Do It! Marketing Blog: Marketing for Smart People™

Avish Parashar has just released a new book titled, "Say Yes, And!" and he has a great special offer for people who buy the book by midnight tonight, Feb. 28.  

The book takes a fundamental principle from improv comedy - saying "yes, and" instead of "yes, but" - and shows you how that one simple idea can help you improve your career, your business, your relationships, and your life.  

As a special promotion, if you buy the book today, February 28th, you'll get access to over $200 in free gifts, including PDF versions of two of Avish's other books and over 8 hours of MP3 recordings of some of Avish's most popular audio programs. That's over $200 in gifts in return for buying a $12.95 book.  

To get the book and the free gifts, visit http://www.SayYesAnd.com

p.s. Here's my review from amazon.com:

First I have to tell you - I'm a business book junkie. I read 'em all. Big ones, little ones, famous ones, and hidden gems. All topics including sales, marketing, leadership, strategy, the how-to, the what-to, and the why-to kind.

And this books stands out.

Plain and simple, Avish Parashar packages essential wisdom, insights, and practical advice into a small concentrated form factor.

But don't be fooled - this is life-changing stuff.

One small turn in what you think and what you say CAN and WILL make a huge impact. Example after example pours out of this book and will soon spark ideas and memories in your own mind of times you took charge and created success - and other times when you chose the "Yes but" path and created your own obstacles, limits, and barriers.

Whether you are a business owner, corporate executive, sales professional, association executive, or non-profit leader, this book is for YOU. Filled with immediately actionable insights and concrete take-aways, this little book may trigger the biggest and best changes your team, your organization, and your results will ever experience.

Tell you what - STOP reading Amazon reviews of this great little book, say "YES AND I'll buy it right now." In fact, you may want to buy three - one for yourself, one for your boss, and one for the significant other in your life. Yes (and) the ideas in this book work as powerfully at home as they do at work!!

Want to Grow Your Business With Blogging? Here’s Your Quick-Start Guide

Guest post by Claudia Somerfield

One of the easiest and most powerful tools for growing your business is the business blog. Most marketing advisers suggest including a business blog as a sales tool. If you are a business owner, entrepreneur, or thought-leading professional and want to expand your influence with blogging, here is a quick-start guide that will have you up and running in no time at all.

Start with a clear plan

A common mistake that many businesses make when they start a blog is not having a long term plan in place. This applies to various aspects of the blog.

Consider these questions:

• What is the core purpose of your blog?
• How do you want it to look?
• What should be the writing style and tone of your blog posts?
• How openly do you want to position your blog as a sales tool?
• What kind of interface do you want to offer your blog readers to contact you?
• How do you want people to find your blog on a web search?

Having a clear cut strategy makes your blog much more focused, consistent and professional.

The web is often referred to as a fickle medium. If your blog readers do not find your blog of value, they will not return, they will not click through to your products or services, and they will not promote it by sharing it on their social networks.

At the end of the day, your reader looks for value, and your long term plan can help determine the specific nature and scope of the value you will offer.

Select your tool

The interface that you will use to upload and publish content on your blog is known as your blogging platform. There are several popular blogging platforms that you can choose from such as Blogger, Wordpress, and TypePad. While your web developer may provide you with a "home-made" interface on your website to create and add content to your blog, it is much easier and more efficient to integrate one of the more popular platforms. Take a look at what these platforms offer, and choose the one that appeals to you the most.

Create classy content

If you want your business blog to attract readers, and if you want the blog to become an integral part of your business strategy, you will have generate high quality content. You may want to employ the services of a professional blogger or content writer for this or you can do it yourself.

In the context of a business, there is no one who knows the nuances of the business better than you. However, you will want to keep in mind that it takes consistent posting of good content on a regular basis on your blog for it to grow in value.

