical aspects of building a website, launching a podcast, and figuring out what social media was all about.

What I didn’t realize at the time was that hiring a business coach would’ve saved me hours each week, and not just when it came to learning to format my Twitter profile.  

I learned that a business coach is crucial to speeding up the learning curve, connecting with your target market, and avoiding expensive mistakes that new online business owners tend to make.  In essence, hiring a coach will get you in the game faster, keep you there longer, and let you focus on building your brand and connecting with customers.

So how do you find the business coach of your dreams?

1. Clarify your values

What matters most to you in your business, and as a human being? For me, giving back is a huge part of why I do what I do.  When looking for a coach, it was important to me to work with someone who shared that value.  I didn’t care if they were the most well-respected business coach in the world; if their values didn’t match mine, I didn’t want to work with them.

Your values don’t necessarily have to be personal or moral in nature - they might include your working style, or what’s most important to you in a professional relationship.  

For example, do you value someone who gives it to you straight, or someone who is more nurturing?  Are you a go-with-the-flow type of person, or do you prefer to have everything planned out?

Figure out which values are most important to you in a working relationship before beginning your search for the perfect coach or mentor.

2. Set expectations 

What do you expect to get out of working with a business coach?

Would you like a coach who…

• will answer frantic phone calls in the middle of the night?
• meets with you for hours at a time?
• conducts sessions strictly over Skype?
• follows up with you even after you’ve completed your sessions?

Start to think about your expectations of the relationship, including how much time you want to spend working with your coach and what you expect them to teach you.  Some people may want a good listener, while others may want to be told exactly what to do and how to do it. What’s your preference?

You should also consider how you want to work with your coach:

Would you prefer…

• One-on-one power sessions?
• Mastermind groups?
• Live webinars?
• Weekly phone calls?

If you’d rather be face to face than on the phone, look for a local coach who can meet with you in person.  If you’re busy with a full time job and can barely squeeze in a weekly webinar, find a coach who can work around your schedule.

You should also clearly state the goal of working with a coach.  How will you know if the coaching relationship has been successful?  

Make a list of exactly what you want help with, and what you want to achieve.  You might want something as basic as help setting up your website, or something as esoteric as defining the feeling of your brand.  Get specific so you can find the perfect person to deliver what you need.

3. Create a budget

You can spend $25 on a business coach or $25,000.  What’s your budget?

Keep in mind that the most expensive mentor in the world doesn’t necessarily mean you’re getting the best mentor in the world.  

Many business coaches offer monthly packages that include weekly phone calls and email support.  Generally speaking, one-on-one coaching will be more expensive than group coaching, but you’ll receive less attention.  

An experienced, well-known business coach might charge upwards of $500/hour for his or her time.  If you fall in love with a coach and find out their price point is too high, don’t give up right away. Contact them first to see if they have a payment plan or a program that’s within your price range.

4. Schedule an interview

Once you’ve found someone who shares your values, meets your expectations, and falls within your budget, it’s time to set up an interview.

If the business coach you’re interested in is highly successful, you may feel intimidated and fall into what I like to call the “pick me!” mentality. Remember that there has to be chemistry on both sides in order for a relationship to work.  If this coach is recommended by everyone but you get a bad vibe from them, it’s not worth the investment.  

Prepare a list of questions for your interview, and be sure to take note of how you feel during the interview.  Do you feel listened to? Does the coach seem confident that they can help you?  

A good business coach will be extremely interested in hearing all the details of where you are now and where you want to go - without those details, he or she has no way of knowing if the coaching relationship will be a good fit.

Finally, make sure that you like the person you’re about to hire.  They may have all the knowledge and expertise in the world, but if you dread spending an hour on the phone with them, you’ll be wasting your money.

_______

Charlie Poznek is the Founder and CEO of The Boomer Business Owner with Charlie Poznek, a podcast that helps Baby Boomers create a spectacular life through successfully starting and running an online business.

It all started with this passionate rant...

If I see one more idiot posting about "millionaire speaker" bootcamps or info-marketing mega-courses, or moronic pitches to "work less and make more" I'm going to pop an artery because these are complete B.S.!!

You want the secret to work less and make more?

Great - here it is in three words: DELIVER. MASSIVE. VALUE.

Maybe four more words would help: WORK. YOUR. BUTT. OFF.

In addition to my main speaking and consulting work, I've made a very nice secondary income since 2008 in group coaching programs. 

HOWEVER - let's not sugar-coat things, either: they are a tremendous amount of WORK. Preparation, planning, building the modules, marketing the programs, filling the classes.  

And no, these aren't the $97 per month automated type of programs with canned emails and videos.

These are personally led by me in real time with real interaction and they carry a premium price tag and they are extremely well-received.  

I can say with pinpoint accuracy that between 2008 and 2010, I ran...

