Do It! Marketing Blog: Marketing for Smart People™

How to Increase Traffic, Leads and Blog Readers with LinkedIn

marketing speaker marketing coach using linkedin to generate leads

Just posted this 4-minute video on how you can increase your website traffic, leads and blog readership using LinkedIn Groups.

NOTE: You may want to hit the "Full screen" view in the bottom right corner to enhance your viewing experience!

Please leave a COMMENT below about your own advice on using this technique - and your success stories in doing so!

Tags: marketing speaker, marketing success, marketing ideas, marketing coach, motivational speaker marketing, marketing for consultants, marketing tip, social media marketing

Marketing Coach: Chasing Chum Makes You a Chump

marketing speaker marketing coach chumIt's amazing to me how many professionals fall right into the marketing trap of overt self-promotion, pathetic begging, and self-commoditization. 

What am I talking about? 

I belong to several online forums, special interest sites and private message boards for organizations like the National Speakers Association and Vistage International, the world's largest CEO organization. 

At least weekly, there are requests for referrals to various types of speakers, consultants, coaches and training firms.

And sure as the sun goes around the moon, there are desperate goofballs who emerge from the murkiness and respond to these like hungry sharks chasing chum in bloody waters. Instead of positioning themselves as experts and giving the REFERRALS as asked, they see these as opportunities to play their favorite game of "Pick me! Pick me!"

Here is a recent example: 

===

I'm working with a client who needs a keynoter on growth (franchise-related, if possible). Can anyone recommend a fantastic and engaging executive-level speaker on this topic?

===

Response 1: I am a professional speaker with topics from communication, diversity & personal & business growth. My firm has grown 15% in the last year, so I have some insights into the topic. [Excerpted]

Response 2: We work extensively with franchise organizations on business growth, strategy, and marketing. I'd be happy to explore whether the vast body of knowledge we have about franchise growth in our industry might be adapted to your client. [Excerpted]

Response 3: I'm a former VP with Hilton Worldwide. Specifically for the Homewood Suites by Hilton brand. I played an integral role in helping double the Brand's size - from 75 properties to 150 - in a four year period. Not sure if the hospitality industry would be an optimal choice for your client, nonetheless I'd be happy to hear more about your client's needs to see if there's a fit. [Excerpted]

Response 4: There is a fantastic niche bureau in the franchise world run by my pal Katrina Mitchell - some of these folks are extremely well-versed in the franchise world: http://www.franchisespeakers.com/ Also T. Scott Gross would be a home run for this type of group as well - which is why he's among the folks Katrina works with!!

Response 5: I'm both a speaker and a retail franchise owner, so I may be a good fit if they are still looking. I'm a leadership keynoter who focuses on building trust in teams. I also own two franchises, and am in the process of expanding into a third. View my profile for more info if I can help.

===

I'll stop there only because to quote more of these people would make me nauseated. 

Lesson: There was only ONE "trusted advisor" answer in the whole bunch. Can you see which one it was? It was the one that gave the requester what she WANTED - namely, a REFERRAL and not a self-serving sales pitch. 

The definition of a trusted advisor is a professional who puts their client's interests before his or her own.

The folks who respond like #1, 2, 3, and 5 position themselves as PEDDLERS, not PARTNERS. 

Remember: Chasing Chum Makes You a Chump

Don't do it.

What's a smarter approach? There are three:

1. Ask one of your clients for whom you have done similar work to visit that forum and post an honest recommendation of your work. A third-party endorsement means a TON more than a self-serving sales pitch.

2. Take the conversation offline. Connect the referral requester with the person you'd like to refer (or if we're back to promoting yourself, then simply connect your past client with the requester's contact details and ask them to get in touch directly.)