Many business blogs make the mistake of compromising quality of content for quantity, over-using techniques like link building and search engine optimization to get more traffic to their blogs, but across time, they fail to engage the readers or to get them to respond to their call to action.

Promote

The key to popularizing your blog is to promote it. This can be as simple as sending out email announcements every time you update your blog, sharing it on your social networks, and notifying what are known as pinging services that will update web directories with your new content.

Social bookmarking sites are another commonly used promotion tool. The most popular social bookmarking platforms that are worth your time are Delicious, Digg, and StumbleUpon.

Network

Start building relationships with other business bloggers. Promote their work on your networks. This may seem counterproductive especially if they are your competitors, but it will establish you as a fair and open networker. This will also help you study other business blogs and learn the tricks of the trade. Study how they use interesting content to get their readers attention and how they convert it either into return visits or a click through to products and services.

Visit other blogs and leave your opinions in the comments section. As people take note of your opinion, you will find them wanting to network with you and your blog. As with everything in life, blogging for business has a certain amount of give and take involved. The more you give, the greater your chances of taking something back.

Business blogging is proven strategy that will help your business grow. However, for a blog to be noticed and acquire a reputation among readers and clients, it takes time and dedicated effort.

Study the basics of search engine optimization and keyword research so that you are able to bolster your content with the technical strength it needs to reach the top of search results. Make your content interesting and useful.

Remember that your blog posts are not direct sales messages, but rather high-value assets with which to build a community of interested readers who are your potential customers.

As you grow your dedicated readership, you will find that your blog has become a significant source of web traffic, leads, referrals, and new business.

====

About the author: Claudia is a blogger by profession. She loves writing on luxury and technology. She recently read an article on a t-rex car that attracted her attention. Her next writing project involves a flying car.

As a marketing coach, I did some work with the owner of a catering firm who wanted to systematize his company’s sales and service operations by writing an easy-to-use, reader-friendly but detailed procedure manual. Not compliance or transaction-related, but just the day-to-day “how we do things around here” kind of manual. A snapshot of the cultural DNA, if you will.

So far, so good.

He saw immediately how this manual could raise the bar on everyone’s performance at his company and make smarter marketing, excellent customer service and savvy selling a consistent, always-on capability, and not a once-in-a-while accident!

When we started talking about the way his employees handled inbound telephone calls, he wanted to label that section, “Answer the Damn Phone” because so many of his people considered phone calls an interruption and they were always complaining about getting their cooking, prep, and delivery tasks done while “the damn phone” was ringing all the time.

Hmmm… can you see where this is leading?

You should worry a lot more about business that falls through your fingers than business that you don’t win.

It’s the missed sales opportunities that cost small businesses more money than the customers they compete for but don't close.

See if you can spot the missed sales opportunities in the following two stories from my colleague Ed Peters of the 4Profit Institute. (Hint: it won’t be difficult!)

Marketing News magazine made 5,000 telephone calls to Yellow Page advertisers requesting price information on a particular product.

Here’s what they discovered:

• 56% didn’t answer within eight rings
• 8% put the caller on hold for more than two minutes
• 11% couldn’t provide the price information requested
• 34% provided the price and then hung up
• 78% did not even ask the caller’s name

 Ask yourself:

• Have you ever studied how your phones are answered?
• Who is answering?
• What are they saying, doing, and asking on the initial call?

Here’s a missed sales opportunity up close and personal: A few weeks before Ed moved, he called six banks that were within walking distance of his new office. He told them he’d be moving two business and two personal savings and checking accounts, and two other accounts for his kids. He told them that he did not want marketing brochures but a personalized response to his specific business and personal needs.

RESULT: Only two of the six banks responded! And the two that did sent -- guess what -- their marketing brochures!

He needed a bank fast, so he called the two banks that responded. One promised to call him back but never did and the other one put him in contact with their relocation department (where he should have been referred in the first place). Guess who got Ed’s business?

