Do It! Marketing Blog: Marketing for Smart People™

Marketing Coach: Skills Shaping on LinkedIn

skills shaping on linkedin marketing coach david newman doitmarketingAs a marketing speaker and marketing coach, I get a ton of questions about LinkedIn.

Although I'm no social media expert like my pal Corey Perlman, I have learned a thing or two about the REAL value of using the Skills feature on LinkedIn.

In case you missed it, here's my earlier post with a video that walks you through the REAL value of LinkedIn Skills and how YOU can maximize the connection value of endorsing the Skills of folks in YOUR network.

Below is part 2 of the series: Skills Shaping on LinkedIn showing you how you can decide EXACTLY which Skills are featured are on your profile, and how much you'd like to emphasize each.

After watching this video, you'll discover that YOU are 100% in control when it comes to your LinkedIn Skills: which ones you'd like to feature - and which ones you'd like to turn down or turn off - and why.

That's called "Skills Shaping" and you'll find it VERY handy...   

(Hit the "full screen" icon in the lower right for a bigger, sharper video)

Are we connected yet on LinkedIn? If not, I'm happy to put my professional network at your disposal here.

(And if we ARE connected and if you're comfortable doing so, would you be wonderful enough to give some love to the Skills you see on my profile? Thank you in advance for your help.)

---

What do you think? Please use the COMMENTS area below to share your experience and opinions about the Skills feature of LinkedIn...

Tags: marketing for speakers, marketing speaker, thought leadership marketing, social media, linkedin, linkedin skills, marketing professional services, professional services marketing, trusted advisor marketing, marketing coaching, professional speaker marketing, marketing coach, marketing for authors, marketing tip, social media marketing, inbound marketing, public speaker marketing

Marketing Coach: Your Prospects...

prospects not tired of you

What do you think? Comments? Questions? Ideas? 

Tags: marketing for speakers, professional services marketing, marketing expert, marketing coaching, small business marketing expert, professional speaker marketing, marketing coach, marketing consultant, marketing for authors, small business marketing coach

Marketing Coach: The REAL Value of LinkedIn Skills

doit marketing linkedin skillsAs a marketing speaker and marketing coach, I get a ton of questions about LinkedIn.

Although I'm no LinkedIn expert like my pal Viveka Von Rosen, I have learned a thing or two about the REAL value of using the Skills feature on LinkedIn.

Here's a short video to walk you through how YOU can maximize the connection value of endorsing the Skills of folks in YOUR network: 

(Hit the "full screen" icon in the lower right for a bigger, sharper video)

As you've heard me say about many other social media marketing tools and tactics - the power of using LinkedIn Skills is really not about YOU. No good marketing, sales or business development tactic ever is. 

It's about THEM. 

What do you think? Please use the COMMENTS area below to share your experience and opinions about the Skills feature of LinkedIn...

doit marketing using endorsements on linkedin

Tags: marketing for speakers, marketing success, thought leadership marketing, social media, linkedin, professional services marketing, trusted advisor marketing, professional speaker marketing, marketing coach, success tips, marketing for authors, marketing for consultants, thought leadership, marketing tip, social media marketing, public speaker marketing

10 Rules for Building Long Lasting Email Marketing Relationships

email marketing tipsGuest column by Ryan Pinkham, Engagement Marketing

Engagement marketing is a lot about relationships.

Your current customers are the lifeblood of your business. These are people who know you, the products and services you provide, and who return week after week and month after month to see you again.

Your current customers are also your best source of new business—especially those who you’ve built a relationship with in the past.

That’s because when you build a relationship with your target audience, they’ll not only be more likely to do business with you again, but will also feel more comfortable referring you to a friend, family member, or colleague.

Email marketing is a powerful tool in your toolbox for building those relationships online.

[Ed: The email marketing software we use at Do It! Marketing is Constant Contact. Click here for a 60-day free trial.] 

By connecting with customers in their inbox each month, you’ll stay top of mind with your target audience. And by delivering content they enjoy, can use, and want to engage with, you’ll build trust with the people who already know you best.

Here are 10 tips for building long lasting email marketing relationships:

1. Get to know each other before things get serious

You should never start any relationship until you really get to know each other. You may think that you know your customers, you might even see them every day, but until they are comfortable enough to share their email address with you, don’t assume anything.

That doesn’t mean you shouldn’t ask. Having a sign-up sheet at your business or a Join My Mailing List feature on your website or Facebook Page is a great way to start things off.

