Do It! Marketing Blog: Marketing for Smart People™

Quick announcement for you - and a "mark your calendar"... 

You're invited to join me for a brand new teleseminar titled "Consulting Revenue Roadmap" on Wednesday May 8 at 12pm Eastern.  

Details are here if you want to cut to the chase. 

This is perfect for professionals who want to start a consulting practice or seasoned consultants who want to grow their practice and make more money. Also highly relevant for speakers, authors, coaches, high-fee experts, independent professionals, and senior executives.

What you will take away from this 60-minute info-packed program:

• Design the best consulting strategy for your particular expertise
• Discover and evaluate potential niche markets
• Get a simple, repeatable process for researching what types of consulting services and programs your target market will pay for - and use this strategy to start prospecting tomorrow
• Package, promote, and price your consulting programs to maximize profitability
• Set up simple backend systems to scale your consulting marketing AND delivery tasks
• Adopt no-hype, high-integrity methods of selling tens of thousands of dollars of consulting each time you work with clients and audiences of any size in any industry
• Develop a continuing stream of new prospects to fill your professional practice and your marketing database
• Build long-term recurring revenue into your business model with licensing and certification programs
• Do all of this in a specific, structured, and stepwise way to short-circuit any feelings of overwhelm and to regain full control of your business, your income, and your life!

My friend, Karyn Greenstreet, is an amazing marketer and small business coach. You can learn from her - and so can I. Here's how...

Imagine sending an email like this to YOUR subscribers (and please do TAKE Karyn's 2-minute survey too!)...

_______

Subj: Your help with 2-minute survey + 22 gifts

I'm asking for your help to find out exactly which ways you like to absorb new content, learn new skills, acquire new knowledge for your business and professional life.

We're asking small business owners to take this quick, 2-minute survey with six easy questions.

But even 2 minutes is a lot when you're busy, so we're making it irresistible by offering you 22 practical, helpful free educational bonuses, just for completing the survey.

Can I ask you the favor of taking just 2 minutes from your schedule today to take our survey?

Here's where you can take it online: http://bit.ly/152avHr

Thank you for your help!

_______

It is short, to-the-point, value-rich and specific to the needs of small and solo business owners.

You also get 22 amazing gifts - not for BUYING anything, mind you, but for sharing your opinions in a 2-minute survey. Wow. Genius.

By the way, please do take the survey - and get the gifts - this is a REAL offer in exchange for your REAL opinions. Karyn is not only very smart - but she's very generous as well.

Let me know what you think of the approach above - and please share your advice, insights and recommendations about surveying YOUR audiences, prospects and subscribers in the COMMENTS area below...

...and sometimes you don't.

Doesn't matter. 

Blog anyway.

You'll thank yourself.

Good night!

We had over 200 people register for yesterday's "Master the Cold Call Once and for All" teleseminar with Wendy Weiss. 

The program was excellent. And you have to remember, I'm a guy who HATES cold calling. 

The free recording of this 60-minute training call is available for you to download here:

http://www.doitmarketing.com/free-resources-cold-call

NOTE: The special offer on "The Sales Winner's Handbook" (which includes a soup-to-nuts telephone marketing strategy plus 53 context-specific scripts, templates and tools + over $200 in bonuses) expires at midnight tonight 4/18. All the details on that are online for you here. 

Invest in this cold calling mastery package and your spouse, significant other, dog, bookkeeper and accountant will all thank you.  

Keep an eye out for more sales-focused marketing programs in my "Do It! Marketing Summer Sales Seminars" series of FREE virtual events.

More details on that coming soon!

As a marketing speaker and marketing coach, I work with clients who are themselves gurus in their own fields - executives, entrepreneurs, speakers, authors, and consultants. 

If you're like these folks, you are maxed out - very busy with your own projects, books, speaking schedule, and consulting clients. 

And - at the same time - if you're doing things right, you are being asked to do more. Guest posts on other people's blogs, endorsements for other people's books and programs, contributing to online groups, etc.

You can't do it all - and you shouldn't.

You simply have to say no.

After asking hundreds of people for hundreds of favors in my professional career - because you can't do anything great alone - I've come to realize that there is a RIGHT way to say no - and many WRONG ways to say no.

The right way(s) always include the following:

• Brief
• Not about your ego
• Fact-based
• Honors the person asking for the favor

The wrong way(s) tend to share the following characteristics:

• Long-winded
• Centered around your ego
• Filled with hype about your own "big" projects
• Diminishes the person asking for the favor

Here's a template you can start to use that meets all the criteria of the right way: 

=====
From: You
To: Recipient asking you for favor

Thank you for your email and kind words - much appreciated.