Questions for you:

• Do you respond to all qualified requests for information?
• Do you respond promptly?
• Do you respond accurately and give a personalized response, or does every request get the same off-the-shelf response?
• Do you follow-up after every request?

What's been your experience with inbound calls and inquiries? Please use the COMMENTS section below and...

Wow.

That's all I can say. 

Sometimes, a piece of marketing stupidity comes across my radar that is:

a. Almost impossible to believe

b. Too dumb not to share with you as a cautionary tale

Here's an email I just got from a video producer whom I personally KNOW* (and who shall remain nameless to protect the moronic):

===

From: "jackass@VideoCoNameChanged.com"
To: David Newman <david@doitmarketing.com>  
Sent: Wednesday, February 22, 2012 3:26 PM 

Hi there:  

The attached is something new for 2012 which should make it easier to understand all the kinds of services we provide here at [Video Company Name Changed].  Hope this makes it easier to recommend us to others in the future. Thanks and hope all is well with you! 

===

Let's review what's wrong with this picture:

1. He sends a mass email to his database with the salutation "Hi there" even though this is a guy who knows me personally, has done business with several of my clients (not on my recommendation, you can be sure), and - if he had a clue as to how to work his email system - could at least have bothered to do the mass personalization required to make this note say "Hi <fname>" to call all his contacts by name. 

2. I was not really having a hard time understanding "all the kinds of services we provide here at" his company. What I now DO have a REAL hard time understanding is why ANYONE would refer such a self-centered goofball to their clients and prospects.

3. "Hope this makes it easier to recommend us to others in the future." Again, I was not losing a lot of sleep over how challenging it was to recommend this guy. Solving THAT problem is a priority for HIM but not for ME (or YOU for that matter).

You know what would make it a lot easier for me to recommend this guy? If he actually provided me with some REAL VALUE. Some insights, tips, recommendations, resources, tools, and ideas to make ME more successful - not him.

4. "Thanks and hope all is well with you!" This totally inauthentic closing simply rubs salt into an already raw wound. Is this guy kidding? His whole tone, approach, and message is "ME ME ME ME" and he "hopes I'm doing OK" while fighting throat cancer, desperately scrambling to put my parents in a nursing home, and heroically trying to make ends meet in my struggling Jewish delicatessen in the middle of the Bronx. Yeah, right - I'm overcome with this idiot's genuine concern for me and my wellbeing.

The worst part of all this? 

He's a phony. A fake. A fraud. And a taker. This is the worst kind of professional services provider there is. A snake in sheep's clothing. [Do snakes wear sheep's clothing? I dunno - this one sure does!!]

You know what would have been 1000 times better? 

Give me some value. Give me some REASON to want to help you. Personalize your note. Or [God forbid] don't send me a mass email at all and reach out 1-on-1.

This guy has a paltry list so it's not like 1-on-1 outreach to his potential advocates, allies, friends, and referral sources would be so hard to do. FYI I don't fall into any of these categories for him (clearly!!)

You want to do better? Sure you do. So leverage your referral blurb. Create one, share it, use it in good health. 

And don't be like this jackass video guy or this moronic firm I wrote about earlier. 

Please, please, please - don't give me more fuel for the "Jackass Marketing" column. 

* Please note the video firm in question is NOT my video firm. In fact, if you want to get a kickass corporate video or do some video shooting or editing work, I strongly recommend Rob Kates of Professional Speaker Video. HE does a great job AND he knows how to conduct business like a professional, NOT like a goofball! (Speaking of goofballs, this post is worth reading as well about creating your own 9-point Goofball Prevention Screening tool.)

What do you think? Is this too harsh? Not harsh enough? How would you react to the note above? Please share your thoughts in the COMMENTS area below...

p.s. If you'd like some personalized help - and your very own customized social media scripts, email and phone outreach tools, a killer email signature file and more, check out the Small Biz Outreach Action Packs.

