Do It! Marketing Blog: Marketing for Smart People™

17 vital differences between a market and an audience

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As a speaker, consultant, thought-leading executive or entrepreneur, you may have heard about the importance of building an audience for your work... Sounds great. 

But it's nowhere as important as developing a market for your expertise. 

Here are 17 vital differences between a market and an audience.

You can spend YEARS attracting and serving an audience that is NOT your market. And that's just sad, painful, and frustrating. 

These are as pernicious as they are deceptive. 

WHICH of these has been holding you back - confusing you - or set you to wondering how come you're not making more money?

Let's go down the list... 

  1. An audience listens - A market pays attention
  2. An audience wants entertainment - A market wants to solve problems
  3. An audience values an experience - A market values expertise
  4. An audience wants to watch - A market wants to act
  5. An audience wants information - A market wants implementation
  6. An audience reacts - A market responds
  7. An audience wants their questions answered - A market wants their answers questioned
  8. An audience wants you to be popular - A market wants you to be right
  9. An audience asks “What can you do?” - A market asks “What’s next?” and “What else?”
  10. An audience says, “Great show!” - A market says, “Great job!”
  11. An audience tells their friends - A market tells their boss
  12. An audience buys your book - A market reads your book
  13. An audience likes your ideas - A market implements your ideas
  14. An audience wants your autograph - A market wants to give you their signature
  15. An audience applauds - A market refers
  16. An audience says, “Thank you” - A market says, “Thank goodness!”

and finally - most important of all - read this next one as often as you need to...

17. An audience will HEAR you - A market will PAY you (well, often, and gladly)

Expert marketers not only build an audience - they develop a market for their value, ideas, products, services, and programs.

Want to apply for your Speaker Strategy Call to see how you can IMPLEMENT some of these concepts right away? Apply for your call here.

 

Tags: marketing for speakers, marketing for coaches, consultant marketing, consulting firm marketing, thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, marketing expert, marketing for trainers, marketing professional services firms, marketing coaching, expert marketing, professional speaker marketing, motivational speaker marketing, marketing consultant, marketing for authors, marketing for consultants, thought leadership, inbound marketing, professional services selling, lead generation, recognized authority, market vs. audience

Marketing for Experts: The Real Deal

Marketing expert marketing speaker og adThe ad above first appeared in Business Week in 1958 – 56 years ago!

The moral of the ad’s story was relevant then and it is even more relevant today: establish expertise and build relationships before you try to sell.

The good news is that experts win on value and generalists die on price. 

The bad news is that we live in far more cynical times than the sellers of the 1950’s; but more good news is that YOU have so many more tools available to help you address the problem.

If you're investing in "Expert Marketing" (it goes by several other names like inbound marketing, thought-leadership marketing, and content marketing)... then you've probably asked yourself: 

How (and when) will this generate a sale?

And that is completely the WRONG question.

By the time you're done reading this article/ rant/ manifesto, you'll see exactly why - AND you'll be able to ask (and answer) much better questions for your business right away. 

Asking when expert marketing will lead to a sale is like filling up your car's gas tank and asking, "Why aren't we there yet?" 

Answer: Because filling your car with gas is a NECESSARY but NOT SUFFICIENT step to getting you to your destination (a new customer or client).

Do you have a chance of arriving now that your gas tank is full? You bet.

Did you have a chance of getting there with your tank on empty? No way. 

Let's move on... 

Insight #1 You need to sell the same way that YOU buy.

Look at your email spam or bulk email folder. Yes, you. Yes, right now. I'll wait... 

tap... tap... tap... tap... You're back. Excellent.

Did you see that spam email from the toner cartridge company? Did you catch the pitch from the SEO firm that filled out your website's "contact us" form? Did you respond to that great deal on vacation cruises? NO? 

OK now pop over to your paper mail pile on your desk. Did you check out the latest "triple play" offer from Comcast (or whatever hellacious Cable Satan runs in your neck of the woods)? How about that compelling cell phone offer from Verizon? The Wall Street Journal subscription offer under that postcard? Or how about that postcard - you know, the one from the home heating oil company? NO? 

When's the last time you gave your credit card number over to a cold caller who interrupted your family dinner? NEVER??

I'm shocked...

Because you seem pretty excited about YOUR cold calls - and sending out YOUR spam - YOUR offers - YOUR postcards - YOUR sales messages.

The problem with doing it this way? In four words...

Zero. Value. For. Prospects.

And hello? YOU don't BUY this way. What in the world makes you think your prospects DO?

Look once more at the ad above - and answer one simple question: 

Question #1: What VALUE have I ADDED to my prospect's world in order to EARN the RIGHT to INVITE them to a conversation and OFFER my solutions to their urgent, pervasive, expensive problems?

Insight #2 Referrals are great - but they are neither deaf, dumb, nor blind

Next, you'll say that you don't NEED "expert marketing" because 99% of your business is repeat and referral business and it's always been that way and you don't see how this "newfangled marketing" is going to move the needle in closing more sales.

Do you seriously think that referrals don't check you out online before picking up the phone?