Unfortunately, my schedule is jammed and I'm unable to add any new projects or commitments. Sorry!

I wish you tremendous success with your [book, blog, conference, project]! 

-- [Your name]
=====

* A version of this note originally came from the awesome Guy Kawasaki when I asked him for a book endorsement for the new Do It! Marketing book. He said no - many other gurus whom I respect generously said yes. 

Side note #1: Along the way to asking many smart, busy people for some pretty big favors, I picked up several key patterns about success and successful people. First among those - and this surprised me - some of the biggest names answer their own email. No gatekeeper, no screener. You send an email. They get it. They respond. (Rumor has it they also put on their pants one leg at a time.) It was the mid-level gurus (still NY Times bestselling authors and 5-figure speakers, mind you) who had the team of minions and assistants.

Side note #2: The true professionals respond to requests FAST. It almost seems that the more email they get, the faster they've learned to filter, sort, process and respond. Again, it was more the has-beens and the wannabes who took a long time to respond. Or didn't respond at all. 

Side note #3: Gurus need favors, too. On several occasions, the gurus I asked for help, in turn, asked me to help them. One multi-million copy selling author asked me to post a review on amazon of the book that I genuinely praised in my initial note. Another guru asked me to blurb his newest book. A third asked me to spread the word on his newest Kindle ebook during it's free promotion. Important: These return favors were NEVER presented as pre-conditions or requirements for me to get what I wanted. In all these cases, the guru provided what I asked for. And THEN they asked for my help. It was the true law of reciprocity in action. Never assume that you have nothing of value to offer the rock stars in your world.

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on this topic and join the conversation... 

In light of yesterday's tragedy at the Boston Marathon, just wanted to share two posts from two smart cookies in the social media world:

=======

Newman commentary: I saw lots of cluelessness on both Facebook and Twitter yesterday.

This advice will help you if you don't want to be seen as "that" guy or gal who doesn't get it.

What do YOU think? Please use the COMMENTS area below to share your advice, insights and recommendations on this topic and join the conversation... 

Don't take this personally but... you're making a BIG mistake. 

Yeah... it's bad.

And you don't even know it. 

But it's costing you money, time, relationships, and ultimately it's impacting your bottom line in ways that you cannot even imagine. 

In a word, it is... 

LAZINESS. 

Yup. Sorry. Truth-telling time. 

You're a lazy bum.

What do I mean?

You're marketing mindset is set to "bulk mode."

Over the last two weeks alone, I've had several of my smart, professional, experienced and (otherwise) emotionally intelligent clients either ask me about (or worse - tell me that they already did) the following: 

1. Send out a mass email prospecting for a six-figure consulting program
2. Use a LinkedIn status update to request LinkedIn Recommendations from their 900 connections
3. Use a bcc email to about 20 high-profile authors, speakers and experts soliciting blurbs for their upcoming book

In each of these cases, my reaction was swift and simple -- and as painful for them to hear as it was for me to convey:

This is jaw-droppingly stupid.

Even if you needed to communicate with 100 high-level decision makers at one time (and you don't) - do you think you'd get better results if you sent a private note OR if they see that you put in ZERO effort to reach out to them INDIVIDUALLY because at the bottom of your note it says "Click here to unsubscribe or change your email preferences - Sent by Constant Contact."

Come ON, folks... 

Similarly, would you be more likely to help someone who sent you this LinkedIn Recommendation request via 1-on-1 email...

===

Lisa,

Thank you again for inviting me to keynote for your GPPCC Mini-Summit last week. So glad to hear that Bob is recovering from his accident and that the direct mail project we discussed is off to a roaring start!

Would you be wonderful enough to write a few sentences by way of a LinkedIn recommendation for me based on your great feedback you shared with me right after our program last Friday?

Thank you in advance for considering it and let me know how I can be helpful to YOU. 

-- David

===

...OR someone who posted this as their LinkedIn status: 

===

I'm collecting testimonials or recommendations from my past work. If interested in contributing, please email a testimonial that I can use on my website and other marketing materials... I am positioning for a new book... more to come soon! Many thanks in advance!

===

Not even close, right? 

Here's the math you need:

1x100 is 100X Better than 100x1

Send the same core email - personalized and tailored to each person - to 100 people. 

Do NOT send 100 generic emails to a list and hope for anywhere near the results you want. 

I don't care if you're asking for sales, asking for leads, asking for referrals, asking for book blurbs, asking for help, asking to sell Girl Scout Cookies, or asking for a date.

If you don't make THEM feel special and worthy of your precious time, you can be sure they will reciprocate with the exact same level of effort - aka ZERO - in helping you get what YOU want. 