Guest post by Erin Blaskie

Does your business only have one income stream? Meaning, one way that you receive revenue from your paying clients?  

If so, please read this post as this marketing concept might very well change your business and your life!  

If you’re a one-revenue pony, you probably trade your time for money. This means that you probably sit at your desk (or on a couch or stand on a stage) and you do something in exchange for income. Maybe you provide a service or maybe you provide your insight and advice or perhaps you provide a speaking event. Whatever it is, you have one way to produce revenue.  

Now, let’s imagine that you have a cap of eight working hours in each day. I know you may have more or less but let’s just say eight for the purpose of this example.  

With eight working hours, let’s imagine that five of those hours produce you revenue whereas the other three are spent answering e-mails, creating proposals, entering expenses, etc. – all of the business stuff that no one pays you for.  

If you have five billable hours in each day, let’s figure out your earning cap. We all have one – this earning cap is the maximum we can possibly earn if we only do what we are doing right now for the rest of our working life.  

Five hours multiplied by your hourly rate is equal to your earning cap.  

Here’s an example:  

• 5 x $50/hour = $250 per day
• $250/day x 5 days/week = $1,250/week
• $1,250/week x 52 weeks/year = $65,000/year  

See?  You have an earning cap.  Most people who come to me say, “I want to earn six figures” but they have no idea whatsoever how much they would have to earn in order to actually MAKE six figures per year.  They just want that elusive figure.  So, let’s see how much someone would have to make per day if they wanted to earn $100,000/year.  

• $100,000/year / 52 weeks/year = $1,923/week
• $1,923/week / 5 days/week = $384.60/day
• $384.60/day / 5 hours/day = $76.92/hour  

You can use the equation above to figure out how much you need to earn per hour in order to hit your various revenue goals. This will help you to understand how much you really can make without trying to over extend yourself.  

Now, imagine that you had your five billable hours each day per the example above AND you had other revenue streams.  

Imagine what it would be like to see sales come in from other sources where you aren’t actively working. Imagine seeing sales come in at night, when you are spending time with your family on the weekends and while you are vacationing.  

Other revenue streams instantly boost your earning cap.  In fact, adding income streams to your business blows the roof off of your earning cap because there is NO earning cap when you have the potential to make income wherever you are, regardless of what you are doing.   

These other revenue streams can come from information product sales, affiliate revenue, group coaching and online training as well as membership sites and more.  

===

NOTE: If you would like to destroy the revenue cap in YOUR BUSINESS, there's no better program to get you launched than the 8-week Product Development Toolkit program. Early Bird savings have been EXTENDED for this special offer and full details are online for you here: 

http://www.ProductDevelopmentToolkit.com - Join us!

===

About the Author: Erin Blaskie, also known as the Bizinatrix, is in a hot, passionate love affair with the Internet. Whether she is leading her team of creative, outsourcing professionals or sharing information via the web, Erin brings to the table her enormous passion for tech, geek and the Internet

Marketing used to be about “getting in front of” prospects, delivering your pitch, and making the sale.

Today, buyers increasingly distrust marketing “claims” and expect businesses to show, not tell, when demonstrating their products and services. They shun self-serving salespeople and seek businesses that focus on making a difference, not getting a sale. 

Thought leadership centers on earning trust and credibility. Thought leaders get noticed by offering something different—information, insights, and ideas, for instance.

Thought leadership positions you and your company as an industry authority, resource and trusted advisor—by establishing your reputation as a major contributor to your industry.  The exposure you and your organization will receive by focusing on thought leadership in the industry will earn your prospects' trust and credibility AND strengthen your relationships with your current customers.

(For another take on Thought Leadership Marketing, check out Jose Palomino's blog post here)

5 reasons thought leadership marketing really matters for B2B. 

1. Because Prospects Want Your Perspective, Not Your Product

As Jeff Ernst of Forrester Research puts it, “Business buyers don’t “buy” your product or service, they “buy into” your perspective and approach to solving their problems.” 