What messages are you sending to your valued referrals with...

a. Your outdated website (articles from 2008 are outdated, friends. And from 2003 even more so. And design aesthetic from 1997 most of all.)

b. Your sporadically updated blog that you leave dormant for 2 (or 4 or 6) months at a clip.

c. Your abandoned Twitter account you set up because someone said "you had to" and that now has 37 followers while your competitors have 3,000 (or a whole lot more.) 

d. Your sketchy, bare bones LinkedIn profile that has 300 connections but only 2 recommendations (From 2005. From people with the same last name as you.)

e. Your "glory days" articles and TV clips and PR placements from 20 (yes I'm serious), 10, or even 5 years ago. Nothing screams "has-been" like old media.  

Make no mistake: Getting repeat and referral business is great. But don't kid yourself that this absolves you from having a top-notch web presence, social media platform, and body of knowledge that is ultra-current, super-relevant, and obviously abundant.

In fact, you are leaving yourself open for EMBARRASSMENT if your advocates hear back from their referrals and find themselves in the awkward position of having to DEFEND you to them because your web presence has fallen behind and now casts your professional expertise into doubt.

Question #2: Does my overall web presence REASSURE and REINFORCE the referrals I earn with the most current, credible and relevant expert marketing messages, positioning, content, resources, and value that will make my advocates LOOK BETTER - not worse - for referring me? 

Insight #3 Expert Marketing is a 4-layer enchilada (aka You don't get to eat the delicious golden-brown cheese without first layering on the meat!!)

trusted advisor marketing DOIT

The first layer - at the core of the matter - is your Reputation. Your work. Your track record. If you stop there, you'll have a VERY hard time attracting NEW leads and prospects to your doorstep. "My work should speak for itself" is what a lot of very smart people say - smart people who have a hard time making their mortgage payments.  

The second layer is Amplification. Ways to make your "expert signal" stronger. Enter social media marketing, niche PR, article marketing, blogging, keyword research and search engine optimization. This is the key to spreading your ideas and broadcasting your expertise.

The third layer is Leverage. This is where you begin to capitalize on your "expert marketing" assets such as articles, blogs, videos, podcasts, interviews, white papers, special reports, book excerpts, and other value-first marketing tools. You can now reach out to high-probability prospects both individually (on LinkedIn for example) and collectively (on your blog for example). This is where your job becomes putting the right bait on the right hooks in the right lakes to catch the right fish.  

The fourth layer is Gravity. Just like Jim Collins talks about the "flywheel" concept in Good to Great (it takes a long time to get it spinning but then is very hard to stop because of the power of momentum) - this is where you start to see payoffs. More leads, better prospects, bigger opportunities, more conversations, higher profile alliances, more invitations to speak, publish, guest post, contribute, teach, and (drum roll please...) more invitations to do great work at premium fees for great clients who NOW know you, like you, and trust you enough to hand over 5- and 6-figure checks because their level of confidence in your expertise is pretty damn close to 100%.

Question #3: Do you want to make more sales to strangers? (Good luck with that). Or do you really want more people to recognize, respect, and request YOU by name when they have a need, project, or problem that they instantly see has "your name written all over it"? If that's your goal, then expert marketing is for you. 

Re-read the McGraw-Hill ad above and let's do a 21st century spin on it together...

  • I don't know who you are.
  • I don't read your blog. 
  • I don't subscribe to your newsletter.
  • I don't see your name in my industry's publications.
  • I don't hear my peers spreading your ideas.
  • I don't come across your content in Google searches.
  • I don't connect your solutions to my problems. 
  • I don't feel the gravity of your credibility or credentials.
  • I don't have any tangible way to gauge your expertise or experience.
  • Now -- what was it you wanted to sell me? 

So here's the ultimate (and most important) question for YOU: 

How can you realistically expect to SELL anything by NOT setting the necessary pre-conditions for ANY sale with Expert Marketing?

The answer is as simple as it is obvious: you can't. Just like you can't drive your car from Denver to Sheboygan just by filling up your gas tank. You need to get behind the wheel, plan your route, use your GPS, add more fuel along the way (and probably some beef jerky and Sno-Balls and root beer) AND put in the hours and the miles to get you to your destination.  

Nobody -- and I mean N-O-B-O-D-Y -- hires speakers, consultants or professional services firms sight unseen. You wouldn't. I wouldn't either.

And the facts prove out that today's buyers are just like YOU and ME. 

Expert marketing is a marathon, not a sprint. And as any marathoner will tell you - the best (and only) way to run a marathon is one mile at a time. 

What do you think? Please post YOUR COMMENTS below and... 

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Tags: marketing for speakers, marketing for coaches, consultant marketing, thought leadership marketing, professional services marketing, marketing expert, marketing for trainers, expert marketing, marketing for authors, marketing for consultants, content marketing, inbound marketing, professional services selling, lead generation

The Secrets of Smarter Marketing and Bigger Sales

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As you may know, my new book is coming soon... and I need your help...

If you pre-order the book today, you will get over $747 in business-building bonuses RIGHT NOW and LATER, you'll also get a minty-fresh book jam-packed with savvy marketing, sales and business development strategies, tactics and tools. (You'll be among the first to take delivery of the book the moment it is released - on or about June 5.) 

To check out the pre-order bonuses you'll get immediately when you buy today, visit: 
http://doitmarketing.com/book-bonus 

I'd love your help in climbing the amazon charts today - even before the book is released. Is it a good book? Obviously I think so... but fortunately, I'm not alone! Here are just a few other people's opinions...