Not the outcome you're after.

Final note: I've had salespeople and internet marketing types tell me, "Yes but you can personalize those emails."

Come on... your clients, customers, advocates, allies, referral partners and friends aren't stupid. They can tell the difference between a true PERSONAL email (the good kind) and a PERSONALIZED email (the bulk kind). Doesn't matter how cleverly you disguise it.

They. Can. Tell.

Want one more cautionary tale? See this post for a great way to NEVER get a referral. 

Anytime you need a reminder - just print this out and post it in your office where you can see it nice and big (right-click the graphic and select "Save Image As" to save it to your desktop):

Tags: sales mistakes, 1x100 is 100x better than 100x1, doit marketing, marketing speaker, marketing coach

WHAT DO YOU THINK? Use the COMMENTS area below to leave your advice, insights and recommendations on these ideas and join the conversation...

One of my favorite sales gurus is Scott Messer of Sales Evolution. Not only is Scott a good friend, he is a sales expert and master sales coach.

This post will help you solve Your Biggest, Nastiest, Stupidest, Most Expensive Sales Mistake... and give you several of Scott's brilliant sound bites to help you improve your sales success.

We're talking about a BIG sales mistake you probably made last week, will make again this week, and -- unless you heed Scott's wisdom -- will make next week again. 

All of which will cost you THOUSANDS if not TENS of thousands of dollars in lost sales. 

Scary, right? 

What is this big, nasty, pervasive, expensive sales mistake? 

Here it is: Not being a fanatic about collecting decisions from prospects.

Scott says selling is 100% about collecting decisions.

It's not about getting yeses, it's not about closing gimmicks. It's simply about being tenacious about taking prospects down a path (aka your sales process) to help them make a clear and definitive DECISION. As in "Yes" or "No."

Not "Let me think about it" - not "I'll get back to you" - not "circle back with me next week" - not anything other than a firm date and time on the prospect's calendar for you to hear "YES" or "NO." 

How do you do this? Simple - Scott recommends that at every step of the sales process, put a date and time on the calendar for a "decision call." Here's how to ask: 

• Let's put a date and time on the calendar for us to discuss your decision
• Let's put a pushpin in the calendar for us to reconnect about your decision
• Because you and I are both so busy, let's put a date and time on the calendar so you can tell me "Yes" or "No" or to answer any final questions you may have for me

Scott recommends that you forget about your sales pipeline - forget about your number of first appointments, forget about your number of "hot leads" - there is ONE and ONLY ONE measure of how healthy your sales pipeline truly is. 

That measure is - how many decision calls are on your calendar? A decision call, by the way, needs to be not only on YOUR calendar - it needs to be on your PROSPECT'S calendar because it is their responsibility to make one AND communicate it to you on that call. 

Example: I had a prospect call me two weeks ago. Let's call him Paul (which is cool because his name is really... Paul.) 

All was going well. Then I got a little derailed when he asked for references. Ordinarily, I would set a decision call by asking him, "When will you make time to call my reference folks? Let's make a time to discuss your decision after that." 

But I goofed. I was in a hurry. I let Paul wander off with no decision date on the calendar. When I called him this morning to circle back, he told me that he had gotten "distracted" and had not called the references at all. He then said, "I'll get back to you within three weeks." 

I laughed. 

Instinctively, I said, "You'll get back to me in three weeks because you're the kind of guy who likes to take lots and lots of time to make a decision and have people like me chasing you endlessly and leaving message after message and email after email when the real answer is no." 

Yup, I said that.

Out loud.

Right to Paul's face. 

Why? Because to quote another Scott Messer sound bite - "You can't blow up a good prospect." 

Paul laughed and admitted that he did NOT, in fact, enjoy being chased endlessly. 

So I put Paul out of his misery and fired him as a prospect. Here's how that sounded: 

"Paul, I'll put you down as a "No" for now. If you'd like to revisit working together, you know where to find me." 

He was perfectly cool with that. So I knew the deal was dead.

I've used that "No for now" line in the past and GOOD prospects will jump in with "No, no, no I definitely want to work with you. I just need more time to..." and they put themselves back into the active prospect column.

What do I do then? You guessed it - we set a decision call on the calendar. 

Anyway, back to Paul... I wanted to put a nail in the coffin so I sent the following email after we hung up the phone: 

===

Paul,

Because you are no longer an active prospect, please do NOT call the folks I sent as references.  

As I'm sure you can appreciate, references are precious and I do not want to burn out my reference folks by speaking with less than 100% committed prospects. (I probably should not have given you references this early in the process anyway. My mistake.)  