• The Speaker Marketing Toolkit program 12 times since 2008 ($144,000)
• The Product Development Tookit 3 times ($28,800)
• The Speaker Profit Blueprint 3 times ($23,100)
• The 30-day SpeakerLiftoff program 5 times ($37,375)
• The Do It! Marketing Accelerator 8 people at $277/month ($6,648)
• The inaugural 2014 Book Marketing Workshop had 12 people at $777 ($9,324) 

So if you truly want to leverage your time, talent, content, expertise, and experience...

You must learn to create, market and sell group coaching programs.

They're a great supplement and complement to your main business as a speaker, author, coach, consultant, or independent professional.

There is no magic bullet. There is no "millionaire fairy"... Get to work and you'll get these results.

p.s. Ready to go behind the scenes and do this for your own business? If so, then this might be exactly what you've been looking for. 

You're about to meet one of my favorite people and a super-smart sales guru... My sales speaker pal, Mark Hunter.

Pull up a chair, grab a coffee and join us as we talk about High Profit Selling and the secrets of how YOU can sell smarter. 

Good selling is all about GETTING clients and great selling is all about GETTING profits, so it makes perfect sense that Mark is an expert in both!

Get ready to take some notes on how Mark's brilliant ideas apply to YOUR business...

Get "real deal" insights on sales that will blow the competition away. See how many valuable nuggets YOU can implement in your business - right NOW!

What do you think? Please leave a comment below and let's discuss...

For a very long time, you couldn’t sit through any marketing seminar or sales training without some moron blathering on about the radio station WIIFM - “What’s In It For Me?” as if this was cutting edge information that you had never heard before.

Well, we’re changing the station, folks… because the only radio station your prospects care about today is WNOR:

• Wants

• Needs

• Outcomes

• Results

Let’s dig into each one of these individually so that YOU can begin broadcasting your marketing and sales messages on this channel to get more leads, attract better prospects, and close bigger sales.

Wants. Wants are desires. These are aspirational, positive things that your prospect is attracted to. Examples include more time, more money, more hair, more sex, more happiness, more cupcakes… you get the idea. In order to enter the conversation already happening in your prospect’s mind, it is vitally important that you speak prospect language about prospect wants. NOT industry jargon. NOT marketing-speak. Plain English. Put another way: this is where your prospects want to go.

Needs. Needs are problems and challenges that your prospect is looking to solve. Needs are generally articulated as pains, hassles, heartaches, headaches, and gaps. When there is a need, it is calling out for something. A fix, a missing puzzle piece, or a solution. Put another way, these are your prospects’ obstacles and roadblocks that need to be removed in order for them to achieve their wants.

Outcomes. Outcomes live on the other side of your prospect buying your product or service. Once they buy, use, install, or consume what you’re selling, their condition improves. Outcome statements are phrased in terms of boosting the positive (teamwork, innovation, productivity, profitability, etc) and reducing the negative (complaints, defects, returns, injuries, wasted time, wasted money, inefficiencies, etc.)

Results. Results are the emotional benefits of achieving the outcomes. Another way to put this is that results are the “ultimate destination” or payoff that stems from the outcomes. The pivotal phrases you can use to frame results are: “so that you feel...” - “so you restore...” “so you regain...” - “so you can relax about…”

Here’s a complete example from my work with small business owners and independent professionals who want to grow their business.

Use this as a "fill-in-the-blank" model - Remove MY language and plug in YOUR language that corresponds to YOUR specific product/service/value in ways that YOUR prospects will recognize, respect, and resonate with.

Wants:

Perhaps we’re a good fit to work together if you want to:

• Get laser-focused on getting more clients in less time and with less struggle
• Raise your fees and start working with more profitable clients
• Build a perpetual marketing plan that fits your particular strengths, personality and preferences
• Make small shifts in your positioning and promotion that will open the floodgates to more revenues  

Needs:

As a small business owner, independent professional, or entrepreneur do you…

• Get stuck when trying to figure out how to attract more clients and generate more revenue…
• Feel overwhelmed by the vast number of marketing options you could be doing to grow your business…
• Regret being burned by so-called marketing "gurus" that promised a quick fix…
• Suffer disappointment when investing in marketing solutions that seem to work for "everyone else..."
• Fear that your business is sliding back to where you were 2-3 years ago rather than leaping ahead…
• Find increased resistance today from clients and prospects about pricing…
• Have more prospects saying "No" to you and lose sales that you used to close easily
• Feel like you're banging your head against a wall - which gives you a giant marketing headache...