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"One of the most practical marketing books you will ever read - so what are you waiting for?"
-- John Jantsch, author of "Duct Tape Marketing"

"Do It! Marketing is a complete system for effective marketing. It is a fun read and the ideas, tactics, strategies and exercises it provides will set you apart from your competition."
-- Mark Sanborn, author of "Fred 2.0" and "You Don't Need a Title to be a Leader"

"A terrific book packed with a gazillion smart ideas you can use immediately to supercharge your marketing. But beyond all those great ideas, Do It! Marketing shares key concepts and simple systems that will bring you more business with much less struggle." 
-- C.J. Hayden, author of "Get Clients Now!"
=====

When you pre-order today, you'll get more than $747 in instant-access bonus material from some of America's TOP business experts. Everything is waiting for you here:
http://doitmarketing.com/book-bonus  

-- David

p.s. Why should you buy today even though the book won't be out till June? Because in addition to the $747 in bonuses you'll get immediately when you pre-order today, you will also be invited to a series of private teleseminars, you'll get pre-order only bonus ebooks such as the Do It! Marketing Manifesto I'm creating for 800-CEO-READ, and more pre-order only gifts and surprises. As you know, I'm incredibly generous with folks like YOU who are fabulous enough to support my work and I tend to OVER-deliver like crazy. So pre-order the book today and then pop over to http://doitmarketing.com/book-bonus to claim all your goodies.
 
Thank you in advance for your help!

Tags: thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, marketing coaching, small business marketing expert, marketing coach, doit marketing, do it marketing, doitmarketing, sales and marketing, social media marketing, inbound marketing, internet marketing

Top 5 Blog Tune-Ups in 5 Minutes Each

marketing coach, top 5 blog tuneups, doitmarketing david newmanWant to get more marketing juice out of your business blog? 

Don't tell me - the answer is... Yes!

Ha - knew it!!

Sooooo... what should you be doing on that good old blog of yours - BESIDES blogging? 

Here are FIVE big ideas you can implement in FIVE minutes or less... and generate some pretty serious results FAST. 

1. Optimize past post titles. Based on your keyword and search engine optimization strategy, you probably have some great blog content with titles that are not optimized. For example, as a marketing speaker and marketing coach, two of my SEO key words (in case you couldn't tell!) are marketing speaker and marketing coach.

Sometimes, I'm good about including those keywords in my blog titles right when I post them. For example: 

Marketing Speaker: 5 Books You Oughta Buy NOW  

and

Marketing Coach: 17 Ways to Drive More Traffic FAST  

And sometimes, I'm not. For instance: 

23 things to say when you're asked for 'free consulting'

and

17 great answers to 'How much do you charge?' 

So if you go back to some of your older posts and change the titles to be more in line with your SEO keyword strategy, you'll attract new traffic and more traffic to your older (and probably underappreciated!) posts.

2. Add or update Calls to Action on your posts - including adding or updating the calls to action on your most popular posts which continue to generate a healthy volume of regular traffic.

A call to action is NOT a sales pitch - it's a way to OFFER value and INVITE engagement. For example, good calls to action for your business might include: 

This is the simplest and fastest path to convert visitors to leads to sales.

3. Reblog your golden oldies. If a topic worked really well, got a lot of comments, inbound links, and social media love the first time around, it may be time to revisit that topic.

Grab your old content and use that as a starting point for an updated new post - using 80% of the proven material from before and simply adding to it, enhancing it with newer examples, adding video, audio or other multimedia enhancements like Slideshare or Animoto

Add links to resources from other experts that relate directly to your content. Make sure to optimize the post's title, tags, categories and metadata to get some zesty Google juice, choose an eye-catching photo or graphic from Shutterstock.com or your favorite stock photo site and boom - you're done!

4. Use your blog to test new offers. Sometimes you want to put an offer out there to see what kind of response it might generate WITHOUT hitting your email list with a blast that might send more of your subscribers scurrying for the "Unsubscibe" button.

Your blog is a great place to send up "trial balloons" for new products, new services, new programs and new investable opportunities that you're not 100% sure are ready for major promotion via your ezine or email marketing efforts.

It's perfectly OK to "soft sell" occasionally - or even better, launch a short 3-question survey - on your blog to gauge your audience's interest in working with you in a new way.

5. Review older posts and find places to cross-promote your newer blog posts, your social media postings, your Flickr photos, your YouTube videos, or your other multimedia assets.

This is a great opportunity to build what are called "internal links" - links from one of your web pages or blog posts to another - to create a "web" of interlinked content and to boost the SEO of your overall site using anchor text that describes the content you are pointing people to.

For example, you might add the following to your older blog posts:

Tags: blogging for business, business blogging, doit marketing, marketing speaker, marketing coach

WHAT DO YOU THINK? Use the COMMENTS area below to leave your advice, insights and recommendations on these ideas to breathe new life into your blog...

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Marketing Coach: Top 10 Nifty Excuses for Marketing Failure

doit marketing excuses marketing sucks1As a marketing speaker and marketing coach, it makes me mad - like really REALLY mad - when business owners, entrepreneurs and executives responsible for sales and marketing results start to whine about how hard it is to generate leads, cashflow, customers, clients and revenue.