3. Trade referrals and endorsements. This is one of my favorites - smarter than self-promotion and easier than connecting back with previous clients. Establish a trusted circle of 5-7 experts, consultants or professional services providers whose work you believe in and would gladly put your reputation behind. Offer to tee each other up regularly for opportunities like the one above. 

in my circle, for example, I have: 

  • A women's leadership guru whose message focuses on women's sanity, confidence and fun
  • A NY Times bestselling healthcare author and Hall of Fame speaker
  • One of the nation's top experts on building sales culture
  • A top-notch trainer on presentation skills (virtual and in-person)
  • One of the funniest motivational humor speakers on the planet
  • A networking and referral marketing expert in financial services
  • A small business leadership expert, bestselling author and Hurricane Katrina survivor

Stop chasing chum and you'll stop looking like a chump.

Question: Who is in YOUR referral circle? Get busy and create yours today!

Please use the COMMENTS area below to share your referral and lead sharing advice, success stories and feedback.

marketing speaker marketing coach referrals

Tags: marketing speaker, marketing concept, marketing professional services, trusted advisor marketing, marketing professional services firms, marketing coach, small business marketing, marketing tip, sales and marketing, referral marketing, referrals

Marketing Speaker: The Stupidest Sales Rejection Ever

marketing speaker marketing coachHave you ever been rejected out of hand by a prospect who not only doesn't understand what it is you DO but - as a bonus - also told you they already have it taken care of in-house? 

It's like they're saying, "Uh, I don't know what that is, but we already have that here."

This is what I call rejection by ignorance (RBI). And it is one of the most frustrating things you'll run into as a marketing or sales executive - and certainly as an entrepreneurial business owner. 

Quick example from my world - and let's see how this story applies to YOU and YOUR products, services and value proposition...

First, a bit of background to set the context. As a marketing speaker and marketing coach, I market and sell to two audiences. 

1. For marketing coaching, I market to speakers, consultants, coaches, and independent experts.

2. For speaking, I market to conferences, associations and various industry groups. 

After reading this post, you will pick up some tools for marketing YOUR products and services better, smarter and faster - and you'll also see how to avoid one of the STUPIDEST sales rejections ever. 

Ready? Strap in - this could get ugly...

Oh, wait...

First, let me share a really good speaker prospecting letter with you. I use this one to get back in touch with speaking clients and also to cross-sell and upsell along the geographic hierarchy (local - state - regional - national) of organizations I've already spoken for.

(All names changed to protect.... well, you know!) Here it is: 

=====
Dear Glenda,

I'm hoping you can help me. I'm trying to get in touch with the person responsible for selecting speakers for your [insert organization name] national conferences for two reasons:

1. To invite them to a conversation with me about exploring our possible fit for your speaker roster in 2013 - I presented an extremely well-received keynote at the regional [insert organization name] last year and would love to do more for [insert organization name].

The conference promo from last year is attached for your reference and the special welcome video I did for your group is here: [Youtube link]

2. If a high-energy, high-content marketing program is not a fit, I can recommend several other outstanding professional speakers to you because of my active involvement and leadership roles within the National Speakers Association.

Please do get back to me and let me know your thoughts.

-- David Newman

[Signature block]
=====

So far, so good. And please DO use this letter template above if you're a speaker, consultant, or a professional who uses speaking to generate leads and revenue for your firm.

(And yes, you're very welcome!)

And now here's where things get stupid...

A very nice person forwarded my note to their national HQ. I got this 3-line email from HQ. Please keep your eye out for the aforementioned RBI - rejection by ignorance.

=====

[Nice person] forwarded your email to me. I work with our conferences and events. Because of our arrangement with [corporate HQ], we do not have marketing speakers on our programs. [Our organization] has their own marketing division and provides the marketing support to all offices in the country, so it is not part of our professional development portfolio.

=====

As best as I can tell, she's telling me, "Uh, we have a department that does that."

That's funny because I've spoken for clients like IBM, Microsoft, TD Bank, Merrill Lynch, and Accenture and I'm pretty sure THEY all have marketing departments too!

By this logic, no Fortune 500 company would hire a sales speaker because:

They have a sales department.

No large organization would hire an outside training company because:

They have a training department.

No multi-national corporation would use a recruiting firm because (say it with me, now):

They have a recruiting department.

So what should YOU do to avoid (or recover from) RBI?

Acknowledge it - love it - embrace it.