Outcomes:

Here are just some of your skills and abilities that will improve as a result of this program:

• Experience Marketing Detox: Stop poisoning your business with short-term "flavor of the month" initiatives and commit to a plan that works and lasts
• Discover why results DON'T come from "quick fix" schemes or outdated "best practices"
• STOP losing deals on price and confidently step into "Premium Positioning" while also raising your closing ratio and boosting your referrals
• Analyze the types of marketing activities that fit your unique personality, strengths, and preferences
• Build (or rebuild) a detailed marketing "blueprint" with hand-selected marketing activities and tasks that you'll actually enjoy doing
• Increase perceived value so you're considered a partner - not a "peddler"
• Tailor a questioning plan and set specific goals for every phase of your marketing and sales process
• Gain powerful insights into your prospect's problems, obstacles, and challenges -- and create "indisputable points of proof" that you can solve them
• Anticipate buyer behavior to prevent fence-sitting and endless stalling
• Implement a Perpetual Marketing Plan that brings results daily
• Use "inbound marketing" strategies to attract clients and customers to your expertise, regardless of price and regardless of your competitive environment
• Do what needs to be done (finally!) to create a permanent foundation for your entrepreneurial success

Results:

Results you can expect after this program:

• You'll consistently attract a much higher caliber of client
• You'll clearly articulate your premium pricing - and never cave on price again
• You'll feel focused on what matters most and make significant progress daily
• You'll be positioned as an expert
• You'll feel extremely confident
• You'll concisely convey exactly how your business helps your clients
• You'll trust yourself more than ever
• You'll have a razor sharp profile of the ideal clients you want to serve - and you'll know exactly where to find them
• You'll do ONLY marketing tasks that you find easy, effortless, and enjoyable
• You'll feel inspired, supported, and motivated to take action
• You'll know how to leverage your time and intellectual property

Your turn - how can you use the above WNOR model to restructure your marketing messages, web copy, sales letters, or other collateral so that they resonate 100% with your best prospects, customers and clients?

Please use the comments area below to share your advice, insights, and recommendations on using WNOR messaging in YOUR marketing and sales process.

1. Be more courageous.
2. Stop prospecting blind.
3. Tune your radar.
4. Listen more deeply.
5. Action creates traction.
6. Try new things.
7. Hang in there. 
8. Get better daily.
9. Begin with enthusiasm. 
10. Finish with flair.
11. Celebrate small wins.
12. Eliminate wasted steps.
13. Aim higher sooner.
14. Never stop learning.
15. Give, give, give. 
16. Plant seeds relentlessly.
17. Stop wasting time.
18. Hound dogs bark.
19. Alpha dogs buy. 
20. Value + Time = Trust.
21. Do your homework.
22. Bring home bacon.
23. Seek higher ground.
24. Stop the crazy.
25. Start the money.
26. Give awesome gifts.
27. Keep it real.
28. Start fresh today.
29. Be the hero. 
30. Write that letter. 
31. Prove your case. 
32. Trust the process.
33. Seize the day.
34. Solve prospect problems.
35. Make others shine.
36. Ask better questions.
37. Think WAY bigger.
38. Focus your energies.
39. Now beats later.
40. Let's play nice. 
41. Zig don't zag.
42. Never sell alone. 
43. Stay the course.
44. Don't get distracted.
45. Always ask "Why?"
46. Amp it up!
47. How doesn't matter.
48. Invite and engage.
49. You're already there. 
50. Enjoy the ride.
51. Fascinate to dominate.
52. Write it down. 
53. Keep on truckin'!
54. Love your clients.
55. Ask for help.
56. Never give up.
57. Make prospects friends.
58. Sharpen your edge.
59. Bang it out.
60. Serve to sell.
61. Speak your mind.
62. Expand your circles.
63. Love your numbers.
64. Consider crazy alternatives.
65. Not so fast. 
66. Go for no. 
67. Blow 'em away.
68. Make miracles happen.
69. Stretch your possibilities.
70. Kill your ego.
71. It's about them.
72. Speak their language.
73. Earn their respect.
74. Don't shy away.
75. Give more generously.
76. Don't be scared.
77. Buy this book.
78. Freshen it up. 
79. Redirect dumb questions.
80. Anticipate common roadblocks.
81. Full color proposals.
82. Pictures trump words.
83. Thank your heroes.
84. Respond, don't react.
85. Invest in yourself.
86. Seek the truth.
87. Avoid the obvious. 
88. Birds gotta fly. 
89. Fish gotta swim.
90. Relationships are perishable. 
91. Make that call. 
92. Track your progress. 
93. Decisions drive momentum.
94. Take notes everywhere.
95. Look further ahead.
96. Stop playing small.
97. Sell the dream.
98. Deliver the goods. 
99. Never shortchange yourself.
100. You're so ready.
101. DO IT. Now!

Grab your FREE copy of the Do It! Marketing Manifesto

And then leave a comment below with your questions, thoughts, and advice on the ideas above.

Are you a DO IT freak? Welcome to the club!! Please use the social media buttons at the top of this post to share it with your network. YOU are a rock star!