Guess who is NEVER to blame for failing in these scenarios?

Yup - you guessed it: THEM.

I recently read an article in the New York Times about a management consultant whose business - and I quote - "was drying up." In another part of the same article, the writer said that this consultant was "running out of work as a management trainer."

Really? There's no more work to be done? Corporate America is all fixed now? Hmmm... someone should send a press release. That's pretty big news.

"Work drying up" and "running out of work" are both terrific euphemisms for... YOU suck at marketing.

And/or you are unwilling to make changes, get help, partner, delegate, outsource, or innovate.

And ALL of these shortcomings are 100% your own damn fault.

So without further ado, here are the Top 10 Nifty Excuses for Marketing Failure. If you promise to ERASE these from your vocabulary starting immediately, you will be on a much better track to MAKE your numbers, IMPROVE your cashflow, and firmly PLACE responsibility for your failure OR success exactly where it belongs - 100% on YOU. 

1. Business is drying up.

2. We're running out of work.

3. The industry has changed.

4. All my old clients have retired or moved on.

5. Our prospects and customers no longer have a budget for what we do.

6. Competition is tougher than ever these days.

7. The economy has had a major impact on our revenues.

8. We're selling sugar - it's a total commodity and our customers know it. 

9. All prospects care about is price.

10. It's impossible to get through to anyone anymore - everyone hides behind voicemail and email and we can't even get a first conversation.

Do you know what all 10 of these are?

1. Excuses

2. That rare Japanese mushroom that Guy Kawasaki calls "Bull-Shitake"

Here's what they really mean - if you're interested in decoding them:

1. Business is drying up = Because you suck at marketing and can no longer rely on business that just falls in your lap.

2. We're running out of work = Because you haven't landed a piece of new business in over three years and because of that, your pipeline is as empty as a bead bucket on Mardi Gras.

3. The industry has changed = Because you haven't and it's so unfair that your outdated products, services, and programs are no longer relevant or valuable to today's buyers.

4. All my old clients have retired or moved on = See #2 above.

5. Our prospects and customers no longer have a budget for what we do = See #3 above.

6. Competition is tougher than ever these days = Because your competition has shifted, improved, streamlined, repositioned, repackaged, and innovated their way into your customers' hearts (and wallets) -- while you've been sitting on the sidelines watching the show with popcorn and a megaphone to amplify your whining.

7. The economy has had a major impact on our revenues = Because your successful competitors are saying the same thing -- only in a POSITIVE way -- as they've reinvented their value proposition to be MORE relevant, MORE valuable, and MORE necessary under the current economic climate than ever before. Hmmm... there's a good idea!

8. We're selling sugar - it's a total commodity and our customers know it = Because everything you DO and everything you SAY reinforces that impression. If YOU can't articulate the specific, tangible value of what you do vs. your competition, don't blame your customers. This goes way beyond what you SAY and how you say it - it impacts the very nature of your business, including what you DO and how you do it. 

9. All prospects care about is price = Because you've failed to articulate and distinguish your product or service to the point where they know any better. Experts win on value. Generalists die on price. If you look the same, sound the same, and act the same as the competition, then you have only yourself to blame for the endless stream of tire-kickers, price shoppers and broke-ass losers who are wasting your valuable selling time. 

10. It's impossible to get through to anyone anymore - everyone hides behind voicemail and email and we can't even get a first conversation = Because you're using old school interruption-style marketing and stupid sales tricks like cold calling and email spam. You need to integrate FOUR WORDS (embedded in the following two rules) into every marketing and sales strategy you deploy: 1. OFFER VALUE. 2. INVITE ENGAGEMENT. Do that -- and you'll get through.

Final word of advice - all of the excuses above can be summarized in one of two ways (both very fixable) - Your business is in trouble because of:

a. Failure to market and sell in new ways that are high-value, immediately relevant and sharply prospect-focused.

b. Failure to adapt, evolve and innovate your own mix of products, services, programs, and solutions.

Zen saying: A bend in the road is never a dead end. Unless you fail to turn.

What do you think? Have I pissed you off? Made you think? Made you money? Please use the COMMENTS area below to share your thoughts...


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Tags: marketing speaker, marketing strategy, marketing success, consulting firm marketing, thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, marketing professional services firms, marketing coaching, competitive analysis, professional speaker marketing, marketing coach, marketing strategist, motivational speaker marketing, speaker marketing, marketing consultant, sales and marketing, marketing tips, inbound marketing

Marketing Coach: Skills Shaping on LinkedIn

skills shaping on linkedin marketing coach david newman doitmarketingAs a marketing speaker and marketing coach, I get a ton of questions about LinkedIn.

Although I'm no social media expert like my pal Corey Perlman, I have learned a thing or two about the REAL value of using the Skills feature on LinkedIn.

In case you missed it, here's my earlier post with a video that walks you through the REAL value of LinkedIn Skills and how YOU can maximize the connection value of endorsing the Skills of folks in YOUR network.

Below is part 2 of the series: Skills Shaping on LinkedIn showing you how you can decide EXACTLY which Skills are featured are on your profile, and how much you'd like to emphasize each.

After watching this video, you'll discover that YOU are 100% in control when it comes to your LinkedIn Skills: which ones you'd like to feature - and which ones you'd like to turn down or turn off - and why.