2. Make sure you have something in common

Without common interests, your relationship is never going to work. If someone has signed up for your email newsletter, that means you have at least something in common, but you have to make sure the content of your emails remains relevant to keep the relationship going long term.

Keep an eye on whose reading and who’s opting out. It’s a good way to see who’s engaging with your content and who is not. Just keep in mind, sometimes it’s just not meant to be and it might not always be your fault.

3. Don’t take them for granted

Your customers should be the most important thing to you … or at least to your business. They aren’t just names on a list; they are people who want to be appreciated. Once your subscribers start to feel like they aren’t being valued, they’ll be packing their bags.

Show that you appreciate them by getting exclusive with content, whether that’s an informative article or a coupon. Also keep an eye on how often you’re sending emails. Be careful not to smother your list by overloading their inbox—remember, sometimes less really is more.

4. Be yourself

Think of every newsletter as a first date. It’s your chance to make a first impression and to show your list what you’re all about. You already know they’re interested, they said “yes” to joining your list, didn’t they? Be confident. Don’t be afraid to have fun with it.

5. Make sure your signals are getting through

Your relationship’s not going to go anywhere if your signals are getting lost in translation. When you get someone’s number for the first time, you better make sure you get all the digits, right?

It’s the same thing with your emails, make sure your recipients have an easy way of giving you accurate contact information so your messages get to where they are meant to go.

6. Earn their trust

Trust. It’s the most important part of any relationship. The best way to prove your customers can trust you is by showing them you can keep a secret. That means never EVER sharing your customer’s contact information with someone else. They trust you to protect their email addresses and once you break that trust, it’s tough to get it back.

7. Set realistic expectations

A great way to set expectations for your customers is by sending a welcome email. It helps make a good first impression and gives you a chance to show your intentions. Just don’t make promises you can’t keep. If your newsletter is going to be a monthly newsletter, it needs to be a monthly newsletter.

8. Dress the part

This should be an easy one. All you need to do is find the best “clothing” store for email newsletters.

Constant Contact has plenty of outfits to fit any business or organization and they’re easy to customize to fit the look and feel of your brand. Not only that, it's easy for you to use the same template for each of your newsletters. That way you don’t have to worry about showing up wearing two different colored socks. 

9. Be responsive

Just because you’re the one sending out your newsletter, that doesn’t mean you’re the only one who has something to say. Like in any relationship, you need to be good at listening.

Send out a question in your next email or use a survey to get customer feedback. This is a good way to show you care - and to get valuable feedback on what your buyers want!

10. Pay attention to the details

I don’t mean that you need to clean your fingernails and brush your hair (although you probably should anyway). I mean you need to be aware of how things are going AND pay attention to how your relationship is progressing.

Keep an eye on your email reports. Watch your open rates, click-through rates, and opt-outs. They’re a good way to see if things are really going as well as you think they are.

Build relationships online and off with a WOW! experience

Remember: the best way to build relationships is by providing a WOW! experience online and off.

Make sure your email marketing reflects the type of service you provide and you’ll build long lasting relationships to help grow your business.

What rules do you follow with your email marketing relationships? Use the COMMENTS area below to share your advice and insights...

Originally posted on the Engagement Marketing blog.

Tags: marketing for coaches, marketing concept, thought leadership marketing, professional services marketing, trusted advisor marketing, email marketing, small business email, professional speaker marketing, marketing coach, small business marketing, marketing for authors, small business marketing coach, marketing tips, email newsletter, technology marketing

Marketing Coach: Your Product Development Strategy

doit marketing coach product development strategyLet’s talk about YOUR product development strategy. This is about creating products with intention. And let me back up a step and define what I consider “creating a product” to be.

It could be you wanting to write a book, produce audio, video, or online assets, package a coaching or consulting program, or otherwise "productize" your expertise. It does not necessarily need to be a product you hold in your hand, although sometimes it certainly is.

Quick story. I was working with one of my clients who was a very gifted speaker who had been working a long time in her niche. She would go from keynote to keynote, seminar to seminar. Finally, she got tired of having 100% of her income tied to her personal time, attention and presence.

She said to me, "David I need products. And I have a crazy busy schedule coming up over the next 2-3 weeks with good opportunities to be in front of LOTS of potential prospects."

Mind you, she was NOT speaking to audiences of thousands – her typical audience was probably like yours – between 50 and 250 people at state and regional conferences.

