Do It! Marketing Blog: Marketing for Smart People™

Here's a piece I submitted to CMO magazine. 

Wanted to share it with YOU first because, heck, you deserve to see it before a whole bunch of corporate dudes get their hands on this info, take it into meetings, and debate it for months before deciding not to implement any of it... Ya dig?

The lesson? Action creates traction... so GO, GO, GO!!!

Top 10 Marketing Secrets

1. There is NO secret - it's just hard work, good luck, and a great team
2. Social isn't marketing. Social is social. Marketing is marketing. Doing one and expecting the others' result is probably the #1 cause of heartaches, headaches and disappointment.
3. It's all about the basics - always has been, always will be. Now more than ever.
4. B2B and B2C are different animals - yes, really. Thus, genius in one can make for a train wreck in the other.
5. Marketing's main client is sales. Boom!
6. There is no industry or market sector where thought leadership isn't going to make a huge difference to your success. HUGE.
7. We've been saying this for a decade but still so few are doing it: stop "spreading messages" and focus more on starting conversations. Real, open, 2-way conversations with the public, the media, consumers, clients, influencers, and friends (real ones, not the ones on Facebook).
8. The more you rely on third-party platforms like Facebook, the less stable and more endangered your brand becomes. Build traffic on your own properties where you have 100% control of what's visible and what's not, who can see what and when and for how long, and how content and community are built and nurtured.
9. Good, creative, smart advertising has always worked. It's not about where you see it - it's about what you see. And how much it makes you think, smile and act.
10. Stop following the herd - we need more leaders. Stop reading Top 10 lists like this one - and start writing your own. Stop blathering on about your products and services - and start telling real stories about real customers making real improvements in their real lives because you were there. 

Does your dog blog? 

Yes? No? Not sure? 

Well, don't worry because mine does.

You're about to get 10 blogging lessons from my black Labrador retriever, Woofie, who turns 10 soon. (FYI her birthday is April 29 and she loves getting birthday notes by email. And she replies to every one!)

What makes Woofie such an authority on blogging? Well, it's simple really - she gets a TON of traffic. Every month, I get emails from GoDaddy, where her website is hosted, to the effect that her website bandwidth (5GB/month) has been exceeded. Sometimes by a factor of two or three!

Put simply: there's a chance that this dog's blog is more popular than yours. 

So to help you fix that, here are Woofie's guidelines for blogging.

And then leave a comment below with your questions, thoughts, and advice on the ideas above.

Are you a DO IT freak? Welcome to the club!! Please use the social media buttons at the top of this post to share it with your network. YOU are a rock star!

Late to the party but still ready to have fun... share smart marketing ideas... and put money in YOUR pocket...  

Please give a warm welcome to...

The Do It! Marketing podcast!!!

In this episode, my guest is author and professional speaker Jim Matthis. 

Jim is an international Certified Speaking Professional (CSP), business strategist and best-selling author. He helps business leaders who want to reinvent their businesses in changing economic climates.

Jim is also the author of the best-selling book: “Reinvention Made Easy: Change Your Strategy, Change Your Results,” and “Reinvention 101: Bold Ideas for Reinvention.”

Jim talks with me about the business of speaking AND how executives and entrepreneurs can punch through the noise and sell more effectively - even to prospects who are lazy, busy, and befuddled!

Listen in and then share YOUR advice, insights and recommendations in the COMMENTS area below... 

1. Charge higher prices
2. Focus your energies
3. Do less marketing
4. Attract bigger fish
5. Narrow your niche
6. Promote your expertise
7. Make clients shine
8. Believe in yourself
9. Clarify your value
10. Articulate your fabulousness
11. Start your movement
12. Begin right now
13. Stop wasting time
14. Don't be afraid
15. Close that deal
16. Use the phone
17. Blog more often
18. Take your shot
19. Make idea lists
20. Be the shortcut
21. Different ain't better
22. Better is better
23. Develop more allies
24. Serve great food
25. Showcase others' genius
26. Make it fun
27. Do it right
28. Manage your money
29. Aim higher sooner
30. Never give up
31. Look around you
32. Serve your peeps
33. Make your bed
34. Polish your shoes
35. Do the unthinkable
36. Think the undoable
37. Shift your services
38. Meet new needs
39. Solve old problems
40. Start with kindness
41. Elbow grease rules
42. Do the work
43. Fear the reaper
44. Listen with love
45. Energize your base
46. Refresh your perspective
47. Rediscover your mojo
48. Let it go
49. Be the change
50. Drive more innovation
51. Share the goodies
52. You're already there
53. Pass the Tabasco
54. Live the dream
55. Work crazy hours
56. Write that letter
57. Don't get arrogant
58. Don't get complacent
59. Use better bait
60. Kiss the dog
61. Boost your magnetism
62. Flip their switch
63. Dance the tango
64. Build your empire
65. Sell more passionately
66. Market without fear
67. It's game time
68. Sweat the details
69. Remember the goal
70. Invite more conversations
71. Offer deeper engagement
    