That's called "Skills Shaping" and you'll find it VERY handy...   

(Hit the "full screen" icon in the lower right for a bigger, sharper video)

Are we connected yet on LinkedIn? If not, I'm happy to put my professional network at your disposal here.

(And if we ARE connected and if you're comfortable doing so, would you be wonderful enough to give some love to the Skills you see on my profile? Thank you in advance for your help.)

---

What do you think? Please use the COMMENTS area below to share your experience and opinions about the Skills feature of LinkedIn...

Tags: marketing for speakers, marketing speaker, thought leadership marketing, social media, linkedin, linkedin skills, marketing professional services, professional services marketing, trusted advisor marketing, marketing coaching, professional speaker marketing, marketing coach, marketing for authors, marketing tip, social media marketing, inbound marketing, public speaker marketing

Professional Services Marketing: How to Profit from 3PR

professional services marketing 3 prsmIndependent research with over 700 professional services firms proves that the #1 source of business is “Making warm calls to existing clients” – no surprise there.

But the #1 source for generating NEW clients is “Speaking at conferences, seminars and trade shows.” (Wellesley Hills Group, Trends in Professional Services Lead Generation Report)

So if you want to win NEW business from NEW clients, speaking is your most direct path to that goal.

Yet if yours is like the majority of firms, you haven’t yet cracked the code on how to put all the pieces together to make speaking pay off for YOUR partners, YOUR executives and YOUR team to consistently attract YOUR best prospects and clients.

By the time you're done reading this post, you will understand how to unleash the power of 3PR in your firm's business development efforts, including the #1 strategy - speaking.

Question: As a professional services firm principal, managing director, CEO, partner, or practice leader... Is this you?

  • "We often get beat up on price because we have no credibility with prospects who've never heard of us before"
  • "I'm constantly asked for new marketing tools, brochures and presentations but nothing seems to help"
  • "How do I know which marketing strategies and tools will help us close more sales?"
  • "There has to be a more systematic way we can market our services"
  • "There are so many new ways to reach buyers these days; should we be using social media, blogs, podcasts, video? And do any of those even work in our industry?"

If any of the above statements sound familiar then it makes sense for you to explore the power of 3PR -- Personalized Professional Public Relations. 

3PR is a combination of strategies, tactics and tools designed to help you and your professional services firm accomplish one or more of these seven key business objectives:

  1. New Lead Generation
  2. Building Credibility and Brand Preference
  3. Connecting with Media & Industry Analysts
  4. Opportunities to Engage Your Top Talent
  5. Management Development
  6. Thought-Leading Content Creation
  7. Contribution to Your Professional Community

Let's unpack specifically what we mean by 3PR - Personalized Professional Public Relations: 

  • Personalized: Your firm is made up of individuals. Each member of your team has specific strengths, capabilities, preferences and personalities that can be leveraged in marketing, positioning, and amplifying the messages your firm wants to impress on your prospects, your clients and your influencers in your target markets.
  • Professional: 3PR has one goal - professional exposure for your firm's expertise, products, services, and value proposition. Many professional services firm partners and practice leaders shy away from the spotlight of 3PR saying, "It's not about me." While this is true, it certainly IS about YOU providing value, expertise and guidance to help your target market succeed. 
  • Public: Your team may be top-notch with proven expertise that generates amazing results for your clients. However, if you don't make your expertise public, you will suffer what many small and midsized firm principals describe in frustration as "Best Kept Secret Syndrome." 3PR puts your expertise in front of prospects -- exactly where it belongs if you want to generate new business more easily and more often.
  • Relations: Stop thinking in terms of "closing the sale" and focus rather on building relationships with your audiences, readers, followers and fans. The content that you share in a typical 3PR campaign is useful, valuable, actionable, specific and insightful. Do this consistently and you'll build trust, likeability and a reputation for excellence. So when a need arises, you and your firm will be on speed dial and your prospects will consider it a serious mistake to hire anyone else. 
The three pillars of a typical 3PR campaign: 
  1. Speaking: Targeting profit-rich speaking engagements in front of audiences composed of high-probability prospects. Then developing a "marketing magnet" presentation that will engage, attract and convert prospects to take the next step in your new client acquisition process. 
  2. Writing: Articles, white papers, special reports, blogs, tip sheets - anything that your prospects will find valuable and relevant. You and your firm need to become known for creating and sharing a consistent stream of high-quality information that solves your prospect's problems. Yes, even before they hire you! (Note: Traditional PR - placing articles in hardcopy and digital venues that your prospects read and respect - although possibly important for your firm - is generally icing on the cake since the web has made ALL of us into publishers.)  
  3. Social media: Social media platforms like Twitter and LinkedIn now generate up to 40% of website traffic for successful professional services firms. If you and your firm are not taking advantage of these social media platforms to offer value and invite engagement with your target market, you are missing a significant opportunity to generate new leads and stimulate meaningful prospect conversations.   

The overall impact of a 3PR campaign can be boiled down to one word: Expertizing.

Expertizing is the cumulative effect of your speaking, writing and social media efforts. Taken to the extreme, it might even result in your writing a non-fiction business book to position you and your firm as thought-leaders.

