Do It! Marketing Blog: Marketing for Smart People™

Marketing Coach: How Experts Gracefully Say No

marketing coach how experts gracefully say noAs a marketing speaker and marketing coach, I work with clients who are themselves gurus in their own fields - executives, entrepreneurs, speakers, authors, and consultants. 

If you're like these folks, you are maxed out - very busy with your own projects, books, speaking schedule, and consulting clients. 

And - at the same time - if you're doing things right, you are being asked to do more. Guest posts on other people's blogs, endorsements for other people's books and programs, contributing to online groups, etc.

You can't do it all - and you shouldn't.

You simply have to say no.

After asking hundreds of people for hundreds of favors in my professional career - because you can't do anything great alone - I've come to realize that there is a RIGHT way to say no - and many WRONG ways to say no.

The right way(s) always include the following:

  • Brief
  • Not about your ego
  • Fact-based
  • Honors the person asking for the favor

The wrong way(s) tend to share the following characteristics:

  • Long-winded
  • Centered around your ego
  • Filled with hype about your own "big" projects
  • Diminishes the person asking for the favor

Here's a template you can start to use that meets all the criteria of the right way: 

=====
From: You
To: Recipient asking you for favor

Thank you for your email and kind words - much appreciated.

Unfortunately, my schedule is jammed and I'm unable to add any new projects or commitments. Sorry!

I wish you tremendous success with your [book, blog, conference, project]! 

-- [Your name]
=====

* A version of this note originally came from the awesome Guy Kawasaki when I asked him for a book endorsement for the new Do It! Marketing book. He said no - many other gurus whom I respect generously said yes. 

Side note #1: Along the way to asking many smart, busy people for some pretty big favors, I picked up several key patterns about success and successful people. First among those - and this surprised me - some of the biggest names answer their own email. No gatekeeper, no screener. You send an email. They get it. They respond. (Rumor has it they also put on their pants one leg at a time.) It was the mid-level gurus (still NY Times bestselling authors and 5-figure speakers, mind you) who had the team of minions and assistants.

Side note #2: The true professionals respond to requests FAST. It almost seems that the more email they get, the faster they've learned to filter, sort, process and respond. Again, it was more the has-beens and the wannabes who took a long time to respond. Or didn't respond at all. 

Side note #3: Gurus need favors, too. On several occasions, the gurus I asked for help, in turn, asked me to help them. One multi-million copy selling author asked me to post a review on amazon of the book that I genuinely praised in my initial note. Another guru asked me to blurb his newest book. A third asked me to spread the word on his newest Kindle ebook during it's free promotion. Important: These return favors were NEVER presented as pre-conditions or requirements for me to get what I wanted. In all these cases, the guru provided what I asked for. And THEN they asked for my help. It was the true law of reciprocity in action. Never assume that you have nothing of value to offer the rock stars in your world.

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on this topic and join the conversation... 

Marketing Coach: How Experts Gracefully Say No, doitmarketing, david newman, marketing speaker

Tags: marketing for speakers, marketing speaker, thought leadership marketing, marketing book, trusted advisor marketing, marketing coaching, marketing coach, marketing strategist, marketing for authors, marketing for consultants, doit marketing, do it marketing, doitmarketing, business book review, becoming an expert

Marketing Speaker: 5 Books You Oughta Buy NOW

doitmarketing, top five business books, best business booksHere are my Top Five Business Books of the Week - but these are not just any old business books.

They are...

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Get your amazon shopping cart ready for some racing stripes - here we go: 

  1. Be the Best at What Matters Most: The Only Strategy You will Ever Need by Joe Calloway 
     
  2. Create Distinction: What to Do When Great Isn't Good Enough to Grow Your Business by Scott McKain

  3. Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results by Mark Sanborn

  4. Running the Gauntlet: Essential Business Lessons to Lead, Drive Change, and Grow Profits by Jeffrey W. Hayzlett and Jim Eber 

  5. People Buy You: The Real Secret to what Matters Most in Business by Jeb Blount

Tags: marketing for speakers, thought leadership marketing, business coaching, trusted advisor marketing, marketing expert, entrepreneurship, coaching, professional speaker marketing, marketing consultant, marketing for authors, marketing for consultants, doit marketing, do it marketing, doitmarketing, business book review, best business books, business strategy, public speaker marketing

Business Book Review: Lovemarks

doit marketing business book reviewsHere's another in my series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

Tags: marketing for speakers, thought leadership marketing, trusted advisor marketing, marketing coaching, marketing ideas, marketing coach, marketing consultant, marketing for authors, marketing for consultants, business book review

Business Book Review: The Think Big Manifesto

doit marketing business book reviewsHere's another in my series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

Tags: marketing for speakers, marketing speaker, marketing strategy, marketing success, thought leadership marketing, marketing book, marketing professional services, trusted advisor marketing, marketing coach, marketing for authors, business book review

Business Book Review: Radical Careering

doit marketing business book reviewsHere's another in my series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

business book review

Tags: marketing for speakers, marketing speaker, marketing success, thought leadership marketing, professional services marketing, trusted advisor marketing, branding, big business, professional speaker marketing, marketing coach, marketing strategist, marketing for authors, marketing for consultants, doit marketing, do it marketing, business book review, brand strategy, business, best business books

Business Book Review: The Ultimate Sales Machine

doit marketing business book reviewsHere's another in my series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

business book review

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Business Book Review: THREE books for the price of one

doit marketing business book reviewsHere's another in my series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

Tags: marketing for speakers, consultant marketing, thought leadership marketing, professional services marketing, marketing expert, professional speaker marketing, marketing ideas, marketing coach, success tips, marketing for authors, marketing for consultants, business book review

Business Book Review: THIS book is da bomb

doit marketing business book reviewsHere's the first in a series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

Tags: marketing for speakers, marketing success, marketing concept, thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, marketing ideas, success tips, marketing consultant, marketing for authors, doit marketing, do it marketing, business book review

Great Business Book Review: Rules of the Hunt

rules of the hunt book lgI love business books.

It's a bit of an addiction really.

Some are good, some are so-so, and once in a while a great one comes along.

This is about a great one - Rules of the Hunt by Michael Dalton Johnson. Michael is the founder, publisher and editor of SalesDog.com which is THE go-to resource online for salespeople, sales management and sales success.

Let's cut to the chase and get you fully up to speed - first a video book review, then an in-depth 35-minute audio interview with Michael. (The audio also contains "The Magic Email" that was a featured story a few weeks ago in the SalesDog.com newsletter. It has a 100% success rate to get you back in touch with prospects who have gone dark on you. You'll love it!)

Here's my video book review:

And then I invited Michael to chat with me about some of the key ideas in the book.

Listen in here.

NOTE: The audio will take a minute or two to load in your browser. If you prefer, you can download the digital audio file: RIGHT-click on this link and choose "Save Target As..." or "Save Link As..." or "Save File As..." and save the file to your desktop.

Here's to closing out your week with MORE Leads, BETTER Prospects and BIGGER Sales.

WOOF!!!

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