In other words, your myopic obsession with your individual product or service is a turnoff.

Thought leaders take part in conversations that are bigger than the little niche of the market they represent. You want to show you understand their whole world, not just what your product can do for them. 

2. Because the Sales Process Starts Early and Ends Late

Buyers are out to solve a problem, not a buy a solution. That process starts long before the active buying process does, Ernst notes. And the actual time to investigating the problem to searching out solutions can take months to years. 

Thought leadership helps you get in early, developing a conversation and building relationship with the buyer. This keeps you front-of-mind when you enter that mid-stage and late-stage period of the sales cycle. 

3. Because Your Buyers Use Google

These days people don’t expect to scour your website. They turn to peers on LinkedIn and Twitter, Q&A sites like Focus and Quora, and, more often than not, Google. 

You need to go where your ideal audience is. Once you’re there, your thought leadership content is one of the best ways to get their attention. Google is putting greater focus on identifying content that delivers real value.

Thought leadership is your key to getting found and spread around. 

4. Because Thought Leadership Needs Content, and Content Feeds Social Strategy and Demand Generation

B2B marketing today usually involves a mix of social marketing and demand generation. Both of these require content – compelling content.

The market has a short attention span, which means it’s on you to develop thought leadership that differentiates you from the crowd and gets you heard through the noise. 

5. Because Trust Still Matters

Cynics will tell you that trust doesn’t mean anything in today’s ad-saturated business climate.

They’re wrong, particularly when it comes to B2B marketing. 

It’s imperative that you build conversations that build trust over time, Ernst says. In B2B, where the purchase decisions get more involved and expensive, buyers want to work with brands they know they can trust.

Demonstrating thought leadership implicitly demonstrates you’re a company that can be trusted. 

Adapted in part from Jesse Noyes at Eloqua and Jeff Ernst, principal analyst at Forrester Research.

What does thought leadership mean for you? What strategies have you picked up to become a leader in your industry? Leave a comment and... 

Guest post by Sandy Barris, Fast Marketing Plan

Marketing Concept: Start writing like people talk or even better the way your prospects talk:

1. Use plain talk when writing your marketing, advertising or PR:
Please don’t try to be your fifth grade teacher or your college English professor.

Forget everything you ever learned in school about writing.

Fancy writing (big word writing) only draws attention to itself and not to the benefits you are using to persuade.

2. Try using short sentences and vary their length:

Don’t try to stick two thoughts into one sentence.

Use two short ones instead.

3. Use simple language:

Use the familiar word to the far-fetched.

Use the concrete word to the abstract.

Use the short word to the long word.

Examples of simple language:

Instead of this: Use this

• Encourage: Urge
  
• Continue: Keep up
  
• Supplement : add to
  
• Acquire: get or gain
  
• Along the lines of: like
  
• As to: about
  
• For the reason that : since
  
• In order to: to
  
• In the event of: if
  
• In accordance with: by, under
  
• Prior to: before
  
• With regard to: about
  
• Accordingly: so
  
• Likewise: and, also
  
• Nevertheless: but, however

You get the idea. KISS

4. Use personal references:

Examples: names, pronouns & human interest words.

The best words you can use are… "YOU" and "YOUR"

5. DON'T USE ALL CAPITAL LETTERS.

People recognize words based on their shape, not the actual letters in the words. All caps are harder to identify immediately.

6. Use a Headline

Your Headline is your Ad for the Ad.

The headline should invoke a "reflex reaction" from the reader.

Stop them dead in their tracks.

The reader should instantly understand what you're trying to say, and have enough information to qualify or disqualify himself from reading the rest of your marketing.

But hey, if your professionaly written and perfectly edited marketing is working, making you a small fortune, ignore this and keep doing what's working.

That's your quick marketing tip for now.

Use them and profit.