Best of luck on your adventures and thank you in advance for respecting my wishes.  

-- David

===

So the lesson is - be relentless with setting your decision calls. There is no other single determining factor that's more important to your sales success.

Trust me - I make more money when I relentlessly implement Scott's "decision call" philosophy. And I make less money when I don't!

Tags: sales prospecting mistakes, big nasty dumb stupid expensive sales mistake, doit marketing, marketing speaker, marketing coach

WHAT DO YOU THINK? Use the COMMENTS area below to leave your advice, insights and recommendations on these ideas to boost your sales success...

Want to get more marketing juice out of your business blog? 

Don't tell me - the answer is... Yes!

Ha - knew it!!

Sooooo... what should you be doing on that good old blog of yours - BESIDES blogging? 

Here are FIVE big ideas you can implement in FIVE minutes or less... and generate some pretty serious results FAST. 

1. Optimize past post titles. Based on your keyword and search engine optimization strategy, you probably have some great blog content with titles that are not optimized. For example, as a marketing speaker and marketing coach, two of my SEO key words (in case you couldn't tell!) are marketing speaker and marketing coach.

Sometimes, I'm good about including those keywords in my blog titles right when I post them. For example: 

Marketing Speaker: 5 Books You Oughta Buy NOW  

and

Marketing Coach: 17 Ways to Drive More Traffic FAST  

And sometimes, I'm not. For instance: 

23 things to say when you're asked for 'free consulting'

17 great answers to 'How much do you charge?' 

So if you go back to some of your older posts and change the titles to be more in line with your SEO keyword strategy, you'll attract new traffic and more traffic to your older (and probably underappreciated!) posts.

2. Add or update Calls to Action on your posts - including adding or updating the calls to action on your most popular posts which continue to generate a healthy volume of regular traffic.

A call to action is NOT a sales pitch - it's a way to OFFER value and INVITE engagement. For example, good calls to action for your business might include: 

• Subscribe to get regular updates
• Download this free eBook
• Get a free assessment
• Contact us for a No-BS initial consultation
• Take an interactive quiz
• Register for this free teleseminar
• Subscribe to our podcast on iTunes

This is the simplest and fastest path to convert visitors to leads to sales.

3. Reblog your golden oldies. If a topic worked really well, got a lot of comments, inbound links, and social media love the first time around, it may be time to revisit that topic.

Grab your old content and use that as a starting point for an updated new post - using 80% of the proven material from before and simply adding to it, enhancing it with newer examples, adding video, audio or other multimedia enhancements like Slideshare or Animoto. 

Add links to resources from other experts that relate directly to your content. Make sure to optimize the post's title, tags, categories and metadata to get some zesty Google juice, choose an eye-catching photo or graphic from Shutterstock.com or your favorite stock photo site and boom - you're done!

4. Use your blog to test new offers. Sometimes you want to put an offer out there to see what kind of response it might generate WITHOUT hitting your email list with a blast that might send more of your subscribers scurrying for the "Unsubscibe" button.

Your blog is a great place to send up "trial balloons" for new products, new services, new programs and new investable opportunities that you're not 100% sure are ready for major promotion via your ezine or email marketing efforts.

It's perfectly OK to "soft sell" occasionally - or even better, launch a short 3-question survey - on your blog to gauge your audience's interest in working with you in a new way.

5. Review older posts and find places to cross-promote your newer blog posts, your social media postings, your Flickr photos, your YouTube videos, or your other multimedia assets.

This is a great opportunity to build what are called "internal links" - links from one of your web pages or blog posts to another - to create a "web" of interlinked content and to boost the SEO of your overall site using anchor text that describes the content you are pointing people to.

For example, you might add the following to your older blog posts:

• Check out this YouTube video on effective business card design
• Here's another post you might like titled "What is inbound marketing?"
• Here's a screencast about How to Generate 10X Traffic on LinkedIn
• Want to get better at generating referrals? Read this post on Building Your Referral Blurb

Tags: blogging for business, business blogging, doit marketing, marketing speaker, marketing coach

WHAT DO YOU THINK? Use the COMMENTS area below to leave your advice, insights and recommendations on these ideas to breathe new life into your blog...

As a marketing speaker and marketing coach, I'm often asked to review my clients' proposals to help them land 5- and 6-figure training, speaking, and consulting contracts. 

The #1 most powerful strategy that will increase your hit rate no matter what you're selling is to be clear and explicit about your client's expected Return on Investment (ROI) -- using their OWN numbers. 

For example, take a look at this suggestion I made to one of my amazing management consultant clients last week... and see how YOU can model a similar section on page ONE of every proposal YOU send out...