It includes the ability of SEVERAL of your firm's principals and executives to clearly and confidently deliver a kickass presentation at trade shows, conferences and industry events.

And it includes positioning your firm's key leaders as experts via your website, videos, media kits, social media presence, articles in trade publications, regular blogging and perhaps even establishing an internal speaker's bureau function to more efficiently pursue, track and land speaking engagements for your key executives in front of audiences that matter. 

So the question is... How successful are you at these 3PR strategies to drive your firm's credibility, visibility and revenue? 

And do you do it "once in a while" with mixed results or "in between projects" when you have some staff utilization cycles to fill?

If your firm is already consistently doing a great job - welcome to the 1% club. If not, we should talk. Call me at (610) 716-5984 or drop me an email (david@doitmarketing.com) and let's have a conversation about how you can LEVERAGE the power of 3PR to generate MORE Leads, BETTER Prospects and BIGGER Revenues for your professional services firm. 

p.s. If you prefer to check out how you're doing right now - take our FREE "Thought Leadership Platform" Assessment by clicking on the button below: 

marketing for professional services firms assessment

Tags: consulting firm marketing, marketing professional services, professional services marketing, marketing professional services firms, public relations, motivational speaker marketing, marketing for consultants, doit marketing, social media marketing, inbound marketing

Trusted Advisor Marketing: Why You're Asking the WRONG Question

Marketing expert marketing speaker og adThe ad above first appeared in Business Week in 1958 – yes that’s right over 50 years ago! The moral of the ad’s story was relevant then and it is even more relevant today: build relationships before you sell.

The bad news is that we live in far more cynical times than the sellers of the 1950’s; the good news is that YOU have so many more tools available to help you address the problem.

If you're investing in "Trusted Advisor Marketing" (it goes by several other names like inbound marketing, thought leadership marketing, and content marketing)... then you've probably asked yourself: 

How (and when) will this generate a sale?

And that is the completely WRONG question to ask.

By the time you're done reading this article/ rant/ manifesto, you'll see exactly why - AND you'll be able to ask (and answer) much better questions for your business right away. 

We interrupt with a brief metaphor... Asking when trusted advisor marketing will lead to a sale is like filling up your car's gas tank and asking, "Why aren't we there yet?" 

Answer: Because filling your car with gas is a NECESSARY but NOT SUFFICIENT step to getting you to your destination (a new customer or client).

Do you have a chance of arriving now that your gas tank is full? You bet.

Did you have a chance of getting there with your tank on empty? No way. 

Let's move on... 

Insight #1 You need to sell the same way that YOU buy.

Look at your email spam or bulk email folder. Yes, you. Yes, right now. I'll wait... 

tap... tap... tap... tap... You're back. Excellent.

Did you see that spam email from the toner cartridge company? Did you catch the pitch from the SEO firm that filled out your website's "contact us" form? Did you respond to that great deal on vacation cruises? NO? 

OK now pop over to your paper mail pile on your desk. Did you check out the latest "triple play" offer from Comcast (or whatever hellacious Cable Satan runs in your neck of the woods)? How about that compelling cell phone offer from Verizon? The Wall Street Journal subscription offer under that postcard? Or how about that postcard - you know, the one from the home heating oil company? NO? 

When's the last time you gave your credit card number over to a cold caller who interrupted your family dinner? NEVER??

I'm shocked...

Because you seem pretty excited about YOUR cold calls - and sending out YOUR spam - YOUR offers - YOUR postcards - YOUR sales messages.

The problem with doing it this way? In four words...

Zero. Value. For. Prospects.

And hello? YOU don't BUY this way. What in the world makes you think your prospects DO?

Look once more at the ad above - and answer one simple question: 

Question #1: What VALUE have I ADDED to my prospect's world in order to EARN the RIGHT to INVITE them to a conversation and OFFER my solutions to their urgent, pervasive, expensive problems?

Insight #2 Referrals are great - but they are neither deaf, dumb, nor blind

The next thing you're going to tell me is that you don't NEED "trusted advisor marketing" because 99% of your business is repeat and referral business and it's always been that way and you don't see how this "newfangled marketing" is going to move the needle in closing more sales.

Do you seriously think that referrals don't check you out online before picking up the phone?

What messages are you sending to your valued referrals with...

a. Your outdated website (articles from 2008 are outdated, friends. And from 2003 even more so. And design aesthetic from 1997 most of all.)

b. Your sporadically updated blog that you leave dormant for 2 (or 4 or 6) months at a clip.

c. Your abandoned Twitter account you set up because someone said "you had to" and that now has 17 followers while your competitors have 3,000 (or a whole lot more.) 

d. Your sketchy, bare bones LinkedIn profile that has 300 connections but only 2 recommendations (From 2005. From people with the same last name as you.)

e. Your "glory days" articles and TV clips and PR placements from 20 (yes I'm serious), 10, or even 5 years ago. Nothing screams "has-been" like old media.  

Make no mistake: Getting repeat and referral business is great. But don't kid yourself that this absolves you from having a top-notch web presence, social media platform, and body of knowledge that is ultra-current, super-relevant, and obviously abundant.

In fact, you are leaving yourself open for EMBARRASSMENT if your advocates hear back from their referrals and find themselves in the awkward position of having to DEFEND you to them because your web presence has fallen behind and now casts your professional expertise into doubt.