72. Don't wimp out
73. You're so close
74. Take the leap
75. Schedule your tweets
76. Get OFF Facebook
77. Buy the Book (Shhh...)
78. Make more videos
79. Write snarky posts
80. Think more visually
81. Death to PowerPoint
82. Always buy lunch
83. Pitch bigger deals
84. Put clients first
85. Close your email
86. Watch the horizon
87. Keep good notes
88. Capture ideas everywhere
89. Be the rock
90. Leave bigger tips
91. Share your toys
92. Rock their world
93. Make it work
94. Play your hand
95. Take a break
96. Time is limited
97. Jump on it
98. Now or never
99. Action makes traction
100. Kick some butt
101. We need YOU!

For professional services providers, entrepreneurs and thought-leading executives... the #1 dreaded question is, “How much do you charge?”

Especially when it's asked too early, out of context, and before you've established any sort of relationship with the prospect or any sort of value for the project...

In short, if you blow the answer, your prospect is gone.

Here are three things NOT to do:

1. Quote a random price out of thin air (unless you sell haircuts for $18 or oil changes for $34.95 or you do bookkeeping for $65/hr)
2. Act surprised or unprepared for the question ("Uhhh... what do you mean?")
3. Get defensive or go on a rant about how "all people care about these days is price, price, price."

Some of the answers you're about to get are evergreen, some you can adapt to your own personality, and some you may want to keep in reserve until just the right moment with just the right prospect.

Here we go...

"How Much Do You Charge?"

1. A lot. Why do you ask?
2. I don't think we're there yet because I don't know what you're buying
3. I'll answer your question in a moment but to give you a more accurate answer, may I ask you three questions first? 
4. Well, the friends and family rate might apply but we're not friends yet - do you mind if I ask you a few friendly questions that will help us answer your pricing question together?
5. It's nine million dollars until I know what you're buying. Can we spend a few minutes narrowing that down to help you lower the price?
6. I have good news and I have bad news. The good news is that you don't have a $500,000 problem. The bad news is that you don't have a $10,000 problem, either... if you can help me answer some key questions, we'll both know a lot more about what your investment might look like.
7. If it works, it's cheap. If it doesn't, it's expensive. 
8. Let's talk about what you're trying to accomplish first and then we'll work out some pricing options based on that. 
9. Do you want the Ferrari version, the Lexus version, or the VW Bug?
10. A project like the one you're asking about ranges from $X to $Y. Sometimes a little more. Not usually less. Is that what you were expecting to invest?
11. There's no good answer to that question in a vacuum. Can we talk a little more about what you're hoping we can do for you? Then I'll give you some pricing options that make sense for your budget. 
12. A project of this scope only makes sense if it's already in your budget. Nobody wakes up one day and suddenly finds the money to solve these kinds of problems. If you can share the budget range you have set aside for this, I can tell you if it makes sense for us to talk any further.
13. I have a feeling that if I quote a random number right now, I'll be dead in the water. Do you mind if I ask you some questions to get a better idea of what your goals are? Then the numbers we talk about will be specific to you and your situation. 
14. Just like you need to make an educated decision about which partner or resource to hire, I need to give you an educated answer to your pricing question. And I'm feeling pretty dumb right now, since we just started talking. Mind if we have a 10-minute conversation about your situation? After that, I'll have a much better idea of what you're after and some different ways we can help. 
15. Sounds like price is the most important factor to you. In my experience, everything is expensive until you want it. Can we talk about what you want and then work our way to the pricing options based on that?
16. It's more than a cab ride to [local landmark, i.e. "the Empire State Building"] but less than [the landmark, i.e. "the building"]. If we can chat for 10 minutes about why you called, I can give you a much more specific answer. Do you have 10 minutes now or shall we look at our calendars?
17. Until I have a better idea of what you want - and whether or not we can even help - any number I give you is going to be too high. Would it be OK if we spend a few minutes discussing why you called? Then if we can help, I'll get you the pricing options you need. And if we can't, I'll refer you to some other great resources that do things we don't. Fair enough? 
     

Are you a DO IT freak? Welcome to the club!! Please use the social media buttons at the top of this post to share it with your network. YOU are a rock star!

When it comes to marketing, there are four things that you need to focus on, four levels if you will.

The four levels of marketing are:

• Strategy
• Tactics
• Initiatives
• Action steps

When you go to a conference, when you ask your mastermind group for help, even when you start searching the web for answers and resources to grow your business, the number one source of overwhelm is when you've heard a whole bunch of strategies, a whole bunch of tactics, a whole bunch of initiatives, a whole bunch of actions steps and you don’t know the difference.