She asked me, “What’s the easiest product I can create?” And we decided that the easiest product for her wasn’t a product at all – it was to package and sell access to her time and expertise. Later, products could be developed as a standalone revenue stream. 

So we created a single 8.5 x 11 piece of paper. Long story short, she emerged from those 2-3 weeks of speaking engagements with over $20,000 of coaching and consulting clients.

The point: your product strategy needs to fit YOU – your personal strengths, preferences, and the needs of your particular business.

If you love writing strategies, focus on writing products.

If you love coaching and consulting, develop coaching and consulting products.

If you love training, develop training products.

If you love video, develop video products.

The key to your product development game plan is to make it Easy, Effortless and Enjoyable.

_______

Want to kick your product development into high gear? Good news - the next Product Development Toolkit program launches on March 5 and we still have a few open seats remaining at Early Bird prices. Program details and registration info are online for you here

Tags: marketing for speakers, marketing speaker, marketing for coaches, thought leadership marketing, marketing professional services, trusted advisor marketing, marketing expert, marketing professional services firms, marketing coaching, product development, marketing coach, marketing strategist, marketing for authors, doit marketing, do it marketing, doitmarketing, content marketing, product development for experts

Business Book Review: THREE books for the price of one

doit marketing business book reviewsHere's another in my series of marketing and business book reviews - but not just any old business books.

Fire starters...

Game changers...

Show stoppers...

Books that will transform the way you think about your work, about your business, and - yes - about your life.

Ready? Take a look...

What do you think? Please leave a COMMENT below to share your experiences with this book, with this author, or with other game changing books that YOU recommend...

Tags: marketing for speakers, consultant marketing, thought leadership marketing, professional services marketing, marketing expert, professional speaker marketing, marketing ideas, marketing coach, success tips, marketing for authors, marketing for consultants, business book review

Marketing Coach: It's OK Not to Blog...

It's OK not to blog daily. 

It's OK to blog daily. 

It's just NOT OK not to blog. 

Ya dig?

Tags: Marketing coach, blogging for business, marketing for speakers, marketing for authors

Leave a COMMENT below with a link to YOUR blog and let's send some Google juice your way. (Fair warning: No spam links or Gucci handbags or MLM offers please.)

doit marketing it's ok not to blog

Tags: marketing for speakers, marketing speaker, thought leadership marketing, marketing professional services, blog, trusted advisor marketing, blogging for business, marketing coaching, marketing coach, marketing for authors, business blogging

Marketing Coach: 7 Steps to Guess-Free Product Development

7 steps product developmentIf you are looking to write a book, produce audio, video, or online assets, package a coaching or consulting program, or otherwise "productize" your expertise, keep reading... you'll like this post. 

You're getting a simple, repeatable process for guess-free product development that ensures you only create products that your target market will be eager to buy.

Here is your 7-step process in a nutshell: Scan, Survey, Analyze, Productize, Test, Package, Deliver.

Scan is step 1 and it's simple – do a competitive scan and see what else is out there that solves – or claims to solve – the same pains, problems, heartaches and headaches as your brilliant product or program. We’ll come back to that “claims to solve” issue a little later. But you have to know what alternative and competing products are out there. Otherwise, you’ll have a very hard time with articulation and distinction.

Survey is step 2 – you must survey members of your target market. When I work with folks individually or in groups, we do a very detailed survey step and you get models and templates of surveys that I’ve used and my clients have used with great success. The questions are simple – which of these aspects of the problem are most urgent for you? What are you looking to solve? What have you tried to solve it so far? Why hasn’t that worked? What would a “dream solution” look like that addresses everything you need solved?

Analyze is step 3 – this is where you collect and collate all the data you’ve received using simple tools like Survey Monkey or Zoomerang.com. I also strongly recommend more personal interviews during the analyze step where you can spend quality time with folks in your target market and learn more intimate details of what they are up against when dealing with your area of expertise. You need to go deep here – find the issues behind the issues. Surface the deeper needs that lie beneath the waterline of the iceberg that everyone else is claiming to help them with. This will put you miles ahead when it comes to offering what I call the “Ah, at last” solution.

Step 4 is Productize – this is where you start to put the pieces together. There are 2 parts to productize – one is writing zero-draft marketing copy. This is the skeleton of bullets, sound bites and short phrases that capture what your product does, what it means to them, why it’s FSB – faster, smarter, better than anything else out there. The second half of productize is to put the skeleton product out there – what I call the bones of your product – the snippets, scripts, tools, templates, worksheets, checklists, forms and other raw material – powerpoints, pdfs, whatever you have to throw at this thing, just make a big folder and put it all in there. Just do THAT, and your product will be between 50%-80% done.