Corollary: If you can't market and sell to ignorant people who give you stupid excuses, you're going to have a very brief career in sales.

Oh, damn... was this microphone on?

Back to the show...

The tricky part is you never know when you're going to run into this particular brand of stupidity so I don't recommend doing anything differently up front.

Once RBI rears it's ugly head, your best chance at a recovery is what I call CSI. This stands for Complement and Supplement In-house efforts.

Here's a sample phone conversation or an email reply back to little Susie Creamcheese* at the global HQ of the Moron Corporation above:

=====
Susie,

Thank you for your note. I understand completely.

Most organizations that I work with also have a robust marketing department.

They value the programs we collaborate on precisely because I help them with strategies, tactics and tools that complement and supplement what they're already doing in-house.

I'm attaching a brief overview of the program I'm proposing along with 5 testimonial letters from clients in your industry who have a strong central marketing function AND who had great things to say about the results of our work together.

Worth a 10-minute phone conversation? Let me know either way and thanks in advance for considering it.

-- David Newman
[signature block]
=====

BOO-YAH.

Eat that, Jack.

RBI has met CSI and it's game over.

Hope that was as good for you as it was for me.

Little Susie Creamcheese is a favorite saying of my speaking colleague, David Yoho. Hire him. He's awesome.

* Grab this free "Sell More Speaking" web training>> 

Screen Shot 2019-01-10 at 9.39.56 AM
 
 

Tags: marketing for speakers, marketing speaker, marketing concept, professional services marketing, trusted advisor marketing, marketing professional services firms, sales rejection, small business coach, marketing coach, small business marketing, marketing for consultants, doit marketing, small business marketing speaker, sales and marketing

Marketing Coach: Your Expertise = Your Empire

marketing speaker marketing coach doitmarketingYou may have already heard about the upcoming Expertise to Empire Bootcamp Webinar Series produced my good friend and National Speakers Association colleague Shari Alexander.
 
If you are a speaker, consultant, coach, author, independent professional -- or executive looking to spread your message and monetize your professional expertise -- this program is for YOU. 

This 6-Session Weekly Bootcamp includes information, materials, and coaching on:   

  • How to create your personal Brand that puts your competition to shame
  • Strategically navigating the world of Social Media so that it doesn't eat up your life and your productivity while still generating leads 
  • The business of Public Speaking; learn what the top speakers are doing in today's market to get gigs and build their list
  • The ins and outs of the fast-changing Publishing world. Discover which method of book publishing is right for you. Then put the steps in place to successfully execute the book you've been dreaming of
  • Insider secrets of a successful Product Launch. Get more product sales in a shorter period of time with these tested and proven techniques
  • Find out what the masters are doing for their Market Research.  Get the edge in your business plan right from the start by implementing these easy and quick techniques

As with most well-marketed, well-delivered programs, naturally you get some nice bonuses in addition to the Early Bird pricing that is now in effect.  

You're invited to a FREE Q&A webinar TODAY June 7th at 2pm Pacific Time. 
 
If you can't come to the live webinar, I still recommend that you register because you'll get a copy of the replay. The registration link is below.

Reserve your Webinar seat now at:
https://www4.gotomeeting.com/register/713905975

This is your chance to ask Shari' about the Expertise to Empire Bootcamp, find out if it's right for you AND get tons of FREE tips and advice!
 
Title: FREE Expertise to Empire Q&A webinar
Date: TODAY! Thursday, June 7, 2012
Time: 2pm  Pacific - 3pm Mountain - 4pm Central - 5pm Eastern  
 
After registering you will receive a confirmation email containing information about joining the Webinar.

Hope you'll check out this program because it might make all the difference in helping you get from Expertise - to Empire!

Tags: marketing speaker, personal branding, small business branding, marketing professional services, professional services marketing, marketing for trainers, product development, professional speaker marketing, marketing coach, marketing strategist, speaker marketing, small business marketing, marketing mix, marketing for authors, marketing for consultants, social media marketing

Marketing Concept: The Power of "Because"

marketing concept bc

Marketing Concept: The Power of "Because"

Guest post from Sales Speaker Ron Karr

Imagine you have been waiting on a long line for the cashier in a supermarket. After 20 minutes your turn is finally approaching and out of nowhere someone cuts in front of you.