Question #2: Does my overall web presence REASSURE and REINFORCE the referrals I earn with the most current, credible and relevant marketing messages, positioning, content, resources, and value that will make my advocates LOOK BETTER - not worse - for referring me? 

Insight #3 Trusted Advisor Marketing is a 4-layer enchilada (aka You don't get to eat the delicious golden-brown cheese without first layering on the meat!!)

trusted advisor marketing DOIT

The first layer - at the core of the matter - is your Reputation. Your work. Your track record. If you stop there, you'll have a VERY hard time attracting NEW leads and prospects to your doorstep. "My work should speak for itself" is what a lot of very smart people say - smart people who have a hard time making their mortgage payments.  

The second layer is Amplification. Ways to make your "signal" stronger. Enter social media marketing, niche PR, article marketing, blogging, keyword research and search engine optimization. This is the key to spreading your ideas and broadcasting your expertise.

The third layer is Leverage. This is where you begin to capitalize on your "trusted advisor" assets such as articles, blogs, videos, podcasts, interviews, white papers, special reports, book excerpts, and other value-first marketing tools. You can now reach out to high-probability prospects both individually (on LinkedIn for example) and collectively (on your blog for example). This is where your job becomes putting the right bait on the right hooks in the right lakes to catch the right fish.  

The fourth layer is Gravity. Just like Jim Collins talks about the "flywheel" concept in Good to Great (it takes a long time to get it spinning but then is very hard to stop because of the power of momentum) - this is where you start to see payoffs. More leads, better prospects, bigger opportunities, more conversations, higher profile alliances, more invitations to speak, publish, guest post, contribute, teach, and (drum roll please...) more invitations to do great work at premium fees for great clients who NOW know you, like you, and trust you enough to hand over 5- and 6-figure checks because their level of confidence in your expertise is pretty damn close to 100%.

Question #3: Do you want to make more sales to strangers? (Good luck with that). Or do you really want more people to recognize, respect, and request YOU by name when they have a need, project, or problem that they instantly see has "your name written all over it"? If that's your goal, then trusted advisor marketing is for you. 

Re-read the McGraw-Hill ad above and let's do a 21st century spin on it together...

  • I don't know who you are.
  • I don't read your blog. 
  • I don't subscribe to your newsletter.
  • I don't see your name in my industry's publications.
  • I don't hear my peers spreading your ideas.
  • I don't come across your content in Google searches.
  • I don't connect your solutions to my problems. 
  • I don't feel the gravity of your credibility or credentials.
  • I don't have any tangible way to gauge your expertise or experience.
  • Now -- what was it you wanted to sell me? 

So here's the ultimate (and most important) question for YOU: 

How can you realistically expect to SELL anything by NOT setting the necessary pre-conditions for ANY sale with Trusted Advisor Marketing?

The answer is as simple as it is obvious: you can't. Just like you can't drive your car from Denver to Sheboygan just by filling up your gas tank. You need to get behind the wheel, plan your route, use your GPS, add more fuel along the way (and probably some beef jerky and Sno-Balls and root beer) AND put in the hours and the miles to get you to your destination.  

Nobody -- and I mean N-O-B-O-D-Y -- hires speakers, consultants or professional services firms sight unseen. You wouldn't. I wouldn't either.

And the facts prove out that today's buyers are just like YOU and ME. 

Trusted Advisor marketing is a marathon, not a sprint. And as any marathoner will tell you - the best (and only) way to run a marathon is one mile at a time. 

What do you think? Please post YOUR COMMENTS below and... 

trusted advisor marketing for speakers, consultants, experts

Tags: marketing for speakers, marketing speaker, marketing strategy, thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, small business marketing expert, public relations, professional speaker marketing, marketing ideas, marketing strategist, marketing consultant, small business marketing, thought leadership, small business marketing speaker, content marketing, inbound marketing

Marketing Coach: How to identify with your prospects on your blog

marketing concept business bloggingGuest post by Diana Urban

Some of the benefits of having a business blog is that you can generate leads from qualified prospects who visit, establish yourself as an industry thought-leader, and build business relationships in the blogosphere. This is most effectively done if you identify the persona(s) you're targeting and establish your voice when launching your blog.

The first things to consider are:

  • Who are you writing for?
  • What are you writing about?
Know your audience
Think about the type of person, on average, who you want to attract to your blog. Is it a 40-year-old head of manufacturing? Does he have a family? What are the pressures he faces? What is he interested in? What kinds of things does he do and read? Or perhaps your target audience is a 24 year-old professional who lives in a major city. What does he look like? What motivates him? What interests him? You should develop marketing personas for the types of prospects you want to attract to your blog so you have a mental picture of who you are writing for, and you can easily communicate this to others.

Brainstorm articles
Considering your marketing personas, brainstorm some articles you might write to appeal to your readers. Come up with 5 or 10 topics you could write about.

Keep tabs on related blogs
Find related blogs on the web; these can serve as an inspiration and to connect with fellow industry experts. Engaging with related blogs to understand:
  • What are the current hot topics in your industry
  • Common topics that personas in your industry enjoy reading
  • Gaps in topics that you can cover in your blog
As you find blogs that are interesting, subscribe to them via RSS or email. 