There are three reasons why this short-circuits your brain:

1. You can't do them all
2. You can't even prioritize or figure out how to start to think about them
3. You can't distinguish which is which and why or how it might work for your particular business

A strategy is a big picture area of your business. It could be a marketing-focused strategy. It could be a sales-focused strategy. It could be a financial strategy.

Let’s say you come across someone who tells you Twitter is an amazing marketing platform and you’re really missing out if your business is not on Twitter. He's using it and it fits his business beautifully, and you respect this person and you admire their successful business.

And now you’re thinking, "Oh man, it's all about Twitter, Twitter, Twitter."

"If this guy built his business on Twitter, I can probably build my business on Twitter."

Well, let's back up and analyze that as far as the four levels of marketing.

Internet marketing is the strategy. In other words, Internet marketing is the big giant umbrella over Twitter.

The tactic under that would be social media. There's a lot going on via the internet, folks, that's not social media.

For example, Search engine optimization, your website, the structure of your web presence, blogging, email marketing, dozens of internet marketing strategies. Social media happens to be one bucket under that, so social media is the tactic.

An initiative would be "I'm going to start using Twitter."

This is level three now. I'm going to start using Twitter. I'm going to start understanding it. I might read a book. I might go to some websites, I’m going to grab a copy of Twitter 101 or Using Twitter for Business, all those fabulous resources that are out there for free.

Now, the action step - here's level four, the action step always takes the form of verb, noun, date.

• Set up my Twitter account by Wednesday
• Load my first 30 tweets in Hootsuite by Friday
• Find 100 influential people to follow in my industry by next Monday

Those are action steps.

And the action step can also go on your calendar.

So it really takes it down to "What are you doing today?" What's on your priority to-do list today?

Your to-do list could be 50 things, but what are your top three most important things that you need to do based on the strategies you've selected, based on the tactics that you’ve chosen, based on the initiatives that you've designed, what are the action steps to put on your calendar and get it done?

So let’s follow this through with a complete example -- let's say you're in the insurance business.

You're selling into the insurance marketplace, insurance companies and insurance agents, general agents, insurance associations, insurance publications, and you’re looking to become a dominant resource in that world.

Your action step would be "I want to follow 300 insurance industry folks on Twitter by March 1."

Does that fit into an initiative? Yes. The initiative is aggressively grow my Twitter following targeted to the insurance industry.

Does that fit into a tactic? Yes, it does. It fits into the social media set of tactics.

Does that fall under a strategy that you decided to use? Yes, it falls under your internet marketing strategy.

So right there, just unpacking those four levels, you've gotten some insights through which you can start to filter and sort all of your old ideas, old notes, all of those conference sessions that you may have gone to, all of those tactics and tools and light bulb moments, all those nuggets and sound bites that you may have swirling around in your head or on your “someday, maybe list.”

If you start to sort them in to these four levels; strategy, tactic, initiative and action step – you’ll get a much clearer blueprint for ALL your marketing going forward this month, next month and next year.

Marketing 1.0

Cajole convince persuade chase sell beat up interrupt intrude close close again stalk give up

No wonder you're exhausted...

Marketing 2.0

Solve answer enlighten equip fix listen nurture connect engage attract entice invite buy

So much better... 

Here are two visual reminders for you.

Please share them, post them, pin them - and most of all, remember to USE them as daily reminders for how YOU engage your own prospects, customers and clients.

Tags: Marketing for speakers, marketing for authors, marketing coach, Marketing 1.0, Marketing 2.0

Thoughts? Ideas? Recommendations? Please use the COMMENTS area below and let's hear from YOU...  

Here's another in my series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

If you're interested in marketing success, business success, and life success - well, there are a lot of so-called experts out there.

Many are called. Few are chosen.

I've made the choosing easy for you...

Here are 29 super-smart, generous, prolific, sometimes contrarian, and always fascinating people worth following...

p.s. The best thing about them - none of them would CALL themselves a "guru" - they simply consider themselves lucky to be sharing their insights with others who can benefit.