What would you do?  

Depending on your personality and values, the answers would vary from being quite physical to saying, “Hey buddy, the line starts back there.”  

Now imagine the same scenario, this time the person who cuts in front of you says, “Would you mind terribly if I cut in? I need to because __________”  

The reasons after the word “because” can vary from the person needing to get back to a child or animal in a car, needing to get home for an ailing person, being late picking up his kids, being late for work, not feeling well, etc.  

The actual reason matters, but it would not mean anything if the word “because” did not precede it. The word “because” signals a justification, a reason why something should be done. In the example above, not many people would... 

Read the rest of this post on Ron's Sales Expert blog here

Tags: marketing for speakers, marketing speaker, marketing for coaches, marketing concept, marketing professional services, professional speaker marketing, motivational speaker marketing, marketing consultant, small business marketing

Marketing Coach: 5 Ways to Use Email Without Getting Sucked In

marketing speaker marketing coach emailLike you, I struggle with email.

You probably find yourself...

a. Getting too much email (Duh!)

b. Spending too much time on email

c. Getting sucked into long sessions of email reactionary time (aka swatting email flies)

d. Confusing your all-important business productivity with the amount of email you read, reply to, and process in a day

e. Wondering what happened to all those high-priority money-making tasks that you promised yourself you'd get done today

As a marketing speaker and marketing coach, I know that email is simply a reality of how you do business, how you serve your clients and how you make a living.

And you're probably like most of my clients and audiences in that you've tried dozens of ways to loosen the grip that email has on you day and night - at your computer, on your smartphone, on your iPad and even in your brain cells.

That's right - email is even stuck in your brain. C'mon, admit it - you've had dreams about your inbox.

Sad but true. There's no shame in it - and you're definitely not alone!

Over this past weekend, I made a commitment to stay OFF of email.

Bad news - it didn't work.

Good news - I found 5 great workarounds for USING email without getting SUCKED IN.

Here are the 5 specific strategies you can use to laser target your email activity - and get some important things done in 5 minutes or less without the distraction of looking at the hundreds of messages hopelessly piling up by the minute in your inbox:

1. Targeted Search. Use your email program's search feature proactively when you want to find something in particular. I recall having gotten an email last week from Staples that I had some Rewards bucks that were going to expire soon. I jumped into the search box, typed "Staples.com" and in 60 seconds, I was printing out my discount coupons and on my merry way to the Staples website and AWAY from my inbox! Like an email commando - quick in, quick out.

2. Send from the Hip. On Saturday, I wanted to send a quick note to a client about our next appointment. Your usual routine is probably like mine - we send from the inbox screen. And there are ALL those distracting messages clamoring for our attention.

It doesn't have to be that way.

This time, I opened my email and immediately hit the Compose button. The new blank email filled my screen. I addressed the email, popped in my subject line, typed out a short note to my client, hit send and immediately closed out of email. Like an email ninja - Silent but deadly!

3. Rapid Reply. Ever get that nagging feeling that you have some unfinished email business - but you just can't quite remember what it is? Then it hits you in the middle of the night: reply to Bob about his pricing question! So you pad downstairs at 2am, sit down in front of your email - and pretty soon it's 4am because you got sucked in.

It's not unusual for folks to spend 2 hours on email, get up from your desk, and realize that you forgot to take care of the original issue that you sat down to email about in the first place. Yikes!!

Here's the answer - and it builds on the targeted search technique. First, search for Bob's email address. If you can't remember it, search for his company name, the word "pricing" or anything else you recall from your last email exchange. Your search results should fill your screen and replace the inbox view.

Once you find the email in question, hit reply, compose your answer, attach any needed documents, and close out of email.

The goal is to use the Rapid Reply technique without looking at your inbox contents - or if you do catch a glimpse, deploy some self-control and consciously do not LOOK at your inbox contents for the few seconds they may be visible on your screen. Good job!