Comment on related blogs
As you skim the articles, try to think of interesting and insightful comments you might be able to leave. Note that "nice article" and "I agree" are NOT interesting or insightful. If you can think of a good comment, leave it. If you can't, just move on. The goals of commenting on articles are:
  • Develop a reputation in the blogosphere as a thought leader
  • Generate some site traffic through any link to your website that you can leave in the comment
  • Get the blogger's attention, which is useful later when you are initially promoting your blog and building links
  • Get comfortable projecting your voice and joining the conversation happening on the web
  • Over the course of a week or two, as you continue to read blog articles and leave comments, you should start to get a pretty good sense of what other bloggers are saying, the kind of content people in your industry like to read, current hot topics, etc.
Based on all the work you've done, you should now be able to articulate the "who" and "what" of your blog. Congratulations!!

Need help blogging? Contact us and we can help you get going and keep going with a prospect-magnet business blog.

Tags: consulting firm marketing, marketing professional services, professional services marketing, done for you marketing, professional speaker marketing, small business marketing, marketing mix, social media marketing, content marketing, business blogging, inbound marketing, internet marketing

Marketing Coach: Your Blogging Quick-Start Guide

blogging for business bwWant to Grow Your Business With Blogging? Here’s Your Quick-Start Guide

Guest post by Claudia Somerfield

One of the easiest and most powerful tools for growing your business is the business blog. Most marketing advisers suggest including a business blog as a sales tool. If you are a business owner, entrepreneur, or thought-leading professional and want to expand your influence with blogging, here is a quick-start guide that will have you up and running in no time at all.

Start with a clear plan

A common mistake that many businesses make when they start a blog is not having a long term plan in place. This applies to various aspects of the blog.

Consider these questions:

  • What is the core purpose of your blog?
  • How do you want it to look?
  • What should be the writing style and tone of your blog posts?
  • How openly do you want to position your blog as a sales tool?
  • What kind of interface do you want to offer your blog readers to contact you?
  • How do you want people to find your blog on a web search?

Having a clear cut strategy makes your blog much more focused, consistent and professional.

The web is often referred to as a fickle medium. If your blog readers do not find your blog of value, they will not return, they will not click through to your products or services, and they will not promote it by sharing it on their social networks.

At the end of the day, your reader looks for value, and your long term plan can help determine the specific nature and scope of the value you will offer.

Select your tool

The interface that you will use to upload and publish content on your blog is known as your blogging platform. There are several popular blogging platforms that you can choose from such as Blogger, Wordpress, and TypePad. While your web developer may provide you with a "home-made" interface on your website to create and add content to your blog, it is much easier and more efficient to integrate one of the more popular platforms. Take a look at what these platforms offer, and choose the one that appeals to you the most.

Create classy content

If you want your business blog to attract readers, and if you want the blog to become an integral part of your business strategy, you will have generate high quality content. You may want to employ the services of a professional blogger or content writer for this or you can do it yourself.

In the context of a business, there is no one who knows the nuances of the business better than you. However, you will want to keep in mind that it takes consistent posting of good content on a regular basis on your blog for it to grow in value.

Many business blogs make the mistake of compromising quality of content for quantity, over-using techniques like link building and search engine optimization to get more traffic to their blogs, but across time, they fail to engage the readers or to get them to respond to their call to action.

Promote

The key to popularizing your blog is to promote it. This can be as simple as sending out email announcements every time you update your blog, sharing it on your social networks, and notifying what are known as pinging services that will update web directories with your new content.

Social bookmarking sites are another commonly used promotion tool. The most popular social bookmarking platforms that are worth your time are Delicious, Digg, and StumbleUpon.

Network

Start building relationships with other business bloggers. Promote their work on your networks. This may seem counterproductive especially if they are your competitors, but it will establish you as a fair and open networker. This will also help you study other business blogs and learn the tricks of the trade. Study how they use interesting content to get their readers attention and how they convert it either into return visits or a click through to products and services.

Visit other blogs and leave your opinions in the comments section. As people take note of your opinion, you will find them wanting to network with you and your blog. As with everything in life, blogging for business has a certain amount of give and take involved. The more you give, the greater your chances of taking something back.

Business blogging is proven strategy that will help your business grow. However, for a blog to be noticed and acquire a reputation among readers and clients, it takes time and dedicated effort.

Study the basics of search engine optimization and keyword research so that you are able to bolster your content with the technical strength it needs to reach the top of search results. Make your content interesting and useful.

Remember that your blog posts are not direct sales messages, but rather high-value assets with which to build a community of interested readers who are your potential customers.

As you grow your dedicated readership, you will find that your blog has become a significant source of web traffic, leads, referrals, and new business.

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About the author: Claudia is a blogger by profession. She loves writing on luxury and technology. She recently read an article on a t-rex car that attracted her attention. Her next writing project involves a flying car.

Tags: marketing for speakers, marketing speaker, marketing success, marketing for coaches, consulting firm marketing, marketing concept, marketing agency, new media, marketing professional services, blog, done for you marketing, professional speaker marketing, marketing ideas, marketing coach, marketing strategist, motivational speaker marketing, marketing consultant, small business marketing, small business marketing speaker, marketing tip, content marketing, inbound marketing, becoming an expert, internet marketing