All that’s left is editing, pruning, organizing and sequencing. Again, we have a system and a method for doing this, which you’ll gain access to if we work together. You’ll get more details on that later. (No pressure - I'm not selling it to you. It just happens to be awesome.)

Step 5 is Test. Testing is critical for 2 reasons – first, you’ll test your beta product with real, live prospects. The sound bite is this – "I’m in the process of developing a new product to address problems X, Y, and Z. Because you’re someone whose opinion I respect, may I send you the beta or draft product? I’d love to get your advice, insights and recommendations on how to make it better and more valuable."

You’re doing two things in this step – you’re doing live ammo testing AND you’re doing pre-marketing to folks in your exact target market. Sweet!

Step 6 is Package. The packaging step is both internal and external – internally, you are packaging up the final product. Edits, revisions, improvements based on your surveys and feedback. You’re making important enhancements that will make your product both more saleable and more valuable.

Externally, you’re working on the physical packaging if it’s a product (things like book cover design, CD or DVD packaging, graphics, and so on) and the marketing packaging. You’re revising your Zero-Draft marketing copy and making adjustments to what you’re promising to solve based on the feedback and the urgencies and priorities you’ve uncovered in your target market.

Finally, Deliver is Lucky #7. It’s game time – you’re primed, your pumped, your packaged. This is where you begin to offer your product for sale. It’s back of the room sales, online sales, you start to bundle and supersize your product with other products or programs you’re already selling. And, of course, if it’s a coaching or consulting package then you are literally also starting to DELIVER the program with your first batch of clients and customers with whom you’re working.

This process is simple – but not easy. Each step can take you anywhere from a week to a month, or sometimes more. You may need various people on your team to help speed the process. A ghostwriter, editor, graphic designer, web master, audio or video editing folks, a fulfillment company. When I work with people in the Product Development Toolkit, we work through all of this together to take away the overwhelm.

Another bonus that you’ll often find is that as you work through this process, you’ll sometimes come out the other side not with ONE product but possibly with TWO or THREE products.

The process lends itself to that. Maybe you end up with a version for men and for women. Or for salespeople and sales managers. Or for leaders and team members. There are often two or more sides to any type of product or program and these naturally emerge from the product development process as you’re going through it.

I’ll give you an example from my world.

When I wrote my first book, it was called Relish. It was a book about success in different areas of life - personal, professional, business, career, relationships, etc. As I was writing it, it started getting very top-heavy on the business side. I then realized I had enough content for two books, not one – so I published Relish and Relish for Business.

Same thing happened a few years later when I wrote my book Unconsulting. It was written for consultants, entrepreneurs and executives. Then I realized, I was writing and talking a lot with executives who hired consultants. So the second book project emerged, and this was actually my first book with a real publisher, HRD Press. That collection of advice to executives became The Manager’s Pocket Guide to Using Consultants. So just remember to be open to that possibility of your second or third product naturally emerging from your work on the first one.

Good news - and shocking coincidence: The next Product Development Toolkit group program begins February 5.

But it's not for you.

You wouldn't like it.

So don't even bother going over there to that page.

It is meant for OTHER people, not you.

Seriously

Whew - that was close!! Now please feel free to LEAVE A COMMENT below to share your experiences with developing high-value information products that package and promote YOUR expertise...

Tags: marketing for speakers, marketing speaker, thought leadership marketing, trusted advisor marketing, marketing expert, marketing professional services firms, marketing coaching, marketing coach, marketing strategist, marketing consultant, marketing for authors, thought leadership

Marketing Speaker: Keep It Short

marketing speaker doit marketing keep it shortSnappy.

Concise.

Quick.

Here's a video to demonstrate: 

Tags: marketing for speakers, marketing speaker, marketing concept, thought leadership marketing, marketing professional services, professional services marketing, trusted advisor marketing, professional speaker marketing, marketing coach, marketing strategist, speaker marketing, marketing for authors, content marketing

Marketing Coach: No step is too small

doit marketing speaker marketing coachNo step is too small...

No effort goes unnoticed...

So just TAKE the first step...

MAKE the initial effort...

Because action gives you traction

 

Tags: marketing for speakers, marketing concept, thought leadership marketing, marketing professional services, professional services marketing, marketing ideas, marketing coach, success tips, speaker marketing, marketing for authors