4. Deep Dig. I wanted to find a specific Wikipedia tip that I remembered was buried in an email newsletter I receive. This newsletter is one of about a half dozen that I've subscribed to for years and read regularly. The content is so good that I keep most of the back issues in an email folder I call "Research."

When I sat down to find this tip over the weekend, I did NOT want to get sucked into email. So again, my starting place was the Targeted Search technique (above). But then because these newsletters are so content-packed, I also needed to search the body text of the emails that came up in the search results. Also because I knew this email was almost surely in my "Research" folder, I limited my search to that location.

I tried searching for "Wikipedia" only to realize that this newsletter editor frequently references that site for additional info on the topics that she covers. Then I searched for a few more key words and short phrases. Finally, I remembered the person who submitted the tip and used the above search criteria in combination with his name - bingo! Two entries found. One from 2009 and one from 2011. The older one contained the gem I was looking for. 

Did I spend some "deep dig" research time? Yes indeed. Did I waste any time getting SUCKED IN to email hell? Nope - and you won't either if you stay focused.

5. Do a Money Pass. This final technique I've imposed on myself to specifically combat getting sucked in to email. When you have a backlog of emails waiting in your inbox (for example, my count right now is 226 because I wanted to write this blog before getting sucked into email!!), you need to put on your money goggles.

With those money goggles firmly secured over your eyeballs, go bravely forth into your inbox. Ruthlessly ask yourself this question over and over as you survey your inbox contents: "Will replying to this email make me money?"

For example...

a. Is it a current paying client?

b. Is it an active prospect moving through your sales process?

c. Is it a past client who has paid you money?

d. Is it a referral or other note from one of your advocates, allies or partners?

e. Is it a new lead or opportunity to sell more products, services or programs?

Once you do your Money Pass, you can relegate the rest of your email processing to some down-time or other non-peak "admin" time.

As my friend Marsha Egan says, "Email is not your job."

Put that up on your wall where you can see it clearly from your computer! VERY big insight, if you ask me.

Finally, here are two excellent resources if you want to go further with your inbox management and overall personal productivity:

1. Marsha Egan's awesome InboxDetox program.

2. Franklin Covey's personal productivity tools.

Using these 5 strategies plus some intentionally applied will-power (which will become easier the more you use the 5 strategies!) you will take back control of your time, your day and your life!

p.s. If you'd like some personalized help - and your very own customized marketing and sales toolkit PLUS an easy-to-implement small business marketing game plan with 1-on-1 guidance for 90 days, get all the details here.

 

Tags: marketing speaker, marketing success, marketing concept, success tips, small business marketing, doit marketing, small business marketing speaker, marketing tip, doitmarketing

Marketing Concept: 12 Home Page Must-Haves

Marketing Concept: Your home page is your calling card. 

Question: Are you communicating everything that you need to on that all-important home page to get people engaged with you and your products and services? 

Let's back up one step. Before you can answer that question, a better marketing concept to explore is the key question: 

What IS the main purpose of your home page? 

Multiple choice answers for you to choose from: 

a. To create a cosmetically appealing "cover page" for the rest of your site

b. To concisely summarize all your product and service offerings

c. To showcase your primary offering that you want to highlight (your flagship product, current promotion, etc.)

d. To create an easy-to-navigate roadmap with multiple ways to access the key pages of your site

e. None of the above

And the answer is... 

Wait for it...

Hang on... 

Alright, you win - it's e. None of the above.

Why? Because the main purpose of your home page is to convey two (and only two) key marketing concepts:

1. We know what you (the prospect, reader, website visitor) are going through.

2. We can help.

Here are 12 home page must-haves according to our partners over at Hubspot: 

Marketing Concept Homepage Infographic

What do you think? Please share your insights in the COMMENTS section below and..


Grab your FREE copy of the Platform Promotion Checklist!

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Tags: marketing speaker, marketing concept, thought leadership marketing, web marketing, website design, marketing professional services, trusted advisor marketing, small business marketing expert, motivational speaker marketing, small business marketing, doitmarketing

Marketing Mix: You’ll Thrive or Starve By These 3 Calendars

marketing speaker marketing calendarAs a small business marketing speaker and small business marketing coach, I know you're probably wearing lots of different hats in your small business, and it's tough to keep all the areas of your business running smoothly all the time.