About the Author: Sandy Barris is the creator of Fast Marketing Plan which provides any business owner, executive or manager a simple, fast, easy and affordable online marketing and business management tool to create unlimited and complete Marketing Plans, Marketing Calendars and Marketing Roadmaps for use by almost any type and size of business.

"No great deed is done by falterers who ask for certainty."
– George Eliot  

"One must verify or expel his doubts, and convert them into the certainty of Yes or No."
– Thomas Carlyle  

The importance of “execution” is a business and marketing concept that has gained a lot of currency. At its core, it's pretty simple...

Execution is just a big word for DO SOMETHING!!  

In the old business world, the normal process for getting something done could be described as “Ready, Aim, Fire!”  With the quality movement and the other management fads that came and went during the 1980’s and 1990’s, the process became a little more involved.

Perhaps “Aim, Ready, Aim, Fire!” could describe the resulting corporate mindset: Document everything you Do, and Do everything that you’ve Documented.  That meant a lot of extra work and not much improvement in actual quality.

Then Tom Peters encouraged managers to adopt a new philosophy which he presented as “Ready, Fire, Aim” — execute on your ideas, and then refocus/refine later.  Today, successful corporate and entrepreneurial leaders need to be innovative, brave, smart, and fast.

Perhaps our new motto needs to become “Fire, Fire, Fire, Fire!”  

That means that “Ready” has to be built in - In the corporate world, it has to be built in to every department, every manager, every employee. In the startup and entrepreneurial world, "Ready" has to be built in to your venture - your ideas, your messaging, your services, your network.

"Ready" is the new status quo. And aiming is no longer a separate step.

Aiming is about creativity, scoping out the possibilities, and finding the next opportunity before the competition does.  Part of being Ready is, in fact, to always be aiming!

This is the only way that “Fire, Fire, Fire, Fire!” is ever going to work without descending into havoc.  

Yes or No? Fire!  

What do you think? Leave your comment below and... 

One marketing concept that a lot of thought-leading professionals wrestle with is headlines.

Well, this just came across my email from copywriting and
info-marketing genius Bob Bly:

***Words that work in headlines***

Here are some words and phrases that, according to advertising
great Ted Nicholas, work especially well in headlines:

Announcing ...

Secrets of ... 

Facts you ...

Advice to ...

Protect ...

Do you ...

Yes ...

Love ...

Hate ...

How much ...

How would you ... 

Only ...

Free ...

You ...

How to ...

New ...

Now ... 

Amazing ...

Breakthroughs ...

At last ...

Life ...

Discover ...

Bargains ...

Sale ...

Free...

Source: "Success in the Sun," Ted Nicholas seminar, Tampa, FL.

p.s. Bob and I are two of the seven experts in the Speaking Expert Teleseminar Series that just launched. You still have time to catch 6 of the 7 sessions LIVE. The best part? There are both PAID and FREE options so you get to choose which one works best for you. Hope you'll join us for the series. My session is on Feb. 14 ('cuz you GOTTA LOVE to speak!!)

You did not start your speaking, consulting or professional services firm because you woke up one day and said... 

"Gee, I'm EXCITED to market and sell all day... Nothing I love more than hunting prospects and facing daily rejection, fear, uncertainty and doubt. Oh boy, I can't wait to start another day of THAT..."

But you probably DID start your speaking, consulting, or professional practice because you are EXCITED about entrepreneurship and running your own show... you are EXCITED about sharing your ideas... you are EXCITED about helping people and making an impact on their work, their lives, and their success. 

Well, this EXCITEMENT might be precisely what is killing your business! More on this concept in a moment...

You may have already seen the details of our next Speaker Liftoff program and thus my questions for you:

1. Did you make a New Year's Resolution to kick it up a notch (or three) in your speaking, consulting, or professional services practice?
2. Are you tired of being the best kept secret in your industry or professional expertise?
3. Do you want to raise your personal visibility as an expert in front of your prospects and clients?