Here they are in no particular order (although each of them is truly #1)

1. Jay Baer - http://www.convinceandconvert.com
2. Stephanie Chandler - http://www.stephaniechandler.com
3. Corey Perlman - http://www.ebootcamp.com
4. Melinda Emerson - http://succeedasyourownboss.com
5. Barry Moltz - http://barrymoltz.com
6. Henry DeVries - http://www.marketingwithabook.com
7. Scott Ginsberg - http://hellomynameisscott.com
8. Dan Janal - http://www.prleadsplus.com
9. Mark LeBlanc - http://markleblanc.com
10. Mary Foley - http://maryfoley.com
11. Gene Marks - http://genemarks.com
12. Viveka Von Rosen - http://linkedintobusiness.com
13. Brian Tracy - http://briantracy.com
14. Tom Searcy - http://www.huntbigsales.com
15. John Jantsch - http://www.ducttapemarketing.com
16. Joe Calloway - http://joecalloway.com
17. Jay Conrad Levinson - http://www.gmarketing.com
18. Joe Vitale - http://www.mrfire.com
19. Mark Sanborn - http://www.marksanborn.com
20. Marshall Goldsmith - http://www.marshallgoldsmithlibrary.com
21. David A. Fields - http://www.davidafields.com
22. Pamela Slim - http://www.escapefromcubiclenation.com
23. Mark Hunter - http://thesaleshunter.com
24. Bob Bly - http://www.bly.com
25. David Siteman Garland - http://www.therisetothetop.com
26. Bob Burg - http://www.burg.com
27. Jeffrey Hayzlett - http://hayzlett.com
28. Jim Kukral - http://www.jimkukral.com
29. David Rohlander - http://theceocode.com

And here are eight more for good luck... (Yep, you get more than 29. See? Underpromise and overdeliver!)

1. Michael Goldberg - http://www.buildingblocksconsulting.com
2. Randy Gage - http://www.randygage.com
3. Jose Palomino - http://www.valueprop.com
4. Dharmesh Shah - http://onstartups.com
5. Sally Hogshead - http://sallyhogshead.com
6. Michael Dalton Johnson - http://www.salesdog.com
7. Larry Winget - http://www.larrywinget.com
8. Gary Vaynerchuk - http://garyvaynerchuk.com

Bookmark this blog post - stay connected with these people - implement their big ideas - and you WILL profit, prosper, and succeed.

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on the people who have made the biggest impact on YOUR professional success...

And then leave a comment below with your questions, thoughts, and advice on the ideas above.

Are you a DO IT freak? Welcome to the club!! Please use the social media buttons at the top of this post to share it with your network. YOU are a rock star!

You'll remember from the introduction to this Business Blogging 101 series, I mentioned the three BIG problems keeping you from doing a better job of leveraging blogging into business: 

1. You are unable to write QUICKLY. 

2. You are unwilling to write BRIEFLY. 

3. You are inefficient at IDEA CAPTURE.

Good news for you - #3 is the final topic we'll tackle today and you'll become an idea capture ninja before you're done reading this post...

Business Blogging 101: 7 Ways to Capture Ideas Like a Ninja

1. Set up a blog idea file in your email account. I filter everything through Yahoo! Mail and here's a shot of my "Blog - Best of the Web (BOW)" folder that sees a lot of action every single day. Drag, drop, captured!! 

2. Use the Notes feature on your smartphone. I'm an iPhone guy myself but here's the idea that will work on any smartphone or tablet device...

3. Use a task manager on your computer, phone or tablet - handy for portability across all devices you use - and make a TO DO entry called "Blog fodder." Here is what mine looks like on the terrific to-do/task manager called Wunderlist:

4. Carry a notebook and pen. Everywhere. All the time. Yep, seriously. Pictured below is one of my favorites - the Dot Grid Journal from The Creatives Outfitter.

5. Keep a trusty pad by your bed. In the nightstand, on the nightstand, under your pillow, doesn't matter - but late at night, early in the morning and sometimes at 3am is when you WILL get your best ideas. And if you don't write them down, they are gone, baby, gone... I like these "NOTE TO SELF" pads from http://www.knockknockstuff.com:

6. Carry a pocket video camera. Sure, you have your phone. But if you want HD video, external mic capability, and some special features, why not keep one of these in your briefcase like I do? See a celebrity at a conference? Three-minute video interview - BOOM! See something amazing on the street or while traveling that's worthy of a video blog? Two-minute video blog - BAM! Lots and lots of ways you'll be able capture ideas with this little guy. I own this Kodak Playtouch which runs less than $90 and shoots in 1080HD. Awesome...

7. Use micro-notes. In addition to my main notebook you see pictured above, I also keep an "Action Cahier" which is a much smaller notebook. You can throw one of these in your car, one in your bag, and keep one around the office for jotting quick blog ideas, questions, brain blurbs, blog titles, subject lines, all sorts of random and useful idea-starters. If one of these is always nearby, your next brilliant idea doesn't stand a chance of escape!

Tags: business blogging, blogging 101, marketing speaker, marketing coach

And then leave a comment below with your questions, thoughts, and advice on the ideas above.

Are you a DO IT freak? Welcome to the club!! Please use the social media buttons at the top of this post to share it with your network. YOU are a rock star!