Think spinning plates or juggling balls. What's worse is that when time is tight, your least favorite tasks (often marketing and sales) get neglected, and your business suffers.

To keep your business running smoothly, don't rely on your memory or your never-ending to-do list.

You'll thrive or starve by three calendars: an Editorial calendar, a Marketing calendar, and a Sales calendar.

If you set up these calendars and then rely on them, your business will hum along, growing and thriving as you regularly accomplish all you need to.

Let's take a look at each of these three calendars to find out how they work their magic.

Editorial Calendar

As you know, content is king when it comes to today's inbound marketing environment. To get noticed and to be recognized as an authority in your industry, you've got to produce timely, quality content, and you've got to do it regularly. Set aside a time on your calendar for each of the following tasks:

Email Newsletter. An email newsletter lets you communicate with customers you've already tapped into. These customers will be your repeat business if you stay fresh on their minds. Quality email newsletters include articles and news that your customers can't get anywhere else like invitations to exclusive events, industry updates, valuable resources, and timely articles that offer real value.

Blog. An updated blog tells your customers that you're an authority in your industry, that you're with-it, and that you are responsive to their needs. One of the greatest benefits of a blog is that you can build a genuine two-way relationship with readers. They can comment and ask questions, and you can show your knowledge and responsiveness as you reply.

Offline Publications. Your internet presence is priceless, but don't discount offline publications. Articles in national trade publications, association magazines, industry journals and major newspapers may reach an entirely different audience than your blog and social media. 

Guest Posts. Writing guest posts for outside blogs is a great way to reach more people and send more traffic back to your own website.

Article Marketing. Once you've written an article or paid a writer to write one for you, use it to your best advantage. Syndicate it so that it appears on many different websites, increasing your web presence and generating more traffic to your business website.

Marketing Calendar

Like your editorial calendar, your marketing calendar will ensure that important tasks are done on a regular basis, including your least favorite tasks. Make sure you have the following items on your marketing calendar:

Email. Nothing kills interest like unresponsiveness. If you don't respond quickly to emails, potential clients and customers will turn to someone who does respond quickly. Checking and responding to email should be on your marketing calendar every day.

Promotions and offers. Regular promotions and special offers keep you top-of-mind. Put your promotions on your marketing calendar, and use your editorial calendar to inform readers and customers about upcoming promotions.

Outreach. Put your business out in the community regularly by setting up booths at targeted trade shows or sponsoring events aimed squarely at your target market. Outreach may show up on your calendar much less frequently than other marketing tasks, and that's fine. But if it's on your calendar, you're much more likely to make the preparations necessary to participate in such events.

Web. Web marketing, whether it's paying for Google ads or finding appropriate blogs to comment on, takes some time, and it's very easy to push this task aside. Assign an hour or so each week to web marketing. Track your web marketing success over several months to see if you need to spend more time on it.

Sales Calendar

Developing and using a sales calendar will help you to stay on top of more personal tasks. Coordinate your sales efforts with your other calendars.

Calls. Set aside some time each day to make and return phone calls. If you work in an office, warn your co-workers that you'll be unavailable during this time.

In-person meetings. Even though phone and video conference work well for catching up, there's nothing like an in-person meeting for solving problems and getting on the same page. Put these meetings on your calendar as frequently as you think you need them.

Follow-ups and Decisions. Schedule a time for following up on leads and for collecting decisions from prospects you've had initial conversations with. By scheduling this time, prospects will meet your deadlines more often, and your sales funnel will operate more reliably.

It may seem intimidating to set these calendars up, but once you do, you'll find that you feel less stressed and more able to meet the demands of your day when you abide by them. With slots for each important task, you may even feel that you have more time for your favorite tasks - like running your business and serving your clients.

marketing coach marketing speaker sos

p.s. If you'd like some personalized help - and your very own customized marketing and sales toolkit PLUS an easy-to-implement small business marketing game plan with 1-on-1 guidance for 90 days, get all the details here.

Tags: marketing speaker, marketing concept, business plan, trusted advisor marketing, small business marketing expert, marketing coach, small business marketing, marketing mix, doit marketing, small business marketing speaker, marketing tips

Marketing Speaker: 7 Reasons You're Wasting Your Time "Following Up"

marketing speaker marketing coach sales followup

As a marketing speaker and marketing coach, I read roughly 100 marketing, sales and business development books per year. My company is 10 years old, so that makes about 1,000 books so far, give or take a few dozen. 

And in almost every one - you'll hear something similar to these bits of advice about sales follow-up:

  • "The fortune is in the follow-up"
  • "If you don't follow up 5-7 times, you'll lose the sale"
  • "Nobody ever EVER buys on the first, second, or third appointment"
  • "Most sales are made after the 8th contact, but most salespeople stop after the 3rd contact"

I have good news: This advice is horse doo-doo. (And it's probably making you needlessly tired, frustrated and depressed.

I also have bad news: This advice is STINKY horse doo-doo that is costing you face time with REAL decision-makers.

Here are 7 reasons you're wasting your time with follow-up: 

1. If you're exclusively focused on prospects who are actively SEEKING to solve the problem you're positioned to solve, you'll get their attention on the first or second attempt. If you don't - then you need more targeted and relevant prospects.

2. We're marketing in an era where everyone - including (and especially) your prospects - are lazy, busy, and befuddled. Life moves too fast for follow-up. You're either an immediate priority or you're invisible.

3. Leave non-prospects the hell alone. Continuing to "check in" for no good reason when you're in the invisible column gets real annoying real fast. You may even damage your chances at future sales when you're a current pest.

4. Decision makers make decisions. If you're stuck in follow-up hell, you weren't dealing with a real decision maker in the first place. Following up with someone with no check-writing authority is like trying to teach a Labrador Retriever to drive. It may be fun for a short time, but then someone is going to get bitten.

5. "Short attention span theater" rules the day. If you follow up with today's "hot prospect" next month, chances are excellent that your prospect will say, "Who are you again? We talked about what? When? I'm sorry - I'm just running to a meeting... Bye!"

6. Alpha dogs BUY - Sheep dogs BARK. Chances are that no matter what your product or service, if you're selling to a decision maker, that person has an "alpha dog" personality. They are a Driver (D on the DISC profile) and they make fast decisions with a very low threshold of patience for dickering, bureaucracy or delay. If you want to make a fast sale, the REAL buyer is your best ally to make that happen. Or not. But "following up" to drag out the process will simply turn them off. 

7. If you relentlessly focus on the right prospects at the right time for the right reasons, you'll spend a whole lot less time "convincing" and "persuading" fence-sitters and a whole lot more time focusing like a laser beam on the buyers who are ready, willing, and eager to do business with you. No followup needed. 

Two quick examples for you: 

Dave - The No-Followup Sales Champ

When I was working for a large enterprise software firm, I sat across from one of our top inside salespeople on the days that he and I were both in the office. Those days were a rare treat because I could overhear Dave's sales calls in between my own work and meetings. Talk about free sales training - Dave was masterful. 

Dave would call hand-selected leads who were, more often than not, Fortune 1000 Chief Information Officers (CIOs). His opening question after a 7-second introduction of his name and company went something like this: 

"I don't know if you're currently evaluating options for enterprise software but if you are, I can offer you some insights and recommendations in less than 15 minutes to help you make a better decision, whether that's with us or not. Is ERP software on your agenda for this year?"

Yes. No. Boom. He opened conversations with about 70% of these prospects. The other 30% politely disqualified themselves and he never called them again. If you're not looking to invest in this category of software BEFORE Dave called you, nothing he said by way of "follow up" would make you dig into the corporate budget and come up with an extra 1-2 million dollars, which was our average sale.

Dave made a note in his CRM database to call them next year. Sometimes he would get the same CIO. And sometimes he would connect with the new CIO because the previous guy botched the ERP installation they bought from someone else. In any case, each annual call was a qualification call - a yes/no filter and NOT a "follow up."

Colleen - The Superachiever Coach with the No-Follow-Up Sales Letter

My pal Colleen Bracken and I started our speaking and coaching businesses within a few months of each other back in 2001. In her early days, Colleen specialized in what she called "Superachiever" coaching - working with CEOs, government leaders, and other top dogs in the corporate and non-profit world. 

We worked together on crafting a "no-follow-up" sales letter. Why? Because Colleen had ZERO interest in chasing prospects and she wanted to make this clear in her sales process because she also knew that the alpha dogs she was selling to felt the same way. (See points 1-7 above!)

Here is a portion of the letter we put together: 

=====

If you know someone [perhaps someone sitting in your chair?] who is ready to embark on the short, fast, exhilarating ride to the next level of success, STRAP IN and call me at XXX-XXX-XXXX or email colleen@superachiever.net. We’ll set up your no-risk no-obligation 15-minute SuperAchiever coaching call. You’ll be amazed at what we can do in a quarter of an hour.

Finally, I need to answer your unasked question: Why should you work with me? After all, we’ve both been doing just fine without each other so far, right?

1. I’ve handpicked you as someone I specifically want to work with.  

2. I’m a REAL professional coach. I’ve received my PCC certification which means that I’ve studied 250 hrs, coached for 1000 hrs and have been designated by the International Coach Federation (the world governing body of the coaching profession). Only 275 other coaches (out of 35,000 coaches worldwide) in the world have met this standard.  

3. Clients I’ve worked with have had this to say about our professional relationship:  

[Three of Colleen's most powerful 2-3 line testimonials from other Alpha Dogs the recipient would respect.]

Invest 15 minutes with me – no-risk, no obligation -- then decide for yourself. What’s the worst that could happen? You spend 15 minutes getting my best ideas, questions, and tools around what you’re working on right now, and we part ways.  

Or... throw this letter straight into the recycling. Only you know if you’re ready for this personal, powerful, unique stuff and the breakthrough successes that come with it.  

-- Colleen

[Signature block]

p.s. You're working at 100mph and so am I. For this reason, I won't bother to follow up with you. In my experience, SuperAchievers make fast decisions. So I figure I’ll be hearing from you in the next 3-5 days. Or not at all.

p.p.s. It's your move. 

=====

Between this approach in her letters, emails, and personal networking, Colleen built her extremely successful leadership coaching, training and speaking business. 

The moral of the story? Screw follow-up. You hate doing it. They hate receiving it. 

Instead, do everything in your power to market, sell, and profit from people who are eager to open the door for you when you knock!

p.s. If you'd like some personalized help - and your very own customized marketing and sales toolkit PLUS an easy-to-implement small business marketing game plan with 1-on-1 guidance for 90 days, get all the details here.

Tags: marketing speaker, marketing strategy, marketing concept, marketing book, marketing professional services, professional services marketing, marketing coach, small business marketing

Marketing Speaker: 10 Keys to Presentations that Rock

marketing speaker marketing coach slidesAs a marketing speaker and marketing coach, I not only GIVE lots of presentations, I SEE lots of presentations - both at the conferences and meetings I attend and for my clients as we collaborate on improving their OWN speaking and marketing effectiveness. 

Here are the 7 deadly sins of presentation design - and then you'll get 10 keys to presentations that rock (courtesy of our friends at SlidesThatRock): 

7 Deadly Sins of Presentation Design

1. Too much text

2. Too much jargon

3. Appeal only to head, not heart

4. No new point of view, perspective, or opinion

5. Preach and teach, rather than "how and wow"

6. Quoting dead white guys - it's not a book report!

7. No call to action or "easy, effortless, enjoyable" (EEE) payoff

And now - here's some visual eye candy to help you do it better, smarter, and faster...

10 Keys to Presentations that Rock


What do you think? Please use the COMMENTS area below to share your presentation advice, insights and recommendations.

Tags: marketing for speakers, marketing speaker, persuasive speech topics, professional speaker marketing, marketing ideas, marketing coach, small business marketing speaker, presentation design